Latest Complaints/Claims

I can't even begin to describe how insane and unuseful this service is. I wanted to buy a domain name on July 1rst, because a website was having a Fourth of July special. I had only about 20 dollars in my account (just graduated from college, completely broke at the moment) but I needed this site for a portfolio to get work. I went through Google Checkout to pay for it because there was no PayPal option available. I go through the process and I get a confirmation email from google. 2 days go by and it is still a pending transaction and I still don't have a site. I go back to the domain registration and they say they never got it from Google Checkout. They close the account and I try again to re-sign up. This time I notice there is a PayPal option (lord knows I wish I had seen it in the beginning) and I go through PayPal checkout and voila! Brilliant transaction and I had my domain that night. Meanwhile the Google checkoutchard was still pending on the canceled order. TWO WEEKS LATER they bill me finally, sending my account into overdrawn. I contact the site that I registered with and they apologize and issue a refund to Google Checkout. 5 days later, here I am with a 35 dollar overdrawn fee, no response from Google Checkout, and nothing that the website can do.
 I WILL NEVER USE GOOGLE CHECKOUT AGAIN. DO NOT RISK IT.

Website [www.acai-advance.com] (link: http://www.acai-advance.com)  stated that yo pay S&H of $5.95 and receive 30-day supply...return within 15 days if needed...but when you cal for a RMA# you continously get bsy signal or someone say they can't hear yo or just hung up on...try these numbers 1-866-955-4109...This order is also linked to another company called Lean for Life and your credit card information is linked and they charge a fee of $24.95 a month for 3months, plus a charge of $9.95 s&h...you don't know this until you see the charge on your bank statement...Their phone line is constantly busy, as well...try their number  888-247-5160 or 888-272-6483.....They refer you to their web address, but you never get to any viable information...www.myordersupport.com ....the entire experienced has been AWFUL!!!!

Purchased X 2 pairs of boots which turned in the incorrect sizes so returned to company and never received a refund.  Called and emailed company but had no response even though they are still trading.  Loads of other people have had the same experience with them so be careful and do not purchase form them

My Boyfriend purchased X 2 tickets to see Bruce Springsteen in Rome on 19th July 2009 back in February.  Tickets never arrived so sent email to company which bounced back.  tried to call them but number no longer in use.  Searched on internet and found copmpany to be a scam.  Dont ever use them.  It cost us £195 and a trip to Rome which although a lovely place to visit is now a waste of money.  So very disappointed and cant believe people can be so selfish and deceiving. 

I have ordered power steer rack for AUDI A2 with UK number plate from GEOPARTS thru 1CHOICE SPARES on 25 June and paid the same day.

I was promissed to receive the part next day or latest Monday(29)

I have received the part on 01 July

I have book app. with the garage , the mechanick take out the old power steer rack and find out that the part , wich was sent from GEOPART does not fit to my car . Those two parts were absolutely different !!!

He said the part belongs to EU( left side drive car) and put the oldone back

They charge me for that job £150 !

How can I return my money back? who will pay for the servise?

Hello,

My name is Jenny White I ordered a bottle of xanithin3 on a free trial basis

I was promised a bottle if I paid just for the shipping then if I liked it I could order more. I never recieved anything from them but then they charged my bank account $88.50 and becouse of that several other item bounced. I can't seem to get ahold of anyone the number they gave me to use said they were not xanithin3 and gave me anouther number to call but you can only leave mess. I have left emails and serveral mess. but no response I know i'm not the only one. Can you help me?

Thank you very much.

Jenny White

In 2006 I was working as a consultant for limited company who decided to purchase 2 x5 BMW brand new - I was approached and asked if I would like a new vehicle - the company would purchase them and I would pay the difference out of my car allowance each month. I agreed and 3 x5 BMW was purchased. Prior to the release of the vehicles the agreements had to be signed - I received a call from Lombard's rep 'Ranjit' who asked me to meet him in a well known hotel in Birmingham and witness the signatures on the agreements. When I arrived I was the only one present along with 'Ranjit' I rang my employers and asked were are they - they were in London and asked me to sign what I needed to and they will complete the rest tomorrow. I signed in 3 places as far as I was aware as a witness to a blank signature above. Anyway the 3 vehicles were released from the showroom and each individual took delivery of their car. The monthly car finance instalment was £350 pcm I was told by my employers I had to contibute towards the car and did so each month. 7 months had past and one early morning 7am to be precise a bailiff turned up - he had already gone to the other 2 owners houses and I was the last vist - prior to that my car was clamped and so was the other 2 cars - informed by the bailiff. He demanded a payment of £6,000 for arrears on instalments for all 3 cars. I was confused as I made regular payment to my employers how can the cars be in such arrears??? I tried very had to reason but no - tried to contact my employers but no answer. I offered to pay £6k on my american express card - Lombard do not accept Amex - my wife offered to pay and the payment was authorised. I obviously had to recover this money from my employer to pay back my wife but all they did was to mess me about with false promise. 2 months later I resigned from the known as House of Maya and informed the MD 'sunil gohil' that this is my reason and no longer wish to associated with his company plus the fact £6k not being paid back to me. 2 days after resigned 4 men arrived at my house without notice claiming they have taken over the company and sunil gohil is a co director now thus the vehicle was purchased thro the company they want to take my car away. I bought 4 hours as these men were threatning - I phone Gohil and he just calmly said give them the car - to date I have made monthly payments - paid £6k for the arrears etc. The men came back and I got them to sign a letter which I typed out stating they have collected my vehicle from my premises as they are the new owners of the company and they take full responsibility of the future payments as well as the agreement. I also sent Lombard a copy with a full explantion of course of events and they responded few weeks later - 'we are aware new owners will be responsible however we should of been notified before the car was taken - hello I had no chance - being threatned on my own door step.

All went quiet for nearly 3 years until June of this when I received a court documents for a CCJ to the valve of £145,000 - I nearly fainted. No letters from Lombard or their solicitots - I contacted the court they advised who had issued this CCJ and found the it was Lombard via their solicitors Addleshaw Goddard in Leeds - I called the solicitors and they told me I WAS A PERSONAL GUARANTOR TO THE 3 AGREEMENTS AND I AM RESPONSIBLE FOR ALL PAYMENTS AND NOW LOMBARD CLAIM THE ENTIRE AGREEMENT WITH INTEREST - At this point I dropped to the ground - I straight away fill in form NN2 to have the judgemnet set aside and possibly a hearing for my views. I received court confirmation that the hearing will be on 14th July in Leeds county court - 2 days later I receive letter from Birmingham county court informing that the case has been transfered to my home town and this will now be on 14th August 2009. 1 week at past and I was coming to terms to file my defence when a letter arrived from Addleshaw Goddard stating that they now have applied for a interim charging order on my house - my wife also recieved one as she is joint owner. Ay which point she broke down in tears which I could not watch her cry, plus I have one son who is 3 years asking questions. Finally land registry wrote to me last week informing me I have until 26th july 09 to defend or the charging order will be made complete. I have to do everything possible to clear my name and no way I want a charging order or to loose my house when I am inosent - at no point I recall signing a personal guarantor and on the copies which Addleshaw Goddard have sent me it shows a similar signature of my on the gaurantor page but I am 100% sure that is not my signature. I would welcome any feedback Oh since then 'Ranjit' has been sacked from his job.

hi i'm Mr William Reilly and this company GGLPROFIT.COM have been taking money out fom my account and i don't know how they got a hold of my bank details because they have taken £41.31 in english money and its aboout $77.00 and i live in england and i would like this matter in hand to be stopped becasue this is a major issue of a calim...also im a normal working man with a low income and i need all the money i can get because i have family too and times are hard as there is...and i need this company to stop taking money out from my account and i dont konw how they got hold of my details and its been used for some CD thats been purchised on internetnand they still taking money out ....please make this stop and i would like a full refund please.

Got several phone calls from this company while i was trying to sell my car , ignored them at first but when the car didnt sell i started to listen to what they said !! how stupid of me i gave them my details and now they have taken the payment . i have since found this sight and many others and i realise its a scam i have tried to contact them with no joy !! surprise surprise .

I just want my money back , i havent been able to get hold of them , they havent spoken to me , they have taken the money and run . This company needs to be shut down .

my friend signed up to an escort agency, which seemed fine and we never thought it would be a scam so i also signed up. they told me that they had a client for me and i only had to put half the money in until after my first meeting, but i had to put it in before i spoke to the client. So being very silly we both put our money in and the client never called, not knowing that we knew each other the company phoned us up, and told us both the same story that the client had had a car crash.So now we are both left with no money and they are still taking other peoples money please help!

I purchased car insurance from this company at the end of April, I gave direct debit details over the phone but was then informed that they only take direct debits for payment by installment.  so instead I made an initial deposit of approx £30.00,  and would send a cheque for the remainder of the balance.

When I received the documents confirming the details,  it turned out that there were many inaccuracies.  I tried to contact them,  but was simply put on hold throughout the day.   When I eventually managed to get in touch the following day I informed them that i wished to cancel.

I then returned the documents by post as required.

The following month,  my bank statement showed that they had withdrawn 105.98 from my bank account.  I tried to chase them up on this,  but was simply told no one could handle my call but someone would call later.  No one ever had the courtesy to do this in spite of me making at least 10 seperate phone calls over the month - every time it was the same,  left on call for periods over half an hour,  and when eventually someone answered, I was told "no one can deal with your call right now,  but someone will call you back later on today...".

Having failed to recoup my money direct from the company,  I asked my bank to claw back the cash under the direct debit guarantee in mid june.

On 24th June I recieved notification that they would cancel my car insurance if i did not make the payment to them.    This was not an issue to me as i was already insured with a different company frm 07/05/2009.

Last week (8th July) I received a demand for 104.10 with a threat of legal action to recover this money if i do not pay up within 14 days. As I have said,  the policy was in fact cancelled within a week of first taking it out.

I began to look into the company,  and have found that this appears to be a common experience for many of one calls dissatisfied customers - a large number of such reviews are available at this web address... http://www.77finance.co.uk/One_Call_Insurance_12124.html

I have decided to pay the money after taking legal advice,  though I am not prepared to leave it at that as I personally feel that I have been coerced into paying them money for no service at all! From reading other reviews on other sites, it appears that this is their way of generating income from people who have gone to them in good faith only to find that faith was misplaced.  Their delaying tactics are very effective,  which allows them to cynically abuse the debt recovery regulations.  

I know they have broken the law in terms of taking money from my account without authorisation,  and that I have fulfilled my obligations by cancelling the policy within the cooling off period.  I am not sure if the use of threat of legal action constitutes demanding money with menaces.

In terms of my own claims against the company,  I would like to charge them my contract rate (I am paid up to £50.00 per hour as an IT consultant )  for all my time that has been taken up dealing with them. Once again I do not know what my rights will be here.

I would be grateful for a legal opinion on this matter,  and also what other possible forms of legal redress i might be able to take.

Also, would a letter referring them to Arkell Vs Pressdram be an unwise thing to do?

Thanks

John

I purchased a shelf corporation from this company back in October as part of a program to help establish business credit.  TD Financial Products set up the shelf corporation but did nothing beyond that.  I paid $6900 for the shelf corporation,  $500 for a website and was billed $300 monthly for what I was told were fees to maintain webhosting,  a virtual office and fax services.  I later found out the monthly charges were a consulting fee.  TDFP says they will obtain for you an 80 paydex score and three trade references.  They say they will help you acquire K$200-K$250 in business credit,  of which they get 5%.  TDFP also says they will raise your personal credit score to 720.  The contract states that if they cannot obtain for you three trade references they will refund your money.  The last I spoke with Danny Garcia,  one of the two co-owners,  he said he had obtained for me two trade references and was working on a third.  That was the last I heard anything from them.  TDFP does not answer or return my phone calls or emails.  I am filing a complaint with the Better Business Bureau.  Beware of TD Financial Products and its business and personal credit consulting scams.  These include BusinessCreditCoaches.com,  BusinessConsultingCoaches.com,  AddPositiveCredit.com,  and Over720.com,  which advertises nationally on the radio!  DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THIS COMPANY!!!!

I ordered a camera from this site believing it to be a UK company because of its heading. However within 1 day I found out it was a US company trading as a UK company and I particularly wanted a UK warranty and no import duties to pay. I cancelled the order within 24 hours before it had even been accepted or processed. Despite this the company took the money from my credit card account. Since then I have had numerous email contact with the company to try and get them to refund my money - without any success, although they occasionally send an email saying they will refund it. This company is obviously trading illegally and using customers money to fund their business. They need to be banned from operating in the UK - so come on Trading Standards, get active! I have now placed the problem with my Credit Card company to sort out.

To whom it may Concern;

2009-07-11

sanction for it's behavior.

Purchased Greys Anatomy Season 4 on DVD from MovieBytes.co.uk.  When is arrived it was obvious that it had been recorded off TV.  Contacted Movies Bytes by email to inform that the DVD was fake.  They would offer a full refund upon receipt of the returned DVD, however Moviebytes have not issued any refund.  Nor can they confirm that they have received the DVD.  Due to the location of the company being in Thailand, it was difficult to ensure that the DVD was returned successfully.

Hello, on the 6th july 2009, i purchased something from saphie number one limited, which was supposed to be dvd burn, rip music ect ect. which was £29.94. The amount was taken from my bank account but not heard anything by email from saphie number one, which said it will take aprox 24 hours before i recieve anything, which is now 5 days gone and still nothing. I tried to send saphie an email, but came back to me saying... failed. please help... thanks

Sian.

I order the Acia 3x three months ago and have tried to cancel my order since April of 2009.  I have been unable to contact this company by emal by phone. They do not give a phone number on the packaging and when I try to find them by internet all I can find are websites with complaint blogs about this company.  I really need to cancel this continuous order.  I would really appritate it if someone could help me. 

Thank You.

Shea Zuke

I never signed up for this service but they are taking my money and I have cancelled this service already.

To whom it may concern:

I welcome this opportunity to address what has been a horrendous experience in connection with the unrestrained use of false and deceptive sales practices on the part of GRUPO PLAYA DEL SOL (PDSG). On January 20^th 2008, I purchased a timeshare at PDSG for $35900 USD, only after lengthy negotiations with PDSG Sales Representative Erick Hompe, and Verification Agent Javier Reyes, who each affirmed that the total purchase price would covered by the sale of my current Timeshares and additional bonus weeks.

At the time of purchase, I made it very clear that I was DEBT-FREE, only a few years from retirement and could not afford nearly $36000 USD in debt. However, I was assured by the PDSG sales representative that, Robert Jones; Director of Royal Vacations would arrange the sale of my timeshares from Rancho Banderas and Villas del Palmar, as well as the rental of 8 "Playa Del Sol Grand" weeks for a total of $12000 USD ($1500 each).

Before March 2008, I paid off the account balance in full by transferring the debt to my own credit card (When I figured out that I would pay an extra $16796 - or more than 66% in finance charges - for 84 equal monthly installments of $499.13 on a balance of $25130).

To make matters worse, PDSG has achieved this trough an insidious use of deceit, outright lies and other forms of dishonesty. In short I am seeking my complete refund. Since September 2008 I´ve spoken with Edgar Peniche, he was trying to help me with this matter. On October 22th 2008 I received a partial transfer in the amount of $25130.

I understood that PDSG was going to continue working on this matter in connection with issuing a refund balance in the amount of $11465 (This was the down payment I made the day of purchase). After time with no answers, I sent them a PROFECO´S complaint, when Playa Del Sol knew about it, they moved  out Edgar  and said wire transfer won´t be completed as discussed, since the Legal Department effectively takes me out of the case upon PROFECO´S complaint.

Since August 2008, nobody from Playa del Sol has ever responded to me, my e-mails, and my phone calls. I will not debate the specifics of my case in this public complaint, several points are being reviewed, even now it is difficult to realize how completely I was mislead by PDSG on practically all levels.

The PDSG has refused to my request of the full refund; their last offer is to refund $2500 USD on what I expected to be a payment of $11465 USD. The reason of their claim is that they were going to reimburse 100% (they were in fact, stalling me for months) but because I contacted PROFECO, Playa del Sol has to pay legal fees to protect their scam.

I advise to anyone who reads this letter, to take maximum precautions when traveling international the following:

• 1. Avoid as much as possible to go to Puerto Vallarta and mostly attend a Timeshare presentation.


• 2. Avoid going to Mexico since now I know that PROFECO cannot defend us, American citizens, of the deceitful sales practices that companies such as Playa del sol. This is, because of the "administrative nature" of this office.

I went online and was amazed at the volume of complaints against PDSG on so many websites, including requests to join class action suits. These claims alone, say a lot of this company.

If you have been victim of a timeshare fraud in Mexico and would like to join forces or are and expert on web design and would be interested in creating a discussion forum, please contact me immediately.

D Akhan.

IM ON A FIXED INCOME AND WHEN THESE SCAMS CHARGE IT TAKES FOOD FROM ME IM 66 YRS OLD AND THIS ISN'T THE FIRST TIME I HAVE BEEN HIT BUT NEVER KNEW WHAT TO DO..THIS MUST STOP!!!!I WANT A REFUND ASAP