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Latest Complaints/Claims
Found: 24512
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| ID | Company / Person | Claim Title | Incident Date | Added | Posts | Add comment | |||
| 28989 | www.collagenta.com/ Total claims:2 | lets get them shut down » | 2/4/2013 | 04/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28988 | www.deadseakit.com/ Total claims:1 | fraudsters » | 2/4/2013 | 04/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later �£197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me �£15.20 to send the parcel all the way to Israel. | |||||||||
| 28987 | DS Marketing Ltd [collagenta.com/collagentalux.com] Total claims:1 | company been investigated by Advertising Standards Agency taking monies fraudulently » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28986 | collagenta.e-deal1.com Total claims:1 | scam to take money later » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28985 | Deadseakit.com Total claims:3 | money taken unauthorised » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28984 | www.collagenta.com/ Total claims:2 | unauthorised monies being taken from my account » | 2/4/2013 | 03/04/2013 | 0 | ||||
I ordered what I thought, and was advertised as sample of creams. Only pay for postage and packing. 14 days later £197.00 is being requested from my bank account by the company. Also, they autofilled my account, which I had to open for the sample to be sent, for repeat monthly shipment without my knowledge. They are saying that I should have informed them within 14 days that I was returning the product and I wouldnt have to pay even if the product has been used. Even so on their terms and conditions which I looked at later, but is very unclear when ordering the sample it does say that if not completely satisfied I can return the product within 30 days and get a full refund. I have sent the items back today, but have received an email from someone called Tessy who tells me that because it is now past 14 days even though I have returned the items with only fingertip application, hardly used, I cannot have refund as I have used the product! Isnt that what a sample is all about, to try! It has brought me out in a rash and I have asked the company what is exactly in the product. She tells me that my 14 days expired on 22nd March, unyet the requested payment has been sent 29th March. This company seems to be very unscrupulous indeed. I have informed my bank to try and get the request stopped and they have made a note to stop any future requests from this company. I paid by debit card when ordering the sample and they have kept bank details on file to go into my bank account later for extra monies. I was misled and didnt authorise any other payments. At least stick to the rules and give me refund when returning the goods within 30 days if I am not completely satisfied as said in their terms and conditions. Also when I logged into my account with them the address for returns given is Israel, but on going to another page with the same company the returns address is given as Warwickshire. It has cost me £15.20 to send the parcel all the way to Israel. | |||||||||
| 28981 | actloans.co.uk Total claims:9 | debit of bank account sum of £69.95 » | 02032013 | 03/04/2013 | 0 | ||||
| i looked on line at several companies for a consolidation loan of £2000 i was directed from one site to another. i declined all offers as either interest rate was too large or they wanted upfront fees. i would only pay a fee once a reasonable loan was sourced as this was not forthcoming i gave up only to find ACT LOANS had debited my account to the tune of £69.95 i have never heard of the firm I WANT MY MONEY REFUNDED ASAP as i have bills to pay | |||||||||
| 28977 | green leaf fin Total claims:10 | Charged for service that i havnt had » | 26/03/2013 | 03/04/2013 | 0 | ||||
| I look at my bank and i was charged £49.99 from green leaf finance for a service that i haven't used and never even been on the site. | |||||||||
| 28976 | mr a.p millership [London] Total claims:1 | mrs dee peppiatt » | 4/3/2013 | 03/04/2013 | 0 | ||||
| i was told i was going to get a 2000 pound laon but did not get it i have phone them all i get is when i get them to pick the phone up we are uk laons i have give them my name and he put the phone down on me so would someone help | |||||||||
| 28975 | smilesfinance Total claims:9 | unauthorised money taken » | 2nd april 2013 | 03/04/2013 | 0 | ||||
| enguired about a loan and have had 26.34 taken out of my account!!!! | |||||||||
| 28974 | Loans Plus More Ltd. Total claims:8 | £69.00 REFUND!!! » | 02/04/2013 | 03/04/2013 | 0 | ||||
| I an really annoyed to find you have charged me £69.00 for services I inquired about! I did not receive and services or neither have I spoke to anyone regarding this service. I want a full refund ASAP. If I do not get my money back I will be taking this further!! Miss L Johnson | |||||||||
| 28973 | Green Leaf Finance Ltd [ Green Leaf Finance Ltd] Total claims:117 | Green leaf » | 2/4/2013 | 03/04/2013 | 0 | ||||
| I checked my account today and noticed £49.99 had been debited to this company bank says I have to contact them but no reply to emails or phone calls | |||||||||
| 28972 | Myloan08442880441 [Macclesfield] Total claims:4 | MYLOAN08442880441 » | 02/04/2013 | 03/04/2013 | 1 | ||||
| I was inquiring for a loan and I spoke to a man at your offices. He discussed 2 loan options with me to which was not relevant to me and I didn’t take out. You have charged me £68.99 out of my bank on 2nd April 2013. To which I am very annoyed about. I have just spoken with your office again for this to be paid back to me in full. I do not require your services and I will appreciate if this is paid back in to my account ASAP, as you obviously have my details to do so. If I do not get my money back I will take this further! Miss L Johnson | |||||||||
| 28971 | Captial finance one [Wood ford green] Total claims:1 | money being taken from bank » | 3/04/2013 | 03/04/2013 | 0 | ||||
| Hello I ant happy I have had 200 pound over the last 5 days taken from my account 43.68 each time that money was my rent now I could be homeless I want the money refunded or I will be taking this further thanks | |||||||||
| 28970 | Comany Total claims:1 | Unauthorised funds withdrawal » | 03/04/13 | 03/04/2013 | 0 | ||||
| I noticed that this compant Smilefinance had withdrawn funds from my debit card without my authorisation or even without me ever contacting them. They have no teleplhone number only an on line form. I used this without any response. THIS IS WRONG!!!!!! What can I do! Graham Bowers | |||||||||
| 28969 | Western Union [London] Total claims:6 | Fraud » | 20/08/1012 | 03/04/2013 | 0 | ||||
| I was looking for a house to rent last year so i put an ad on my gumtree page, after a couple of weeks i was contacted by someone offering a house to rent in the area i was looking for, it was a 3 bedroom house for me and my partner and 4 year old son and my twins were due 2 months later. the gent e mailed me numerous times and showed me pics of the house as he lived abroad. i spoke to him on may occasions and then one day he said for me to view the house i needed to show i could afford the rent and advance deposit to his solicitor so he would come to UK to let me view. he asked me to deposit £1500 into a western union account and make it out for the recipient to be my partner so i was not giving him any money. i checked out western union and found it was meant to be highly secure and once i deposited the money the onlt person who could collect it was my partner as you needed lots of proof of address and photo and i.d. all the solicitor wanted to see was the receipt so it would not be a waste of a trip for him. I got suspicious when a couple of days later he said i needed another £800 to be put in there, i said no and sent my partner to a western union outlet to collect our money and were told it had been collected in London a day after i deposited the cash, i am happy i never deposited any more and have since found that when someone sees your receipt that if they know western union employees the id can be bypassed and the cash will be handed to everyone. the police were not interested and i did find the store it was collected fromand according to the police there was no security cameras in this shop. When carrying this sort of money and being a wetern union outlet there should be cameras to stop this happening. i have tried all i can and now need some help as this shop must be involved in the thieves. this was all the money i had and it has had a huge impact on my life having it stolen from myself, pleaser can someone help me. I still have all the emails from this person and it all seemed legit. after they realised they were getting no more money from me they then tried it again in a different name but gave me same phone numbers. these scammers are amaking a fortune and i work hard to make my money and the fraud squad from metropolitan police just send out a standard issue email pretty much telling me the money is lost. western union also do not want to know and i have no place else to go with this | |||||||||
| 28968 | Loan Option.uk Total claims:2 | money taken for my bank » | 14/022013 | 03/04/2013 | 0 | ||||
| YET AGAIN LOOKING FOR A LOAN SAME TIME AS MY OTHER CLAIM ONLY TO FIND THIS COMPANY HAD TAKEN MONEY FROM MY BANK WROTE THEM A LETTER THAT WAS THREE WEEKS AGO WITH NO REPLY ASKING FOR A REFUND AS NO LOAN TAKEN OUT. PAMELA WARREN | |||||||||
| 28967 | HGV Express Ltd [West London] Total claims:6 | bad service, rude phone operators » | ongoing | 03/04/2013 | 0 | ||||
| On the 12th December after a lot of thinking and looking around i decided to do my class c with hgv express, they called me a lot after my first enquiry and seemed like they were there to help but as soon as i paid them they did not contact me to check my progress as they said they would. Each time i call them i find them very rude and unhelpful, after doing my medical in february i called to book my theory test and they said the closest date availablt to do my theory and hazard perception was the 2nd May, i told them this was awful as i thought i paid for a service to get things done quicker?? i then proceeded to call the theory booking centre and they ahd lots of available dates of which i booked and passed my theory on the 28th March.. I called them after passing and said i wanted to book a date for the practical and as it was coming up to bank holiday i was told that they would contact me on the 2nd Ppril with a date and they didnt, so i called today (3rd April) and they tell me that the person dealing with it is not working!! and they will call me back which never happens. i did not know until recently looking at reviews and stuff that they are just a broker which they failed to tell me. also i have been told, and read that when you do your practical it is usually 2 people there and it is meant to be 1 on 1 training, i feel i could have boked all this direct with a company much quicker and that as soon as they got my money they dont want to know. also i called the recruitment line last week as i could not get hold of customer services and when he answered the phone he sai HGV express good afternoon to which i asked why customer services were not answering and his instant reply was 'look mate i told you 10 mins ago that they are closed for trainig today' to which i replied that i had not even called them 10 mins before and the call operator sais 'oh i thought you were someone else' i complained to a line manager called John who did not seem ver yinterested that i had been spoken to like an idiot and even if i had called before i am a client and dont expect to be spoken to in this manner. i feel i should be compensated for my troubles. i will NOT be recommending this company to anyone and wish i never booked with them in the first place | |||||||||
| 28966 | Green Leaf Finance Ltd [ Green Leaf Finance Ltd] Total claims:117 | moneytakenoutofmybanktwice » | 04/12/2012 14/02/2013 | 03/04/2013 | 1 | ||||
| I WAS LOOKING FOR A LOAN ONLINE BUT DID NOT TAKE ONE OUT ONLY TO FIND THIS COMPANY HAD TAKEN TWO LOTS OF MONEY OUT OF MY BANK I HAVE WROTE TO THEM AS TO NOW NO REPLY ASKING FOR REFUND THIS WAS ABOUT THREE WEEKS AGO. Pamela Warren | |||||||||
| 28965 | Infosecure Consulting Pvt. Ltd [Noida] Total claims:2 | NON DELIVERY OF PRODUCT » | 24-03-2013 | 03/04/2013 | 0 | ||||
Sir, I made an online purchase through TIMTARA website for NIKON COOL PIX 16 MP DIGITAL CAMERA, order ID: #10412552 on march ,24 of 2013 for INR 8,622/-. I would like to inform u that the same has not been delivered to me and i have not received any update of the shipment,their online tracking system says"Awaiting Shipment" since the date of purchase. I have tried continuously to contact on their given phone no. but no one is picking up the phone,since the day i made order. Finally i have search on google and found very disappointing reviews.Now i am afraid about my money.I am looking to cancel my order.They should at least pick up the phone calls of their customers, its very sad that we have no way to contact them back after placing the order. I had send mail regarding this issue on their given mail ids but there is no response.Also i came to know that the director of the that company(Infosecure consulting pvt ltd) has been arrested by the police on 31.3.2013.I had complaint about this to the consumer court on telephone they told me to approach the police.This company's office is situated at noida and its also closed from many days. I lives in pondicherry and i am not geeting what to do, should i file a FIR against them at pondicherry or not. Kindly get resolve issue, either that company deliver to me the product or refund my money. RGARDS: Achin Garg ph no. 7845245612 Address: 21 M Swami natha naicker street Ariyankuppkam, Pondicherry-605007 | |||||||||
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