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Latest Complaints/Claims
Found: 24493
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| ID | Company / Person | Claim Title | Incident Date | Added | Posts | Add comment | |||
| 27407 | EON Electric [Coventry] Total claims:3 | Travel & phone compensation » | 23/10/2012 | 16/11/2012 | 0 | ||||
| On Oct 26th I telephoned to discuss the direct debit on my account which I have held with you for 5 years. I was told that my name had been removed from the account (without my consent) and if I wanted to discuss anything to do with it I would have to get my husband (now the account holder) to authorise me to be able to use his account! I had to drive to his place of work, interrupt him and get him to 'authorise me'. He was very annoyed at being disturbed at work, couldn't answer any of your security questions and didn't know the account password (I had set them all up). Now I am back in control of my account I have started a uswitch process but I would like to claim for my diesel costs of driving the round trip to my husbands work and all my phone calls to sort this out! I have tried to email your Director of customer services but no one has the courtesy to reply. | |||||||||
| 27406 | ugg-australia-outlet.co.uk Total claims:1 | fraudulent goods » | 20/10/2012 | 16/11/2012 | 0 | ||||
| My husband purchased me a pair of ugg boots from this website for a christmas present. We both believed this site to be genuine but today I recieved a letter from The Home Office UK Border Agency advising the boots were counterfeit, had been seized by customs and would be destroyed. | |||||||||
| 27405 | yell.com Total claims:12 | Unauthorised Direct Debit » | 12/11/2012 | 16/11/2012 | 0 | ||||
| I decided to set up my marketing for a Driving School with this company having been contact by them initially.They were to provide web based advertising. I had 14days in which to cancel the contract having provided them with my Bank details.After 2 days I decided to cancel with them and received a confirmation email to that effect(which I kept). I have checked my bank account today only to find that Yell.com have taken �£78 from my account on 12/11/12 having provided no service. After contacting them they have apoligised and state that they will refund my monies on or before 23/11/12(I have an email). However I decided to contact my bank and cancel the direct debit with them as well, just to make sure! Having done so my bank informs me that TWO direct debits(seperate reference nos) had been set up by Yell(but only one paymant having been taken). I again returned to Yell.com and they stated that they had only ever taken one direct debit without my permission and could not explain why the second direct debit relating to my one account with them had been set up. They stated that they could not explain why this had happened or investigate as to who had done it in the first place. When I look on the internet I find several other complaints relating to this company.I initially found the company to be of the "hard sell" tactics which it would seem are alot of the complaints online. I find it wrong that if I had not discovered the monies taken from my account that Yell would have continued taking money from my account(perhaps 2 amounts) for a service they never provided and that I had cancelled with the statutory "cooling off" period. Sincerely, Mr IJ KICK. | |||||||||
| 27404 | UK Business Funding Centre [London] Total claims:1 | The UK Business Funding Center are Scammers » | 15/11/2012-10/11/2012 | 16/11/2012 | 3 | ||||
| I was contacted by two people claiming to be part of the UK Business Funding Center both women on separate dates. I contacted the second time to make sure I was right about them being scammers. I was right They are scammers. They want money from you upfront to get links to funding agencies! what what they were not aware of was that I have had support before from Business Link who dont ask you for money. The woman called Noreen asked me if I had £500 in my bank at present. I said yes. She then said that I would need to pay 2 payments of £174.00 fist payment now and the second payment in 2 weeks time. When I asked her why I had to pay to get links given to me for funding organisations she didnt know what to say. I told her that she was a scammer and Im going to make sure they get found out. I reported them to the Fraud Action Center. Please be warned. Do not give any money to anyone. Thses kind of bogus companies who are scamming scamming people should be put in prison! | |||||||||
| 27403 | ENVOY LOGISTICS [COVENTRY] Total claims:1 | BUNCH OF COWBOYS... » | NOV 2012 | 16/11/2012 | 0 | ||||
| Nice enough to deal with (actually, no.. forget that bit, they wasn't, the secretary Sara was quite unprofessional and rude (albeit unintentionally and I did get an apology when I picked up on it) & as a transport provider, their standards are SERIOUSLY diabolical and downright laughable. I trusted them with a fairly simple removal from A to B (It's what they do apparently???????) and not only did it go wrong.. it went totally wrong and things just went from bad to worse. Delays, damages and excuses no end. If you want anything delivering with care and for it to arrive on time (and be collected on time for that matter) and in one piece - CERTAINLY DON'T use Evnoy. They are COWBOYS, and certainly shouldn't be in logistics and removals. Oh I could go on and on - but please - use your common sense and go elsewhere!!! Like other reviews on the web state.. excuses excuses. It's not rocket science [Removals] I've been in the 'game' around 15 years, but really think Envoy need to change their careers. Maybe Lawn cutting would be a tad easier to grasp! | |||||||||
| 27399 | finance facility [prescot] Total claims:14 | refund » | 14/10/2012 | 16/11/2012 | 2 | ||||
| I made aplications form with quickquid and wonga for a payday which i got accept and pay me the money .then all of differnet loan company started to call me asking me if i want a personal loan i said nooo to all of them.four weeks later i got my weekly payroll £500, later on i wentto get some money out as i just lost my grandad back home(congo rdc) i was about to send my share so i went to my bank and i find out 265 pounds has been taken out of my account,i phoned my bank i told me that loan company including finance facility has taken money from me.i didnt who they were i went on the intenet an search they number.i called them asking for the reason why they have taken money out of my account when i have never made application wuth them nor sign any agreement at all , i was so suprise how rudely i was asked by one of their customer service, she told me that i had to wait 6 months before i can get my refunded and she hang up.i call again the same things happen. | |||||||||
| 27398 | my.loan.co.uk [cottage.street.macclesfield.c] Total claims:7 | 16.11.2012 » | 17.10.2012 | 16/11/2012 | 0 | ||||
| I.was.phoned.by.this.company.my.loan.co.uk.they.said.they.would.put.me.in.touch.with.loan.companies.but.i.said.yes.and.then.i.found.out.that.there.was.a.charge.of.69.99.so.i.rang.them.up.and.spoke.to.one.of.there.employees.and.he.told.mr.i.had.14.days.to.cancell.which.i.did.as.they.sent.me.a.form.to.fill.in.which.i.did.and.sent.back.straight.away.first.class.they.said.i.had.to.wait.30.days.for.my.refund.and.the.30.days.are.up.today.and.noney.is.in.my.account.i.have.left.medsages.but.no.reply | |||||||||
| 27397 | ecs loangogo.co.uk Total claims:16 | Taken Money without consent » | 16/11/2012 | 16/11/2012 | 0 | ||||
| I phoned for a loan but decided against it when they said a fee of £69.95 would be charged ,yet they have taken it out without my wishes and now wont answer the phone..I want and need my money back from this company...can you help??? | |||||||||
| 27396 | Ecs loangogo Total claims:10 | Money taken from my bank account without permission » | 16/11/12 | 16/11/2012 | 0 | ||||
I phoned for a loan but decided against it when they said a fee of £69.95 would be charged ,yet they have taken it out without my wishes and now wont answer the phone..I want and need my money back from this company...can you help??? | |||||||||
| 27395 | SGE [leeds] Total claims:12 | Refund » | 14/11/12 | 16/11/2012 | 0 | ||||
| I was contacted by you guys about a loan, when I was told that money would be taken out my account I declined! Now twice you have taken 79.99 out for my account and I have no idea why! It's impossible to find any information about you to speak to someone as to why you've taken 159.98 out of my account! | |||||||||
| 27394 | Loan-Express.net [unknown] Total claims:10 | refund » | 09/11/12 | 15/11/2012 | 0 | ||||
| took money out my account still not heard back from them regarding refund really not impressed lost everything and really angry | |||||||||
| 27393 | Motor Trades.co.uk [Brentwood] Total claims:11 | auto renewal » | 31-10-12 15-11-12 | 15/11/2012 | 4 | ||||
my dilemma is simply this... after agreeing to some good deals sold to me in the original sales pitch last year, and at a reasonable price, they have shocked me this year by demanding a ridiculous amount of money from me. i paid just over £2500 in total last year including card fees and vat after agreeing to deals that sounded good. i only started advertising my business last year and really thought they would help boost my company, they never mentioned an auto renewal service in this agreement. because there is an auto renewal clause in the small print they have now recently demanded a payment of just over £15000 excluding vat and card fees. they phoned me demanding a payment of £1200+vat first, they then phoned my a few days later demanding more money. and again days later demanding more. and more. and more. so far i have had to pay just over £14000 and still they want more. they have threatened me with a full amount with no discound, saying it would come to roughly £30000 - £50000, if i didnt sign the new email agreement there and then. i really dont know where i stand on this but i have spoken to citizens advice bureau and have asked my solicitor to take a look too. this is totally not fair, they have hidden charges buried in the small print and not once did they remind me that my account was due for renewal. if they had done then i wouldnt have renewed. i have had no work from their advertising campaign last year and i doubt ill get any this year. they have threatened me with baliffs if i dont sign, they say theyre trying to help by getting the cost down and that im not helping myself by not signing and getting a discount! i just dont see how they can justify such a huge payment difference from last year... i am going to be a full time father anyday now and have to give up work. i simply cannot afford this huge debt they have placed on me, i dont want to go bankrupt but fear that may be the only option. they have taken money from my credit cards and maxed them out so now i have to find close to £300 per month to pay the minimum payment. this is money i simply do not have. i am a mobile car valeter and my income just doesnt cover these costs. but they simply dont care, i have emailed watchdog about this company too, and really hope they get named and shamed on national tv. i fear i dont have a leg to stand on because of the agreement call they make you agree to is always recorded to cover their backs. funny how they dont record the sales pitch or the pressuse call to get you to sign there and then... take my advice, avoid this company at all costs... | |||||||||
| 27392 | Ford escorts [unknown] Total claims:11 | Ford Escorts the agency are SCAMMERS » | 2009 | 15/11/2012 | 0 | ||||
| 2009 I found Ford Escorts (escort agency) on the internet. called them they said I needed to register and that they would set up a profile for me on line. I would be escorting business professional who come from abroad to restaurants, cinemas etc, no sexual favors involved. I was also told that they would always have me picked up by their driver which was also included in the price of £249.00. I was informed that I would get paid £250 for the first booking and I would be looking at getting about 5 to 10 bookings per week. I paid to an account from my bank. I had to ask for a statement from my bank and fax them it to prove I had paid. Once they received the fax, NO contact. that's it. When I did get through after numerous calls I was told that they did not know who I was!!! that's it. That's the scam people be aware. If you have been scammed by the (Ford Escorts Agency) report them to the Action Fraud.com agency that will soon catch up with them hopefully. | |||||||||
| 27391 | jimmy willams [london] Total claims:1 | loan » | 15/11/2112 | 15/11/2012 | 1 | ||||
| GOT A LOAN SO THEY SAID PAID FIRST £138 INSTALLMENT THEY THEN AS KED ME TO PAY TRANSFER FEE OF £200 PAID IN TO THE POST OFFICE MONEY GRAM SERVICE TO RELISE THE MONEY THAT DAY I DID THAT ON THE PROMISE THEY WOULD GIVE IT BACK IN 2 HRS I RANG THEM 5HRS LATTER ASKED WHY MY LOAN WASN'T IN MY BANK AND THEY SAID I HAD TO PAY ANOTHER £200 POUND FEES WHEN I REFUSED AND ASKED FOR MY MONEY BACK HE SAID IT WOULD COST £90 I SAID TAKE IT OUT OF THE MONEY U OWE ME HE SAID HE COULD NOT AND PUT THE PHONE DOWN SURELY THIS IS THEFT AS YOU GET A COOLING OF PERIOD WITH MOST LOANS IVE TRIED TO RING THEM AGAIN BUT NO ANSWER ANY HELP WOULD BE APPREATED | |||||||||
| 27390 | akmuk essentials Total claims:1 | taking money out bank without consent » | 14.11.12 | 15/11/2012 | 0 | ||||
| This company akm uk essentials have took £79.00 out of my bank account without consent and i have never contacted this company. Now i dont have money in my account to pay off my direct debits and will be charged by the bank and do not get paid again until next month. Not happy at all. | |||||||||
| 27389 | Green Leaf Finace Total claims:61 | give me my money back » | 12 nov 12 | 15/11/2012 | 0 | ||||
| just been looking for loan and after my research i just found on my private account 49.99 has been paid for them people | |||||||||
| 27388 | MONEYGAGALOANAPLIC Total claims:19 | Scammed me » | 31/08/2012 | 15/11/2012 | 0 | ||||
| hi they taken 23.14 off my card and dint even get in touch and my name and password dont work either ! | |||||||||
| 27387 | YourOwnStore.co.uk [Bournemouth / London] Total claims:2 | YourOwnStore.co.uk / YourTravelStore.co.uk / MyJobWebsite.co.uk are SCAM » | 18/08/2011 | 15/11/2012 | 0 | ||||
| I bought my store (bestphoto.co.uk) on the 16th of August 2011 and received two invoices from YourOwnStore.co.uk (BrighLightMedia.co.uk Ltd) for the total sum of £4901,95. The store ‘estimated MINIMUM annual earning’ was advertised at £57,670. YourOwnStore (YOS) failed to deliver the following: - YOS is advertising ‘a PROVEN internet franchise’ but fail to deliver evidence that one or several owners are achieving their target earnings. - I was missold a price comparison website, enabling visitors to compare prices from different UK retailers and search for the best online deal. This functionality is not working as expected, YOS very basic searching capacity is far from being competitive. - YOS’ IT platform has suffered from multitude of servers issues and technical glitches during the first quarter of 2012 and has not deliver ultimate service on a 24/7 basis. - According to YOS sales pitch: ’10 to 15 hours of work per week would have been sufficient to generate a substantial revenue’. According to several website owners experience, including mine, that is far from reality. I have worked for about 4 months on a full time rota and never ever managed to get £1 revenue. - Following recent Google algorithm updates, YOS was unable to successfully adapt their system and failed to present a clear strategy to their franchisees on how their will recover from this situation. This search engine will not index any of the YOS' websites. To date, my store has generated £0.12 of commission in a full year despite all efforts deployed to follow their video training programme, created more than 400 back-link articles, and remained active with all social network platforms. To date this company demonstrated his capability to create fake testimonial, utilize aggressive and threatening behavior when challenged, plus lack of consideration for its franchisees. My £6,500 claim also include: website, new PC computer + additional software, but does not include the moral prejudice. Read also: http://www.facebook.com/YourOwnStoreOwnersFeedback | |||||||||
| 27386 | Your Own Store [Bournemouth / London] Total claims:3 | dupedbyyos » | March 2012 | 15/11/2012 | 1 | ||||
| dupedbyyos I bought my own store from YOS Bright Light Media back in March of this year, it cost me £5,400 and to be quite honest I wish I had never heard of them. I was told I could expect to earn £47k a year and was realistic to know that would not happen over night and would take time and a great deal of effort on my part. I did expect to start to recover most of my outlay within six months to a year maximum. In 8 Months I have fully followed their training modules and videos. I have built up over 1700 likes on my Facebook Fan Page, my site is fully optermised and has been for many months. I have tweeted over 3000 times, sent hundreds/ thousands of other messages and blogs through Digg, Pinterest,Linked In, Google+,Posterous, Stumble Upon, Facebook, host blogging and many more. During that time I have made one sale with commission of £80 which is a lot more than many of my fellow store owners have made whom I have been in contact with. I started to build up reasonable Google rankings on 8 of my 10 categories and the traffic to my site remained constant a miserable 20-40 per day. Now since Google has brought in major changes to their algorithms my Google rankings vanished over night several weeks ago and never reappeared, my traffic has dwindled to less that 10 a day. I have worked tireless on my site since I bought it, not just a few hours a week or day as YOS proclaim is sufficient but sometimes as many as 5-6 hours each and every day. YOS tell me I need to do more, more backlink building and blogging etc the same response it would appear they make to all store owners who eventually wake up and start asking awkward questions to them. In recent months its become impossible to talk to YOS staff by phone as they have changed their phone options, now you can only send in tickets with problems you might have. I must confess the staff were always at the end of the phone to help with problems most of which were sorted out. I fully believe when they sold my site to me that they were fully aware of the Google shake up which has rendered our stores totally unworkable and useless as without Google rankings we cant get traffic without traffic we make no sales. I very much doubt I will ever get a refund from them as they have all the get out clauses built in to their contracts which none of us that Im aware actually signed. At the current rate of sales and commission it will take me 50 years to recoup my outlay. I really wanted this to work as I have put all my savings in to this and would love to be proven wrong by YOS as I had great faith in them and found the staff very helpful but so far we have heard nothing from them about how they are going to resolve this issue with Google, Their silence is deafening. Instead they are working to promote new get rich schemes not for customers as the only ones who seem to be making any money out of YOS stores are YOS. I am totally convinced that YOS is a scam and portrays it is a credible company providing a service to its store owners whereas in reality, all they want is your money, their IT and sophisticated looking website and training videos etc is all a front as the truth is the product is corrupt and cannot possibly be proven to work especially by YOS without authentication by a professional and independent authority. Take my advice stay away from YOS and Bright Light Media products. I have seen evidence of this companies scare tactics to the point of it being criminally threatening and intimidating by its PR company engaged to revamp its poor public relations identity. I fully expect this company to soon up sticks and disappear leaving us with no websites or any chance of getting our money back. Rating on YOS 0 dupedbyyos's | |||||||||
| 27385 | ecs loan port [london] Total claims:6 | money taken out of accounts » | 14TH NOV | 15/11/2012 | 0 | ||||
| I have not accepted any agreements for this amount of money to be taken from my account. I am not happy that this amount of money has been taken of my account, i would appreciate it if you could give me this amount of money back as i have not accepted any agreements. This is a big scam and i am going to take this further if there is nothing done about this. | |||||||||
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