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Latest Complaints/Claims
Found: 24504
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| ID | Company / Person | Claim Title | Incident Date | Added | Posts | Add comment | |||
| 29003 | GARRY URQUHART [ABERDEEN] Total claims:1 | WANT 3RD PART TO CLAIM FAULT » | 17/01/20133 | 05/04/2013 | 0 | ||||
I'm wondering what I believe many people must wonder, why are most insurance groups only interested in taking money off of you but when it comes to helping you they are a complete waste of time?! Basically i'm complaining about DIRECT LINE car insurance. The car in question is my fathers car and I am a named driver on his policy. The car was bought 5 years ago now and there has been no claims made on this policy. On the 17th of January this year the road conditions in Aberdeen where I work had around 1 inch of snow on them topped off with a layer of ice on them. On the day in question I had my fathers car to my work and around 12pm I went out to pick up something for my lunch from a nearby shop and proceeded to take what I bought back to my work to eat it. On my way back to my work place a women driver came down the road I was on far too quickly for the road conditions resulting in causing an accident between myself and the car she was "driving". In the area where I work there are parked cars on both sides of the street, not illegally parked I might add. I was driving through the middle of the parked cars at both sides of me nearing the end of them and and out of nowhere a car appeared. What should have been done here is the other driver should have gave way to me behind one of the parked cars until I had passed through except she did not. She did not see me nor did she even slow down to make sure there was no on coming traffic from the opposite direction. She just drove straight towards me then in the split second that this happened, she swerved to the opposite side of the road behind a parked car. This resulted in the left hand side of her car (the back left hand passenger door) damaging the front left hand side of my fathers car. Now, getting to the point in hand: this incident happened on 17/01/13 and today's date is 17/03/13 and this matter between my insurance Direct Line and the 3rd party insurance Swinton in still not resolved. Direct line took 5 weeks to finally have my car asset and booked into a garage for repairs. When I first made contact with Direct Line on 17/01/13 to report this they told me that my fathers policy did not cover me for the use of a curtsy car but as it sounds like it is the 3rd party's fault that my father would be able to get a curtsy from the other drivers insurance....this did not happen! Myself and my father both work in Aberdeen but stay in Peterhead so drive to work each day which is a 76 mile drive both ways. Luckily for us the car was able to drive for the 5 weeks but the head light was caved in and the left indicator did not work. There was also body damage to the bonnet, left wing and bumper. In the 9 days the car was getting repaired we had to pay for bus tickets into Aberdeen from Peterhead then taxi fares from the bus station to my work and my fathers work which is in the opposite direction. We were led to believe we would be able to claim this back as well. My father then had to pay £250 excess to get the car out of the garage after the repairs as Direct Line had still not been able to get Swinton to except liability regardless of the numerous phone calls he had made to Direct Line. I made a call to Direct Line also as my patents was running dry and the guy on the other end of the phone asked me if there were any double lines where the accident happened? YELLOW LINES!!! 6 weeks later, numerous phone calls, diagrams drawn out and posted to them, emails sent (that got no response) and they are asking about YELLOW LINES!. No there were no cars illegally parked. the other driver was in a hurry to get somewhere and was driving to fast for the road conditions and was not paying attention, pain and simple. 2 months have now gone by and each time my father makes a call to Direct Line they just fob him off. He told a Direct Line employee on the phone that he will not be renewing his policy but the guy seemed as if he was sitting there shrugging his shoulders not caring. If we asked them for their name they would refuse to give it. We have lost out on hundreds of pounds and our so called insurers have given us no help whatsoever. Our hands are tied and don't know what to do. The last time I spoke with Direct Line was about 3 weeks ago and they gave me some spiel about waiting for a report and it would take a couple of weeks. We still haven't heard back from them. One of the problems in dealing with Direct line is they won't give you an individual person to deal with your case so every time you phone them up you are starting from square 1 again and again so this results in getting nowhere with them. They are such a big company and I am appalled at the way they treat their customers. I have spoken with other people that have Direct Line as their insurers and I have not heard a good report about them. I WROTE THE ABOVE 6 WEEKS AGO. Swinton are still disputing this today (05/04/2013)when it was clearly the 3rd party at fault for driving to fast in the snow and not paying attention to on coming traffic (ME. Direct Line are as bad. Still today when they are phoned they still pass the book so to speak and say the same thing that they are still waiting to hear back from the other insurance as they are still not excepting liability. this is 2 weeks short of 3 month and i am still at square 1! I've took photos of the scene, drew diagrams of the incident, wrote about the incident in words and sent all this to Direct Line and they are still acting like a waste of time. When you speak to them on the phone it is like speaking with someone that has only been on the job for a week because they act like the don't know what they are doing. The people you speak with on the phone from Direct Line wont even give you their name if you ask them for it. Regards, Garry Urquhart. tel:07522230592 email:garry080577@hotmail.co.uk | |||||||||
| 29002 | akm management Total claims:1 | debited money without consent » | 4/4/13 | 05/04/2013 | 0 | ||||
| Been charged without getting a loan | |||||||||
| 29001 | g urquhart [AK Management UK Ltd] Total claims:1 | ref:urquhart. return of funds » | 19/09/2012 | 05/04/2013 | 0 | ||||
| The following email below was sent to AK Management (a-ksolutions.co.uk & money essentials) in reference to me browsing the web for a £100 payday loan and got passed by a 3rd party to AK Management whom I believe are personal loan finders. My point being was why would I pay £79 for a one off £100 payday loan. All I wanted was for them to return my £79 that they withdrew from my bank account on my payday. Below is the email I sent to them but got nowhere with them. I also sent a letter to cancel this but that was a waste of time. My advise is stay away from 3rd party loan companies and loan finders, especially those that constantly phone your house phone then mobile phone because they want to charge you a fee for finding you a loan. Even if they don;t find you a loan look out because there is a huge chance they will withdraw money from you once you have you pay in your bank account. eg AK Managment Dear Sir/Madam, At the beginning of September 2012, I received a telephone call from yourselves AK Management UK Ltd, asking if i was interested in a £500 loan. I told your representative that I had been online and it was only a pay day loan I was interested in, and not a long term loan from the likes of money essentials etc. I, in no way made any agreement with AK Management UK Ltd to become a member. The representative of whom I spoke with on the phone, acknowledged this and understood. I therefore expected no further action to come of this, however I had a payment of £79.00 taken from my account on Wednesday 19th September 2012. No agreement was ever made for me to join money essentials or for this monies to come out of my account. I therefore requested a full refund of this monies and cancellation of any subscription in which my name is part of, whether from yourselves or any third parties that you may deal with. As I did not give authorisation for this money to come out of my account, I therefore believe that fraudulent activity is happening within my bank account. Therefore I wish for any information to be cancelled and for funds to be debited back into my account quickly and efficiently. | |||||||||
| 29000 | https://deadseakit.com/ Total claims:1 | need putting in jail » | 2/4/2013 | 05/04/2013 | 0 | ||||
| monies taken frauduently | |||||||||
| 28999 | en-gb.facebook.com/collagenta Total claims:1 | criminals » | 2/4/2013 | 05/04/2013 | 0 | ||||
| took monies from my account later | |||||||||
| 28998 | https://collagenta.com/ Total claims:1 | fraud bank account not safe with these scammers » | 2/4/2013 | 04/04/2013 | 0 | ||||
| taken unauthorised monies from my account later scam | |||||||||
| 28997 | Book-your-driving-test -online.co.uk [Birmingham] Total claims:3 | Emma Parkes » | 28/03/2013 | 04/04/2013 | 0 | ||||
| Book my driving on the 28/03/13 as I failed my first test on 28/03/13 and need a cancellation as my theory runs out on 18/04/13 and so this website came up being first one on google and having links with dsa and I paid and received an email saying conformation of payment and I will receive an email 2 weeks later which was weird as my first test I booked gave me my date straight away and so I've tired to contact them by phone which goes to a fax tone in the evening and during the day it just rings and I've emailed them 4 times a day for the last 7 days and no response and now I see its actually a scam website I'm so angry and upset that this has happened | |||||||||
| 28996 | smilefinance Total claims:11 | unauthorised transaction from my account of £26.34 » | 28.03.2013 | 04/04/2013 | 0 | ||||
| Hi was browsing through loans and went onto my online bank statement a few days later to find a transaction from smile finance.co.uk for the amount of £26.34, a company which I have never heard of before and I did not authorise for this transaction to happen at all. I have tried contacting them several times but with no reply, this should not be allowed to happen as I am a mother of three and they took the last of my funds out of my bank account which I need for school uniform purcahses. Please can someone help. Thanks, Emma | |||||||||
| 28995 | MYLOAN08442880444 [Macclesfield] Total claims:2 | 69,99 take out of my acount MY LOANS » | 03/04/2013 | 04/04/2013 | 1 | ||||
| I did not sign any contracts onlly been interested in for loan and This company took from my account 69.99 pounds without Confirmation. what I can do?? please help..I need this money back!! Jurijs Matjusenoks | |||||||||
| 28994 | loanstermoney Total claims:1 | cash debit » | 4/04/2013 | 04/04/2013 | 0 | ||||
| Had a call from loanstermoney saying they had accepted my loan for 1500.asked if they was a broker because I wasn't paying any money upfront.said they wasn't,they said they were loan company.they asked for my details including card number,which I foolishly gave them,as they said they would debit 39.99 once papers were signed any loan in bank.anyway they took money straight away and when I tried ringing number it didn't exist.needless to say I feel an idiot for falling for this scam. | |||||||||
| 28993 | Miles Grady [Timperley] Total claims:17 | Miles Grady PRISON & Fraud! » | 2005 - 2013 | 04/04/2013 | 0 | ||||
| My name is Ian Griffin, and the story of the REAL Miles Grady !!! Miles Grady sold Harrington Brooks/All clear finance (Formally Griffin Finance) which was my company that I founded and employed him as a Director for 15,000,000 pounds while I was ill and unable to keep an eye on him. Telling me the company was not performing and certainly not telling me anything about the pending sale of my own company for 15,000,000 + pounds. I ended up with 1,350,000 while Miles Grady took the rest. Miles Grady is now facing PRISON for fraud and deception. I am also awaiting a trial date for damages and my majority share value stake in my own company that I founded and built from scratch. See below: Clearwater advises RJD Partners on Harrington Brooks management buyout Clearwater Corporate Finance has advised mid-market private equity house RJD Partners on its management buyout of Manchester-based debt solutions provider Harrington Brooks. The acquisition of Harrington Brooks, which is one of the UK�s leading debt solutions providers, delivers an exit for Inflexion Private Equity, which supported the company�s £15m management buyout in March 2005. RJD Partners has taken a majority equity stake in Harrington Brooks in a deal that helps to support the continued growth of the company. Harrington Brooks employs 380 staff out of its Sale head office and advises over 28,000 people on the repayment of credit by debt management plans and handles Individual Voluntary Arrangements (IVA) for c. 7,000 clients. The company recorded a turnover in excess of £29m for the financial year ending March 2012. | |||||||||
| 28991 | Vance Miller [Oldham Manchester] Total claims:2 | faulty kitchen » | 20/03/13 | 04/04/2013 | 0 | ||||
| I am disgusted i have received my kitchen but it is not fit for purpose the skins are coming away from the doors work top does not fit, hob cannot be fitted safely as fitments are missing i have phoned for hours being put in a queue not been answered ph been hung up , my husband drove down to the unit empty i am so sick i need this kitchen to move into my home as there had been a fire . disgraceful behaviour | |||||||||
| 28989 | www.collagenta.com/ Total claims:2 | lets get them shut down » | 2/4/2013 | 04/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28988 | www.deadseakit.com/ Total claims:1 | fraudsters » | 2/4/2013 | 04/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later �£197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me �£15.20 to send the parcel all the way to Israel. | |||||||||
| 28987 | DS Marketing Ltd [collagenta.com/collagentalux.com] Total claims:1 | company been investigated by Advertising Standards Agency taking monies fraudulently » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28986 | collagenta.e-deal1.com Total claims:1 | scam to take money later » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28985 | Deadseakit.com Total claims:3 | money taken unauthorised » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28984 | www.collagenta.com/ Total claims:2 | unauthorised monies being taken from my account » | 2/4/2013 | 03/04/2013 | 0 | ||||
I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28981 | actloans.co.uk Total claims:9 | debit of bank account sum of £69.95 » | 02032013 | 03/04/2013 | 0 | ||||
| i looked on line at several companies for a consolidation loan of £2000 i was directed from one site to another. i declined all offers as either interest rate was too large or they wanted upfront fees. i would only pay a fee once a reasonable loan was sourced as this was not forthcoming i gave up only to find ACT LOANS had debited my account to the tune of £69.95 i have never heard of the firm I WANT MY MONEY REFUNDED ASAP as i have bills to pay | |||||||||
| 28977 | green leaf fin Total claims:10 | Charged for service that i havnt had » | 26/03/2013 | 03/04/2013 | 0 | ||||
| I look at my bank and i was charged £49.99 from green leaf finance for a service that i haven't used and never even been on the site. | |||||||||
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