Latest Complaints/Claims

After ordering ten 50 gram pkts of Amber Leaf tobacco from this company back in July 2009, i duly paid them £69.00 by debit card and waited the suggested time of up to 30 days for delivery. However, after using another online company before for the same purpose, i remembered they only ever took 10 days max to deliver.

Well, the warning signs were there from the start. Firstly, after 10 days or so i had not heard anything regarding my order status. Not even if they had received my payment. I logged back on to their website, then saw that the order had not even been moved from my shopping basket. I contacted them and they informed me they had taken my money but did not have a delivery address. This is despite me giving them it at the order process. I supplied my address again and asked them to inform me when the order is despatched.

On their website they say they will send a tracking no when the order is sent. After another week, i still hadn't received this. I contacted them and they sent me the number with the name of the carrier from Spain, Correos. They said it had been sent but had not told me as claimed.

I waited until mid August with still no sign of the parcel. I contacted Cut Price Tobacco with no reply. More warning signs. I then contacted Correos, in English as i speak no Spanish. They sent me back a reply in Spanish so I had it translated by a Spanish friend. It was garbled and made no sense at all. I contacted Correos again asking them to explain in English and they sent me back a rude and condasending mail, chastising me for having the audacity to question them and not being able to speak Spanish. They claimed the Royal Mail had the parcel.

I contacted the Royal Mail and they told me that there was no record of this parcel, surprise surprise.

I went back to Cut Price Tobacco and only after i sent them several mails did they bother to reply. They said they would look in to this and get back to me. Well, after 2 weeks they havn't. I have since bomberded them with mails asking them to explain themselves. On their webpage they claim to send the parcels via recorded delivery, so insurance applies. I asked them to claim this and refund me. Still no reply. I have sent them many pesky e mails, threatening legal action as well as exposure to their shady practices. Still no answer. I have goaded them in to a response, insulting their shady operation hoping they would at least tell me to get lost. Still no reply.

I will not let this drop however. I've bombarded their website with fake orders totalling thousands of pounds, insulted them by e mail and tried to be a big old pest. My next step is to contact their payment processer, Alert Pay and inform them of the shady operation they are servicing.

If you have had similar experiences with this company, let me know and we can maybe gang up on them!

The moral of this is, be warned.

 DO NOT USE CUTPRICETOBACCO.CO.UK WHATEVER YOU DO.

ONCE AGAIN, DONT TRUST CUTPRICETOBACCO.CO.UK

I recieved a call from what i thought was my magizine service, they were calling to let me know they no longer could accept checks and could only take debit or credit cards. They knew all my information where i live my bakning and also knew what magizines i am receiving. long story short when my husband got home I tiold him what transspired and that is when i found out i had been dooped. Patriotic readers club did take 49.95 from my account. I contacted my bank and told them what transpired and had a new credit card sent with a new number. PRC then called me for a payment I told them that they use fradulent tactics to get accounts and i was not going to pay and they needed to close my account, PRC then said no and we will turn you over to a collections company, I have not received any magizines from them nor any paperwork PRC said they were sending. This week i recieved a bill for 99.90 and a phone call left on machine I did call back but i got there machineI did ask them to call me back.

i was told by this ageney that i would be working 2 nights plus a week. also my first appointment was cancelled on the same day that i had paid the money. i have not heard anything back from this company.

It started when a popop appeared on my laptop talking about some berry I put in my email and phone number for this free trial. Then when they asked for my Credit card information I exited the site and chose not to get the berry. The next day a sale rep called me saying she could give me this great deal of a cleanser and berry for 29.95 and that I could cancel within the month. I agreed since she insisted that she was on it and loves it. (not to mention she's the only person form this company that sounds American). I then logged on to my bank statement the next day and say a pending charge of 89.85. I immediately called and asked to cancel everything and receive a refund. Later that week I received a refund for 89.85; BUT  the actual charges on my Credit card were two charges one of 90.75 and another of 30.25 both on 8/30/2009. I was upset that they had apparently charged my card twice. Now mine you I canceled the day after the lady on the phone gave me the scam speech of how wonderful this berry was going to be. There was never a shipment of any products and I was told that my credit card information was destroyed. I then  proceed to call the support numbers both are useless. (18669926556 & 18669490138) I call they pull up my account say yes you account is no longer active and you were refunded 89.85 which then I explain to them that there is an additional charge of 30.25 on my account that needs to refunded. They then say they can't find that charge on my account and that they would need to see the credit card statement so I fax them the statement on 9/3/2009. The representative tells me the manager will look at this and call me back within 48 hours. No call back were made I had to call everyday and ask about it and the same response is given the supervisor is busy if you hold they can help you so I hold no luck. It gets better I was on hold trying to get the refund and another sales rep calls me trying to sell more of the magical berry; I let him have it telling him how long i have been on hold and how awful the company is. I'm in college I don't have time to waste with this company they need to refund the money that's final. It's stealing if they don't. I am currently on 9/10/2009 still on hold when I call them for a magical supervisor that never picks up the phone. and a manger that was suppose to call me back after going over my cc statement

I just don't know what to do I never thought people could just steal form me and not be held accountalbe. Not to metion they are wasting my minutes cell phones aren't cheap!

This 'company' are a total fake. They took a £74.17 payment from my credit card (in US Dollars) for a product I never ordered or received under the name of Vitality Clean on the 18th August. They also use the name Viv3 Labs and Viveraglobal.com with an address in Scotland. I had ordered the free trial of Acia Berry with postage charged at £3.95 I did not agree to any further payments. They are stealing from hundreds of people. I have seen lots of complaints about them under their different names and apparently they have to steal thousands of pounds before the police will even consider taking action as it costs them too much money to investigate these cases. I would love to see them caught. The prison sentences are nice and long for Fraud....

Do not use this fake GHD website. Unlike some others, my GHD delivery arrived on the 9th of Sept after a 13 day waiting time. The styler is fake, I called ghdhair.com to verify the hologram. As expected they dont recognise the hoglogram code, or the seller.

No answer to any emails (they just bounce back), and the phone details dont work.

I would advise if anyone is thinking of purchasing new GHD's to check the official GHD supplier listing on the ghdhair.com website. I wish I had checked before I used this scam company. You may think you are getting a bargain (if they arrive), but I would rather pay the full asking price to protect my safety.

Like many other people who were upside down with their mortgage, we sought out a loan modification company to see what our options were.  We talked to several loan modification companies but were convinced by Pope & Associates to use their services because they claimed that there were a law firm.  We paid them a $3,000 fee up front to get the process started and were told that if they were not successful in getting us a loan modification that we would receive a full refund.  Shortly after signing up, we were informed that a person named Myra would be our contact person and she would be handling all of the negotiations with our mortgage company.  It was quite obvious that Myra knew very little about what she was doing and often did not return phone calls.  She kept promising that everything was being done to get our modification but the weeks kept passing by.  When we started the process, we were curent in our mortgage payments.  However, we were told to fall behind in our payments to show a "hardship" to our lender.  We did as we were instructed and soon the pre-foreclosure notices started arrving in the mail.  We became very nervous and demanded updates as to the progress of our modification.  We kept getting the same promises that everything was being done, but we have very little in way of proof.  Finally, after 8 months of non-performance, I demanded my money back.  I was told that I needed to speak to a manager and then a senior manager but never got a phone call back (after leaving several messages at each level).  Then, in May of this year (2009) their phone lines were no longer in service and their website was "under construction".  To make matters worse, I found on the internet that Pope & Associates were in violation of the Dept. of Real Estate's code of accepting up front fees before completing the modification.  It turns out that Pope & Associates were not a law firm at all but a scam!  Although it's been several months since the initial shock of being ripped off, I would still like to pursue a refund or seek damages through a lawsuit.  I realize that the chances of recovering my money are slim, but I will continue to exhaust all avenues.  I feel sorry for others who have experienced what we have experienced.  The loss of a home is bad enough without having unscrupulous scam artists taking your money on top of it all. 

I too have been dupet buy this company, and am still waiting to get answers including the date of delivery of the ordered spa. Katy Wheelin and Zoe are still saying that they have no idea when this shipment is going to get to the UK. I believe this to be another stalling process, and would like to get a refund, but think that this company have no intention of fullfilling their obligation to their customers, we the innocent victims of this crime have very little in the law to help us against these rip-off merchants. Why is it we (customer) have to sign an agreement which has to be abided by and  doese not make this company obey any rules? I should like to know if anyone has approached Trading Standards about this company? and if they have what results have been forthcoming. Any one interested in trying to get this company on the Tele Watch Dog programme? We have lost out already and we are not getting any where just writing on this blog; let's do something now!    

Mr. Lance Puig, CEO
YORK STREET PROPERTIES, INC.
100 Crescent Court, 7th Floor
Dallas, TX 75201

September 7, 2009


Dear Mr. Puig,

I have always advocated running an ethical business, maintaining strict compliance with all state and federal laws, paying vendors on time, and resolving customer complaints in a timely manner. Recently, however, several online postings have come to my attention which outline, in great detail, allegations of fraud, criminal misconduct, securities violations, payment scams, non-payment of construction tradesmen, unresolved customer complaints and/or ongoing civil/criminal investigations concerning York Street Properties, Inc. including:

http://www.complaintsboard.com/complaints/lance-puig-york-street-properties-c244126.html
http://www.complaintsboard.com/complaints/york-street-properties-c250021.html
http://www.ripoffreport.com/Real-Estate-Services/York-Street-Properti/york-street-properties-inc-yo-24b62.htm
http://ripoffreport.com/BBB-Better-Business-Bureau/Yorkstreet-Propertie/yorkstreet-properties-they-did-yfey5.htm
http://us.ripoffrecount.com/2009/08/york-street-properties-a-review/
http://www.oodle.com/view/york-street-properties-warning/1558530470/
http://dallas.app.bbb.org/complaint/view/91118066/b/906ca9d7e

Some of these postings:
1. Appear to be from real estate investors that I personally delivered York Street Properties Inc.’s online presentation to;
2. Allege that I am your personal advisor, partner and/or co-conspirator in your alleged fraudulent business practices; and/or
3. Could result in severe civil and/or criminal penalties if proven to be true;

Based on the seriousness and volume of these allegations, I have no choice but to resign my position at York Street Properties, Inc., effective immediately, until which time York Street Properties, Inc. is able to resolve all of the allegations against it, as I cannot and will not knowingly be associated with any organization that is alleged to be committing fraud or securities violations, or which is otherwise engaged in payment scams, non-payment of construction tradesmen and/or acts of civil/criminal misconduct.

Sincerely,

Mike Bacher
YORK STREET PROPERTIES, INC.
Real Estate Investor Relations
100 Crescent Court, 7th Floor
Dallas, TX 75201

I ordered a free trial of acai berry today, and now i have read that if i don't contact the company within 15 days i will continue to receive the acai berry at the normal price.  All i would like is the free trial, I do not need any more.  If you are able to cancel this for that would be great, thankyou.  I would still like the free trial. Thankyou.

My e-mail address is sianellsum@yahoo.com.au

Sian Ellsum

I signed up for a free trail for .99 through my credit card, saw no terms or agreements on the website about being billed for the product after 14 days.  After not using the product all together, I was sent another bottle of the product.  I look on my statement and I had been charged not only for the second bottle but also for the free trail.  Its not just the money, it is the low down business that these people are doing.  I found a customer service number through google after looking at my statement.  It took over a half hour for a rep to take me off hold.  I have mailed back the product, but I do not feel confident that I will be compensated.  

We accessed a website called GRANTMONEY4YOU. We ordered a cd and were told we only had to pay $2.29 shipping and handling. Well we are now out $496.00. I was able to contact GRANTMONEY4YOU thru a phone number on my bank statement. After being very loud and threatening I am hoping to get most of our money back into our account. I have gotten confirmation numbers and names so I suppose I will have to wait and see. What I am really concerned about is I have 5 debits in the amount of $34.95 each that the supervisor I talked to at GRANTMONEY4YOU said were not theirs. She is suppose to refund me for the charges they took but she said she does not show these. On my bank statement they say WEBSAVER out oF GRAPEVINE TX. She gave me a client id # and wants me to fax copies of my bank statement showing the $34.95 charges and she said they would do an inquiry on them. Are the companies all connected? if not how did they get my debit card #.

I cannot believe i was caught up in this scam.  It was because I followed a site that I assumed was done in my own province, just a few miles from me.  I believed it was true.  I was under the impression that I was ordering free samples for .99 postage.  Whn I completed my order form the postage was $3.95, when the package was delivered I was charged $38.52 import duty.  I have no idea how much charges will show on my credit card and I have no idea how to stop the charges.  The value on my CBSA Import slip is $140.35 and $79.00 - this is for a 2 week supply.  I am shocked!

Placed an order for 2 cartridges valued at £48.28.   No delivery within 7 days as promised - despite phoen call (actually spoke to someone) and e-mails.  Cancelled order and claimed refund (paid via Paypal)  No response - unanswered calls and e-mails.  Raised dspute procedure with Paypal.

These people also trade as Parker Supplies - phone Parker Supplies, Tel: (01738) 451119   Same phone answering message.

This was my second order, first in cApril 2009 was delivered within 4 days ... which is why I went back.

I tried to return this product after the trial period and they would not hear my story nor would they pass me on to a supervisor. My father passed away, we took possession of a new house and my mother decided to move out of her home. I was, obviously, very preoccupied and did not even think about returning the product. The person at the end of the phone would not hear my story, she simply told me to look at the terms and conditions. Also she would not pass me on to a supervisor so they could make the decision.

The call centre is manned by heartless and unthinking drones.

The complany named above ahave beeen taking money from my credit card every month without my permission. Now i want this to stop I have recieved nothing from the company named and am annoyed they are stealing my money

regards

L Howick

agreed to free trial, u pay only shipping, 2 weeks later charged 79.95, when i called, I was told that as long as my account was open they would continue to charge me that price monthly, even if i bought nothing else from them. the cust. service rep finally agreed to cancel my account but i'm still out 79.95. no where on the original add did i see anything that mentioned the"open account"and the charges that entails, FRAUD,FRAUD, FRAUD!!! who knows this may be a good product, i'll never try it, SICK OF BEING SCAMMED!

address i have for this company is different then above

ACAI X3

3007Greene st.

Hollywood Fl 33020

After looking for extra income found a Companion website which seemed very professional, legitimate and was for social bookings.  Sent details off and was contacted immediately.  Had a persistant lady called Becki contacting me saying they had a booking for the Thursday and a possible one for the Friday but they needed the fee for the website and this also covered transpotration.  A friend also joined and they asked if we would do a double booking on the Sunday evening - this time she dealt with a lady calle Daisy who was also very persistant but had all the details of the booing etc.  My first booking was cancelled due to the fee not been received in time.  The second booking which was for the two of us was for a Corporate event.  I received a phone call at 9AM on the Sunday morning saying that the speaker was ill and the even had been cancelled.  Delightful Stars will not return our calls, respond to emails and now the money had been received they have not been in contact.  They have just sent an email with their Terms and Conditions, however we have pointed out that the only way they said they take any payment is when a confirmed booking has been made - obviously this hasn't happened.  We have tried to get out fees back but they are ignoring calls and emails.  I have kept all emails sent and received to them.  On searching Google we found that someone else had the same experience.  There telephone number is 0845 867 2367 or 0845 527 1646.  Their bank account is under the name of Newvision Internet Sales Ltd - sort code 20-97-58 a/c 33144313.  We have informed them that if we didn't receive a reply we would take the matter further.  For obvious reasons we would prefer our names not to be displayed but are will ing to give any information you require as many other people are probably been conned by this company.

payment taken from credit card for 75.18 transaction date 15/08/09 post date 19/08/09

Payment taken from credit card for 76.03 transaction date 24/08/09 post date 26/08/09