Latest Complaints/Claims

approved for 25000.00 in grant money w/response no. 50203132508 called the no 1-877-209-7327 says currently closed

I wish to express my disappointment in the quality of the service in which you provided myself and 9 other friends. We booked our tickets back in February 2009 and each person booked there own flight this was not a group booking. When we were due to fly with you on Sunday 26 July departing originally at 19:45 when we arrived back at the airport we had been told that the flight had left at 16:00 hours, and that the flight time had been changed which we were notified with in an email. Firstly twenty one people missed the flight as they like us did not receive any email I have names and addresses of 14 people who did not receive this email. We then asked to speak to the manager who was Alastair Cornwall who was very aggressive towards us, all that we wanted was to be put on another flight the next day, but he insisted this would not be happening as this was our mistake and Bmi were not liable, we then had to hire a car which cost £42.00 and drive to Liverpool where we had to wait through the night until the next day and pay a further £130.00 to get back home to Belfast.

I wish at this stage to make you very aware that I will not be baring the costs of the flight or the car hire, I should have never have been put in this awkward position in the first place, and further more if thats what you call customer care then I am deeply disappointed.

I have informed by solicitor Mr Nigel Broderick of this and he insists he will recover these costs what ever it takes, I also wish to point out that I will be contacting the four major news papers in your local area to advise them of your customer misconduct and feel so strongly about the way I was treated by you Bmi and you manager. I also will post a video on You tube which if you remember last week hit an airlines shares prices hard over another airlines misconduct with a customer. I recorded the conversation between your manager and others and he admitted he would not happy to bear these costs himself but it was bmi policy not to put us on another flight.  Please remember one thing if you had three children and one was ill and all you needed to do was get home to care for them you would feel this way.

I applied for a loan with the above company so I could pay off some debts. They gave me the name of a company who charges 1.50 a minute for the phone line. I wrote to them twice asking for my money back as I refuse to pay this amount for a phone call when you are not given the guarantee that you will be successfull at the end of the call for a loan.

In November 2007 after being awarded a business grant from a local enterprise Business start & Go.I found Black Widow Internet, who I found off approved webdesigners.com and I contacted them about building my digital publishing web site and was given a quote and a brief of what they could do for me.

I decided to go ahead with this company, and they was paid £2000 to start. The project was going to be in total £3080 in all and would take around 90 days to complete according to the brief. The design stage took longer than expected as I was not happy with some of the designs done, but it was finally completed and the development stage was started. It was said that the website would be complete in March 2008 which in that time I was awarded a business loan from the princes trust. The conditions of this loan were when the website was complete that the first tranch of money whatever was outstanding would be released to me to pay. In March, they wrote a letter stating that it would be finished at a specific date.

There was apparently some issues and this caused the website to not be ready in march. In April when the website was said to have been finished. I was asked to sign off and make final payment, it was then I refused as I hadn't been able to access the website. They then gave me log in details in order to access the website which I was still unable to see the site fully. However, I discovered that the subscription feature was totally missing, I told them about this, and they said I did not include this in my brief and I would have to pay extra to have this feature added. Even though I had it written in my brief and showed them, still they refused to add this feature, unless I paid more so I agreed to pay extra for this feature as I had waited long enough.

It then took months for this feature to be added in this time I had constantly been emailing and calling Black widow to find out why it was taking so long, I also had gotten my Princes Trust mentor to speak to them at this point to find out what was the delay as they started to ignore me. In this time, I also made the first complaint to the director of the company this complaint was ignored.

Around July-August they said they had finished the site, and again I should sign off the project and pay the final outstanding balance, again I refused because I had not seen the website fully to say all features was added and I was pleased with it. This is then when I received the invoices asking for final payment and the email about taking court proceedings against me. I paid the final amount but was still not given the website as I had not signed it off due to the fact that I could not see how it functioned. Furthermore, as I had seen it was still not complete. I sent several emails stating the changes I wanted done and to date this has still not been done. 

I was passed around to 3 different account managers who I had to explain what it was I wanted the site to do as they hadnt bothred to check my brief to see what my requirements was. I was told that I didnt ask for these features and after demanding and persisting that I did and had it in the briefs they sent over they said that they had included it and that I didn't know how to use the site correctly and that could have been the cause.

In the end after waiting for so long I decided I wanted to just get another company to finish the site which is when I discovered the site had been poorly built and was unusable.

It has been now nearly 2 years and after giving up, I asked for them to just give me the site as it  so I could complete the changes eslewhere. I was sent this on a disk and I was asked to sign off to say I was happy before I could recieve this. I have been to various different web developers asking if they would be able to apply the changes I wanted done to the site and to have it at a decent state in which I could use it. However. I was told the site was poorly built, and I would be better to start again due to the amount of work it would take to fix this.

Due to the time BlackWidow took to get to this stage the Prince's trust is no longer willing to give me the rest of the money I was awarded. I have no website, lost all the money that I made such a great effort to gain and absolutely in pieces after the battle, I went through with this company. All though all this they had a "I don't care" attitude.

Buyer Beware !

I was employed by this company to work in garden centers to demonstrate their products and to get names and addresses.

At first it seemed okay, a good product, then they started getting my wages wrong and missing payments owed to me.

Customers complained to me on the stand that their deposit was taken and they had heard nothing.The 6 week wait for the bath/ showers were turning to months and people were getting upset.

They moved offices suddenly (owing rent) and now reside at unit 81 shelton enterprise center in stoke on trent. 01782 214776. They were trading from Dobbies at gailey nr wolverhampton but left suddenly. now renting space at garners in newcastle and High leigh (off junc 19 M6.)

They still owe me money although I staged a sit in in their office to get it. While I was there I managed to answer the phone (which was another complaint).

Do not hand over money to them ! Or at least pay on a credit card so you are covered if things go wrong.

on the 27th may itokout van insurance on the internet through swinton van insurance and pay £20 deposit on my debit car and made a direct debit over the phone four days later i canceld the d/d by phoneing swinton and my bank on the 7th off july i recieved a letter telling me my insurance was canceld and in 7 days they would take 160 out off my bank useing my debit card details i phoned swinton and told them that i canceld the d/d and they said they would look into in guess what 7 days later they took 160 out of my account without my permission since then i have phoned emailed and wrote but had no reply were do i go from here. please donot give swinton the time off day they will rip you off

Lionel Clay was contracted to repair the roof that was leaking at The Oglesby Place Cono Assoc. Mr. Clay signed a contract to complete this task. The contract also state certain task would be completed at a certain time. Non of the task for the roof repair were completed, in fact, unit owners had leaking and additional damage to their units. Mr. Clay was paid 2 payments of $1250. The roof has been inspected and the board of directors have been advised nothing was done, and the roof is in a worst condition than it was prior to Mr. Clay. The BOD were advised that the project would be completed at a certain time, this was not lived up to. We are a small association with 18 units.

Approximately 1 week ago I purchased a $50.00 prepaid Visa card from the Walmart in Purcell Oklahoma. I attempted to use the card on 7-27-09 to purchase gasoline at Murphys at the Purcell Walmart, the card was rejected at the pump. I took the card to the Walmart in Purcell and found out that I needed to activate the card that I had alredy spent the money on. After spending over an hour finding the receipt code to activate the Visa card. The prepaid Visa card's websight is asking to much personal information like my SSN number that I am not willing to disclose to people that I do not know or trust. I am at a loss now at what to do to recoup my $57.00 that I have spent on this worthless card. In the past I have always been happy with the sevice from Walmart but now I feel as if I have been robbed by Walmart.

Went out to this restaurant/bar in Iowa.  The name of the place is Patty's Back Door. Ordered a mixed drink and snobby owner said she would run me a tab. Drink ran $4.50 a glass had four drinks.  According to my calculations that would be a total of $18.00.  Handed her a $50.00 got back $20.00!!!  When I said something she said that I had ordered more than the four and "showed me the ticket".  Bull Sh--!!  She completely made a hellacious profit at my expense!!!  What could do?  That's what I get for not paying one drink at a time.  Nasty low life place.

Mr Buchanan withdrew $400.00 out of our account for applying for a mortgage where the rates were high and with A1 credit.  He also pulled my credit without my permission.  We asked to stop the process that night and he continued on with it flooding us with calls from the appraiser as well as documents.  Never returning our calls and emails and not returning our $400.00. 

Assurance Property Management Group, Acworth GA (APMG ) is a property management group that manages the property that we are currently renting. We have been renting from APMG since April of 2009. During this time we have had several major service issues that have not been responded to in a timely manner. Each service issue has to be approved by the owner of the property that we are renting from which is acceptable but we should not have to wait for either APMG (which I believe is managed and owned by a single individual, Karen Sherard) to return from a weekend out of town  event/vacation or the owner (who we have never been in contact with) returns from being out of the country. 
 
We have had two major maintenance requests and the house is currently under a home warranty with AHS thus no wait should be warranted because most times there's usually a minimal service fee for repairs, with normal wear and tear, etc. Our first service issues was the AC unit was down.  After reporting this issue on a late Thursdays evening or Friday via email and phone, I had to follow-up the next evening because we received no response and was told the APMG was out of town and would not return until Monday mind you this was the beginning of the summer, we were only in the house a little or a month and and have a 2 year old toddler thus had to suffer with the heat and be inconvenienced by letting up windows, etc for 3-5 days, because she did not call AHS. We had to wait Thur the wk-end in our PAID, hot rental with our 2 year-old for her return and the owners approval of ~$60. We still had to wait for AHS next avail date of Tuesday or Wednesday before they were able to come out. This tells you that she only cares about either the money and/or her clients not about her tenants! Without the tenants she would have no business.
 
Now here we are again and with plumbing issues, the pipe underneath the kitchen sink is broken to the point where it has detached from the main pipe thus we can't run water, cook, wash dishes, or sanitize our kitchen because we have to eat and drink thus dirty dishes. I reported this current issue on Wednesday night (its now Sunday) again I had to call on Thursday evening to follow up and was told that owner is out of the country until Monday thus need approval. We informed APMG at that time that this matter needed prompt attention before Monday and asked if AHS could be called, not without owners approval is what we were told. This is unacceptable because if you are managing a property you should have full control over issues like this one and/or authority to approve any service request up to a certain dollar amount in your clients absence, especially if your client is out of the country and you cannot contact them for major issues.  I contacted APMG again on Friday afternoon to follow-up because she said she would relay our message to the owner and no response other than an email accepting my original request at 1:00 AM Saturday morning and she mentioned that our request was forwarded for approval. This is not right, we should not have to wait 5 days (48 hours should be sufficient) for our kitchen sink to be fixed and its not functional; we pay $1100 a month for rent and its current; it seems that whatever time frame she gives us is how long we will have to wait. Now its Sunday no word, I guess she will call on Monday (like she said) before anything gets done then how much longer after wards. We have to be inconvenienced with AHS time frame or one of their many contractors (one contractor is the owners and the other is APMG) to see who will charge the least before getting the job done. This is a bunch of bull. They want their rent on time and after the 3rd its a late fee thus this should be the case, with tenants, money should be deducted from the rent after the 3rd day of a major service request not rendered. I can understand if it was a minor maintenance request but to us either one was not. Twenty-four to forty-eight hours is enough time and usually the time frame given for apartment renters and other home renters, regardless of who owns it.
 
There has been other issues but these two issues I believe needed to be addressed because tenants should not be treated this way. We have had to dine-out to avoid using our kitchen thus its not acceptable; were spending unnecessary money to save them money by waiting for them to do their jobs in maintaining this property appropriately and being inconvenienced while waiting for them to return from their vacations or to take care of service issues whenever they feel like it. She evn asked us to see if we could repair the A/C and the pipe, What are we paying $1100 a month for, remember its the owners property not ours!
 
I am sure that APMGs other tenants may be experiencing the same issues because they don't have reliable maintenance personnel either, they contract their service requests out to the lowest bid and the work performed is less than satisfactory. They inconvenience you with multiple contractors that interrupt your day to get the lowest bid before doing the job.
 
We would like for APMG to meet their contractual, management and service commitment or give us our deposit back so that we can move to a property that will. What were we thinking when we signed a 18-month ease, OMG!

Received e-mail on 16/06 that Bose headphones ordered a week previously had been dispatched. No shipment arrived and an e-mail to to the named address (hotmail) did not receive an answer.

Claimed4u deducted £295 from a credit card with the assurances they would investigate and wipe out all debts if legal discrepancies were found. If unable to clean the slate the £295 would be refunded.

That was on 28 May 2009. Haven't heard a peep from them since. All I have is a £295 extra debt to manage.

go to WWW.QSSUPPLIES.CO.UK for a bargin

THE WORST COMPANY I HAVE EVER DELT WITH. ALL BANYO PRODUCTS ARE CHEEP FAKE CHINISE PRODUCTS NOT WORTH A PENNY. SERVICE IS APPALING. THE OWNER IMTIAZ IS AN ASS DOES NOT CARE OF THE PROBLEMS YOU HAVE ONCE HE HAS TAKEN YOUR MONY 

FANTASTIC SERVICE !!!!!!!!!!!!!!!! 

AFTER READING A FEW REVIEWS I WAS IN TWO MINDS, HOWEVER THEY ARE THE CHEEPEST SO I DECIDED TO GO AHEAD WITH THEM. A DAY AFTER I PLACED MY ORDER I RECIEVED A CALL LETTING ME NO WHAT DAY MY DELIVERY WAS GOING TO ARRIVE, ALSO I RECIVED A CALL THE SAME DAY THE DELIVERY WAS MENT TO ARRIVE LETTING ME NO EVRY THING IS ON SCEDULE & I ALSO RECIVED A CALL AN HOUR B4 LETTING ME NO WHAT TIME THEY WILL ME ARRIVEING.. EXCEPTIONALY GOOD ... A********

Bought a complete kitchen 3 years ago which is already falling apart. The sink faucet (350$) broke and was not replace and cannot be fixed, and the finish is peeling off the doors. What a waste of time and money.

On March 6/2009 I was terminated from my job for falsification of company documents in the form of a time slip.  Accu-Read did not work February 23 due to inclement weather.  It was a snow day.  Ken LNUnknown who works out of the Mattehes office here in NC was in the office I worked out of here in Charloltte NC the morning February 23rd.  2531 W.T Harris Blvd a Duke Energy Cite.  To my understanding as relayed by our team uplead Sandye Gurly, He phoned her as he was preparing to fax the time slips to Unibar the corporate office of Accu-Read Meter Reading Services in Michigan in the coversation my time slip was not completed neighter was hers meaning Sandye Gurly.  Ms. Gurly Gave Ken permission to complete both time slips.  She does not have the authorioty to do so.  It is against company policy and the law to tamper with another time slip.  During the termination the are supervisor Terry Burch one who was given authorioty by corporate to carry out the termination absorb the entire conversation and her only reply was that I had no knowledge of how the time slips were completed but had to carry out corporate orders.  At that point Mrs. Burch could have phoned corporate the next business day for an investigation.  I was presented with the time slip in question and looked at the hand writing realizing it was not mine.  This matter was being investigated and I knew nothing about it until the end of the work week and day March 6th.  Corporate could have investigated this.  I was out sick oneday the week Prior to the inncident.  Ken had no way of knowing whether I worked or not but took upon himself to complete my time slip.  The team uplead knew I was out and should have said I will call Miss Phillips and allow her to complete her own time Or just be compensated for the lack the next pay period.  As a matter of fact, she should have signed her own time slip as well.  Sandye and Ken both have there jobs today.  I was denied my unemployement until the appeal hearing June 4th.  After a 45 min wait the appeal began and ended without the representation of Unibar/Accu-Read Meter Reading Services.  I was awarded my unemployemt June 4th.  I also requested all documents involved.  When the Adjudicator handed me the file for viewing before the hearing, I though surley the time slip would be there after all they terminated me for this cause. The time slip presented to me on March 6th was not avalailable.  I also felt at that time this matter had been dicuseed before the reason for Unibar not appearing and the missing tie slip. I called the off several times before and after the appeal and no response.  When asked why I was terminated, I am yet hearing falsification of company documents.  I was not resposible for this termination.  The hadwriting is consistant on the time slips Of Shante Phillips, Sandye Gurly and Ken Last name unknown  I have suffered much damage.  I am primary caregiver of my disabled 62 year old father.  We have lost much and I am seeking compensation.

I would like to add my name to the long list of people (lambs to the slaughter), conned by Chris at The Perfume Emporium.

I placed an order on 17 May 09. Then came the usual excuses blaming the Post Office for not delivering my non existant perfume. After several weeks I requested a refund, and then waited 30 days in accordance with his T&Cs.

The refund was sent to my bank on 10 Jul 09. However, the electronic link between his bank and mine appears to be broken!

Chris is adamant that the money has gone from his bank, but unfortunately my bank dont seem to be able to find it.

Goodbye £31.33! Well done Chris, I wish I could earn money that easily.

They sign you up for a three year contract. After it expires it is impossible to cancel. They charge you $500.00 to get out of it. I had cancelled in writing 6 months before it expired. They claimed they never received notice, sued for $500.00 plus legal fees of $500.00.