Latest Complaints/Claims

Dermapril Wrinkle runs a fraudulant scam. They offer a "Free Trial" for a 30 day supply for which you pay shipping. Within a week they quietly bill your account for $79.95 and in two weeks $85.00. If you call they'll tell you they wouldn't return your money even if you refuse delivery. They'll also refuse delivery. It is not gaurenteed and you will have difficulty even cancelling a scheduled delivery you didn't set up.  There are several review webpages that lie about how well it works. I have no doubt they are also not forthcoming. I called Dermapril Wrinkle and they offer $50 back, and if I didn't take it they said they would tell my credit card company I refused a rebate. Even though it was less than half.  I said I'll take it, I sent the two bottles back, even though they said they wouldn't even accept delivery. Mail confirmation says there is no information after it left them. (?) They didn't refund me the fifty, and the Bank says it's all legal. So false advertising and luring people into having access to their account is not considered fraud.

Here are more:

dermapril wrinkle cr Complaints - they keep billing my american express

[] (link: http://www.complaintsboard.com/bysubcategory/cosmetics.html)

esmith  says:
5 months ago

Free trial? Not quite!!!!! When you try to cancel after your 30 day risk free trial you have to return the product you paid shipping for or they will bill your credit card for the whole 30 day pump79.95 plus shipping!

JCFidler  says:
5 months ago

The product is borderline useless. The fact that so many people are having trouble returning it is just a symptom - the real problem is that this product is making less than accurate claims. No wrinkle reduction here! Also, had to make a stink to get the auto-ship crap stopped! Thank you AMEX!

mrs.williams  says:
4 months ago

I WOULD NOT ADVISE TO TRY THE FREE TRIAL OF DERMAPRIL-SP... THEY WILL BILL YOU AND KEEP BILLING YOU FOR HUNDREDS OF DOLLARS IF YOU FAIL TO CANCEL WITHIN 14 DAYS.I COULD NOT Cancel on the internet.

Mary  says:
1 week ago

Same as all of the above. It is about as fraudulent as it gets. And your bank may say, like Bank of America, it is not fraud because they are offering you a free test of it before you buy it, and even though they charge your account without you signing or marking any agreement, or before you've had a chance to use it for even a week, and won't return the money or accept a undeliverable shipment, somehow it's legal. But then what else would a bank say. Honesty doesn't pay as well for them either.

On 7/7/09 I paid via my First direct visa card & virgin MasterCard over the phone the sum of £2244.80 to the Engine warehouse ltd, who advertise on the internet as [http://www.reconditioned-engines.co.uk/] (link: http://www.reconditioned-engines.co.uk/). Please note the payments went to MPH engineering Wembley.

The money paid was after the car was recovered to their workshop and an engine report  was sent to me via email stating the work that need to be carried out. I called Paul at the workshop as instructed on the report to discuss. The money paid was for the minimum items required to fit engine and for all additional recommended items except for the replacement turbo.

I was told that most parts were carried in stock and that the work will complete in 2 to 5 days.

I  spent 2 weeks constantly chasing the company, who never returned my calls and I tried to stick with dealing with one person Martin white as the another staff (his sons) contradicted their stories and they were abusive & rude. On one particular Saturday one of the staff said "we know where you live" & threatened to burn my house down, this was after I complained. They said the delay in getting my car back was due to the car being underpowered.

I finally collected my car on 20^th July; my keys were now damaged with cello tape around them, as we left the place my friend who was driving behind me said I had no break lights. I took the car back & the mechanic came out to see me and said he disconnected it as it was staying on constantly due to a break switch fault. I could not believe they would let me drive without a road safe car and not even tell me. I bought a break light switch from Volkswagen & replaced it myself.

I drove the car to my work place at the recommended speed limit of 50 MPH due to a new recon engine. When I started it to go home it sounded like a tractor, I immediately called the engine warehouse and they said to bring it back in, I returned the car on the 25^th July.

Once again after constant chasing them for 6 weeks and being told various stories as to what was wrong with my car I decided to ring the Trading standards to seek advice.

Amongst the stories I was told during the six weeks was;

The car needed injector washers - this took over 1 week to be supplied & fitted.

The car was all up & running, but there was a radiator leak, which required a new radiator (there would be no charge as I was waiting so long).

In line with the trading standards advice I sent them a registered letters which there has been no response. I looked on the internet & found many complaints about the Heathrow engine warehouse centre run by a Martin White, stories about haw he has robbed people and their threatening & abusive behaviour. I Called Martin on 4^th September to say I will be collecting my car on the 5^th September and he said the car is not drivable as it had a oil leak from the sump which he has ordered and he sent the old one off to get a new one & there was no oil in the car. So I said to him I will collect it next week.

I finally went down to collect the car on the 19^th September. Although I called him on the previous day, he said that the car was up and running but there was a problem with the injector, which knocked out the crank shaft. I bought my spare key with me to look over the car. The car was dirty & looked like it had been parked in the same spot for a long time. I started it & there was black smoke coming out of the back &it sounded like a tractor still with warning lamps flashing on the dashboard &say a service is required in 1900 miles. In fact the car sounded like it did when I first let them have the car for repair. I noticed that the bonnet would not open and it has been damaged, also the engine under shield was missing.

I went in & there was a man complaining about the exact same problems & timescales, I recorded the conversation he asked to see the manager Martin White and was told he was dealing with other customers. When it was my turn I also asked to speak to the manager & was told he was not available. I demanded a full refund only to be told they had carried out their side of the contract & that it was an injector fault, which was chargeable. I said why are you telling me this now especially as you have had the car for 2 months? They could not answer, but became rude & said can I go, so I asked for my car keys, which they tried to give me the wrong key & I said that is not my car keys. They could not find the keys then Kevin the transport manager said I will get the recovery truck to drop your car back to you on Monday 21^st September. I doubt very much this will happen.

I swapped name & phone numbers with the guy who was complaining before me, he said he has already wrote to Barclays his credit card company, who will take this company to court.

When I get the car back I will still need to get the engine reconditioned so I have contacted a company closer to home that have already quoted me, and I plan to ask them for a detailed engine report, cross referencing all the parts that the engine warehouse was suppose to change.

I will provide this report to any necessary parties involved.

Update:

As expected I did not get my car back or called to say the keys have been found. I called all week to find out about my car keys & to be told that the manager is unavailable, every time. On Fiday I spoke to a kid with bad Acne called Oliver who was racially abusive to me with death threats, saying he knew where I lived & he would burn my house down. I was patient and did note react, as I will see how the law deals with these pathetic scum.

THIS IS NOW A POLICE MATTER.

I recovered my car back on 26/09/09 using the spare key to another garage for inspection and repair. The bonnet will not open as it is damaged and the engine undersheild is missing.

I applied for free samples of Acai berry & Colon Cleanse tablets and paid £7.40 post and packaging via credit card on 9 ASugust 2009. On 26 August 09 unauthorised payments of 2 x £75.58 talen off my credit card.

I did not order these items and have not received the goods either.

I Radha Patel of  7 walton crescent Nottingham would need your help and assistance .I am a overseas teacher working for Gedling School Wollaton Av Gedling Nottingham NG4 4 HX as a Mathematics teacher since __5^th september2005 under a work permit as my work permit was expiring in the month of _september. I wanted it to get extended under the new point based system and needed help for my school to get registration as a Sponsor. I Approached Global Visas with the address of 28 Great Tower Street London EC3R 5AT to help me with the immigration formalities believing that as they are registered OISC immigration advisors i will get the correct guidance and help but unfortunately i was let down very badly. I gave my debit card details to Global Visas to deduct £250 as the initial payment  I am not sure if he is allowed to charge money in advance but i gave it to him in good faith after my initial payment Mr.David Odea was unavailable for me and my case was passed on to a lady called Shazia Rauf who set up an appointment with my personnel manager Mrs. Karen Bonser and never actually kept the appointment which can be confirmed by yourself by calling her on _01159521171. Then later Shazia Rauf said there was a muddle and the call was for me. However I did not receive no call either. They have done nothing to help me or the school other than sending the basic Home office application form, Which anyone can download from the Home office website.

That's when I decided I did not want them to handle my case. I made it quite clear on the 29^th of May that I would like to withdraw and that my advance be duly returned. None of my calls were answered or returned. David Odea Refused to meet my husband . When my husband  went to see Shazia and he had to insist on seeing her. They had my card details and on the 25th of June without my authorisation removed another 727.5 pounds from my account and then refused to talk to us. The Client care letter which was sent to us does not mention that he will be charging us which Mr.David Odea is insisting so i am sending you a copy of the Client care letter and copies of the various emails. I believe Global Visas are charging fees they are not legally entitled to for work which hasn't been done.

• I believe Global Visas haven't done any work worth 977.37pounds, I have never submitted any documentation to them to start an application on my behalf to the Home Office.

• I believe Global Visas offer to their clients unfair contract terms which are not identical with the terms of business advertised on their website ( I will enclose copies of their paper contract and details of their Terms of Business published on their website).~I believe they put in the contract a line saying that in 45 days you owe them full fees and after that all the work done towards filling in the visa application and submitting the documents to the Home Office is done for free., this clause allows Global |Visas to do nothing after them making a phone call to you claiming they advised you and they do absolutely no work on the case but they withdraw the full fees from you bank account once they get them on the phone , they show the bank your signed contract without the bank knowing you signed a contract but you were not provided with the support you are supposed to get from a paid immigration adviser. All the people complain to the OISC but OISC can only acknowledge that Global Visas have done wrong but they are not taking them to court and people are not recovering their money.

This whole incident has created lot of stress to me and my family i am also under financial strain to run my family. I will really appreciate if you can help me to in this matter and get me my money back . I will be available on 07877271319____________ for any queries.

I never received the product and I try to reach acaiberry Trading planet to cancel my order and caanot find email or phone in Canada

I replied to an offer which described a tooth whitening product.  All I had to do was pay the postage, and would receive a 'free' sample.

I did this, and was very angry when I discovered that the company had not only taken the postage, but also had charged me 49.37 British pounds. I have spoken to my Bank, who will be sending an official letter to the company telling them that I no longer wish to receive anything more from them, but it is up to Elitepack to refund my money.

Ordered Beauty and the Beast DVD.  Still not received it.

Many emails saying it is the sorting office etc etc.

All a scam - DO NOT ORDER FROM THEM!

I, also, fell for this sick joke of ordering the free trial for Acia Berry and Life Cleanse and agreed to shipping charges.  I was charged $134.19 twice on my credit card for NATUREBERRY AND FOCUSCLEANSE which is what I did NOT order.  An e-mail  to cancel this order was sent to viv3LABS and was returned shortly stating that this cannot be done by e-mail - it could only be done by phone. 

I called and spoke with Charlie who was very slow.  I had to repeat the ID number four times.  The fourth time I had to give each number of the ID very, very slowly.  Being done by phone - what proof do we have that the order was cancelled???

WHY DO WE HAVE TO PAY FOR A PRODUCTT(S) THAT WE NEVER ORDERED????

I recently hired a van from the National/Europcar Nottingham branch. I hired it over the weekend, and when I returned it on the Sunday the car park was closed. As requested by them, I parked it on the street outside, and put the keys in a key-drop.
 
A week later they sent me an invoice for the rental. I was astonished to find that they had charged me for damages! They did not tell me what these damages were. I went to their office as soon as I could, and the man there told me that all their paperwork was sent immediately to head office, so he could not supply me with a copy. He could, however, tell me that the damage was a slash in the tyre. How could I possibly have driven the van on the motorway with a slashed tyre? The damage was obviously inflicted after I had dropped it off, and it was parked on the road outside their office.
 
I sent a number of emails, but have so far received no reply. The first one was sent a week ago. I also phoned customer services up on Thursday, but they could tell me nothing more than the man in the office, apart from the fact that it was one of the front tyres which was slashed. He could not send me a copy of the damage report because it had gone to their insurers. They have already charged me for the damage, so why are they involving their insurers? Could it be that they are claiming for this so-called damage, which I haven't even seen? Customer Services also claimed that they had 6 hours to check in the van after I had dropped it off. I can't find this in their terms and conditions, but even if it is true, I dropped the van off at 1pm on Sunday, when I agreed to. This still leaves 13 hours or so whilst the van was outside the car park, and according to them, in their care. Can I really be made liable for damage which was not inflicted by me?

eSources.co.uk IS A SCAM. I fell for their "Money Back Guarantee" lie.

I subscribed to their lifetime membership on the basis of the "Money Back" guarantee.

Within 2 days I realised that it was a total waste of money, it gave me nothing that I couldn't easily find for free so I requested a refund.

After a lot of time and effort I did manage to get a reply to emails only to be told "You have contravened the Terms & Conditions so your account has been suspended".

I have read the previous claims on the site , and mine is exactly the same , i was first contacted back by the famous 'Becky' who was very persistant again. Surprisingly she foudn me 2 bookings already and we agreed one for saturday night , which was a works party in manchester.

She said she would work as my agent after id paid the fee of £230 to find me at least 2 bookings a week. Just like the others i recieved a call on saturday morning saying how the man had been taken ill !!!

since this i have not spoken to 'Becky'- she has not resonded to em emails or calls i have called them at least 6 times a day ! I have now reported them to the escort watch, and i am going to report them to the police . 

I sent them an email telling them how i was going to take things further if they did not refund me my money - AND I WILL SELL MY STORY TO THE MANCHESTER EVENING NEWS .

What upsets me more thjan anything is i am only 18 , i get paid monthly and work part time , i now have £20 till the next time i get paid in 4 WEEKS time, i have to find away to lie to my mum about were my money has gone im so upset at all this and i will not let them get away with it i cant even afford to pay my direct debits ??? i dont no what i am going to do , ive been so stupid

PLEASE HELP ME STOP THIS FROM HAPPENING TO ANYONELSE !!!

EXTRA CHARGES ADDED WITHOUT AUTHORIZATION: ORDER SYSTEM COMPLETES BEFORE VIEWING TOTAL & DOES NOT ALLOW TO VIEW TOTAL BEFORE COMPLETING PURCHASE - CUSTOMER SVC DOES NOT EXIST/IS FRAUDULENT: U.S. CUSTOMER SERVICE IS ALSO A SCAM - THEY PRETEND TO ASSIST, BUT GIVE A DIFFERENT STORY EVERY TIME. BEWARE, BEWARE BEWARE...EXTRA ITEMS WILL BE ADDED, SHIPPING COSTS ARE EXCESSIVE, AND THERE IS NO WAY TO CANCEL OR AMEND ORDER. (Was prepared to pay a modest sum for what is obviously a piece of junk, but $75.!!!!)

FORMAL CANCELLATION

Friday, September 18, 2009.

My name: Barbara Leffler

Address: 8615 Robertson Ave

Summerland, BC V0H 1Z7

Phone: 250-494-9431

My email address is:   [USD118.63@1.138365NATUREBERRY] (link: mailto:USD118.63@1.138365NATUREBERRY) 4-6-900-11 FOR $135.04 

refunded to BMO.

FORMAL CANCELLATION

Friday, September 18, 2009.

My name: Barbara Leffler

Address: 8615 Robertson Ave

Summerland, BC V0H 1Z7

Phone: 250-494-9431

My email address is:   [USD118.63@1.138365NATUREBERRY] (link: mailto:USD118.63@1.138365NATUREBERRY) 4-6-900-11 FOR $135.04 

refunded to BMO.

I bought a bottle of perfume from [www.theperfumeemporium.co.uk] (link: http://www.theperfumeemporium.co.uk) on 19th July and have been completely ripped off. When my order didnt turn up for over a week I started to chase them and they told me that my order had been lost by royal mail. They told me I would have to wait 15 days before they could give me a refund or do anything. After this time passed I requested a refund. It is now 18th September and I am still waiting. They also claim that they cannot put your money back onto your card and that they will send me  cheque. When asked how long that would take they said I had to wait in turn as a lot of people had requested refunds. I have kept emailing them to let them know that I am not prepared to be fobbed off and tonight they have emailed me back to say that it is going to now take 117 days. How amazingly ridiculous is that. I am absolutely fuming and would like anyones advice on how I can get my money back. Its now more about the principal of being ripped off than it is of getting 40 odd quid back.

Popped up on a diet page. I read about it but "X"ed out. Window popped up with an offer of $1.99 to try the "Medi colon cleanse". So I signed up. It did not say that I will be receiving any more products. I have not received any products. I have been charged $ 87.93 on 09/11/2009. They refuse to return/refund my money. I am unemployed and need to be frugal with what I have.

I found a website for weight loss. Instead I was ripped off.

I tried a free trial of Medi-Colon Cleanse. It said only pay shipping $1.99. I signed up to recieve it and the next thing I know I get an email from Grocery Shoppers Club saying I am now a member. I called and canceled that account. I only wanted to try the cleanse. That was in August.

September 2,2009 I find my bank account missing $89.92. I unfortunately did not discover this until yesterday september 17,2009 and another $74.93 was taken. I did NOT authorize this. Apparently I am not a "member" of another account PERFORMANCE MARKETING. I called to get a refund of my money. I did not even get anymore products - and I do NOT want any products!! My phone calls to them have been answering machines and finally DAVID talked to me and said "YOU DO NOT QUALIFY FOR A REFUND. YOUR 14 DAY TRIAL PERIOD HAS EXPIRED." They just stole again yesterday!!!

All I want is the money I DID NOT AUTHORIZE FOR THEM TO STEAL FROM MY ACCOUNT!!!

Unfortunately I also recieved a phone call from 310-217-4700 They said " Your new shipment went out on the 17th. And it is NONREFUNDABLE! can you believe that?? I said I DON'T WANT IT. I will send it back and want a REFUND! They said Unfortunately that is not possible.

Apparently they think they are an auction. ALL SALES FINAL! BETWEEN BUYER AND SELLER! NOT RESPONSIBLE!!! BLah Blah Blah!

I signed up with yootel's 30 days free trial in order to find out more about it's telephone service. I was not satisfied with the customer service and the fact it slowed down my internet (because the telephone was was going through the internet). After many attepts to contact customer service and finally getting through via email I was told to bring back the phone device and I would get my deposit refunded upon return. I went to return the device and was told it would take a day or two to get my money because the accounting department will send it by mail. After a week went by I called them again and got no response and went there again and was told that it takes two weeks at least. I argued with them that I have been told I would get the deposit upon return and then it would be one to two days and now it's at least two weeks. They said it's always two weeks and I would have to wait. After a month went by I tried calling again but to no avail. after two months I went there again and the doors were shut and the next door company rep told me that they have shut the place down. Ilooked up on the internet and found a Prabhu Shekar General Manager of Yootel and sent him an email with an explanation. To this date no one has responded and I'm still out of pocket of $60.00.

I got a free trial from the Bright Whites company, then they charged me Fifty bucks! I had two weeks to cancel, which has still not expired by the way, and they charged me.  I'm trying to save my money to serve a mission for my church. These people are stealing my money, and I seriously need as much as possible! They broke the agreement and I want my money back.

I paid for a microadermabrasion treatment of six sessions.

On session one the nurse / doctor took the layers off my face to it 'weeped.'

I was severly scarred blistered, it bled and went sceptic, I looked like 'the joker' in Batman. I am still scarred round the mouth.

I worte three letters and there were calls. They said they would only refund the five treatments left, tough on the scaring as id 'signed on the line' apparently that covers for their negligence??

Id also paid for botox. I paid for three at a discounted rate to be used as and when. One of the three treatments, she 'used left overs from my forehead treatment' for my crows feet, and they charged me for a full treatment. It never worked on this occasion as they split up the amounts between two places. I know this as i only asked to have my crows feet treated, AFTER the nurse has filled the vile for one treatment.

They did respond to the botox complaint letter and told me 'I pay for the injection sites' Therefore the botox must be free!