Comments

Claim title: John Lewis TV and Video

[10/06/2010] Bob Pearson: From an ex TV Engineer.Don't trust in a John Lewis 5 yr warranty

I brought a 42inch LCD from John Lewis thinking their warranty would be far better than everyone else. How wrong I was - Any fault you have they will use one of the many 3rd party maintenance companies that every low grade warranty company uses. They will pick up your TV take it to a workshop try and work out what is wrong, they will have no parts and will have to order them in if they get the right part first time you might get you TV back in 3 weeks, if it takes 2 tries then you will wait 6 weeks without any loan TV. My advice would be to check with manufacturers who have their shops on the high st (Sony, Panasonic) as i am sure they use their own engineers who will be better trained and who will have access to all the parts