Comments

Claim title: charge to credit card without auth.

[15/10/2009] sue: I also had been charged twice for products relating to the acaiberry pill, this company have several different names they go under, i cancelled my credit card and got a new one so they couldnt take any more money out.. i know how you feel i sent for a trial of acai berry for just postage and handling then received another bottle 2 months later and they took 2 x $142.00 from my credit card. my advice to you is that you cancell your credit card as they will keep on taking money out but under different company names mine were global wellbeing and goodlife but apparently they also go under at least another 6 names...good luck..

[17/10/2009] the wanker from Canada: Looks like these jolly old lady boys from England gave me the old Acai Berry Wallet Cleanse too.

If you recently signed up for an Acai Berry Cleanse program and apparently didn't read the small fraud print, you will get a recurring montly bill that will surely make you lose weight as you won't be able to afford groceries afterwards, let alone walk.

Call 1-888-325-8623 to cancel and get a confirmation number.

I'm offering a free 40 oz bottle of Canadian Club to anyone who finds out who the president is and takes pictures of him getting reemed with his products, preferrably against his will. He's British, so the chances of him not liking it are slim though. Let's have a good old fashioned Acai Tea Party.

Thanks Visa for using your multinational powers of electronic currency, and enforcing great online business practices. You guys are the best. Yes that's sarcasm.

Claim title: Fraud

[16/10/2009] the wanker from Canada: Looks like these jolly old lady boys from England gave me the old Acai Berry Wallet Cleanse too.


If you recently signed up for an Acai Berry Cleanse program and apparently didn't read the small fraud print, you will get a recurring montly bill that will surely make you lose weight as you won't be able to afford groceries afterwards, let alone walk.


Call 1-888-325-8623 to cancel and get a confirmation number.


I'm offering a free 40 oz bottle of Canadian Club to anyone who finds out who the president is and takes pictures of him getting reemed with his products, preferrably against his will. He's British, so the chances of him not liking it are slim though. Let's have a good old fashioned Acai Tea Party.


Thanks Visa for using your multinational powers of electronic currency, and enforcing great online business practices. You guys are the best. Yes that's sarcasm.

Claim title: funds removed from account and no products delivered

[11/11/2009] Jennifer Fisher: Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Claim title: Fraud/ takign money without authorisation

[28/10/2009] Alan: to The persons who have been stitched up by Global Wellbeing which happened to me this month when I accepted a free sample of Life Cleanse and agreed to pay £3.95 postage, but actually was charged at £4.37, then this week they charged me £74.92 for a monthly supply i did not knowingly agree to and they did not supply it anyway, All I can say is this:

On my delivery note I got which was from Trading Planet Ltd Labs in Bristol whose head office is in Co Durham BH2 1QH, 56 Thorton Close, Pelton, was a phone number 0808 238 9830, Angela Clarke, who told me that Global Wellbeing owns Trading Planet and she will give you a cancellation number of the contract you agreed to when you clicked send me a free sample, and then you gave them your credit card details, once you have the cancellation number tell your credit card provider and they will stop payments to them, they cannot howver agree that this cannot happen again even if you ask for a new card or cancel your card, anything you agreed to prior to a new card or cancelled card will still be charged to you and keep following on with penalties if you do not pay, I suggest you all ask Trading Standards for help as I will be doing.

This is a scam and cannot be legal, you all should seek help from trading standards to get rid of this, even if you have to talk to the police re fraud investigations re internet scams, technically its not a scam but I am sure you all did not realise like me that by agreeing to the sanple you were agreeing for a monthly supply and payment which is only cancellable with the provider, and even if you agree cancellation on the phone that does not mean that it actually will stop.

be very carefull and see if what i suggest helps.

Good luck

I will not just leave this like this, i intend to find them and do something about it and I will not settle untill this is sorted out.

If enough persons talk to trading standards or even the TV programme crime watch or similar they may actually be stopped, i myself am not sure who else to contact just yet.

[30/10/2009] R Knight: thanks for your help with contact info as I wasn't getting anywhere they have taken 2 payments despite me cancelling within 14 days of trial. I WILL TRY AGAIN TOMORROW.

[18/11/2009] Georgie: Same happened to me and I am a single mum with 4 children..... I am so angry and I have reported the problem to my bank as a fraud but now looking at all the complaints I am not sure to get my money back. I have blocked my card!!!

Claim title: Richiesta aiuto

[06/11/2009] Marcella : MI sono trovata nella tua identica situazione e mi sono stati prelevati nell'ultimo estratto conto € 83.60. Non ho mai potuto contattare nessuno per mostrare la mia insoddisfazione per i prodotti e congeuentemente la mia disdetta.E così mi ritrovo con più di 80 euro in meno nel mio conto! Purtroppo non bisogna fidarsi mai, mai, mai.

[07/11/2009] arianna crisante: A me hanno rubato 80 euro ed erano gli unici che avevo vorrei stozzarli tutti!

Claim title: FRAUD

[05/11/2009] ryan: this wellbeing has been taking my money too without me looking at my statements
i want all my monies back the bastards they took over 500GBP from my account. Please let me know where these bastards are!!! Well pissed off customer

Claim title: Robbed!!

[25/11/2009] jean: Think they are connected to a company called Trading Planet their phone number is UK 0203 139 9104, UK Toll Free 08082389830, try them

Claim title: funds taken from Visa Card

[25/11/2009] jean: contact them on UK Toll Free 08082389830 or +44 203 139 9104 or for USA 888 59 12190, or USA/Canada Toll Free 888.338 9943

Claim title: Fraud trading

[19/01/2010] Angela Parmely: Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Claim title: supplement RIP-OFF!

[30/12/2009] Nisli: I was also a fool and orderd the "free" offer colon cleans and acai berry.
Soon after I resieved the packages I tried to cancel the order and worte 5 e-mails but never got an answer.
Yesterday I recieved two more packages and you can blieve me I was soooo angry. So I tried to refind the e-mail but since my last effort they changed the website and (suprise) the e-mail adress. I wasn't very suprised when the new e-mail wasn't right.
So I made the whole morning some research and find this phone numer +44 203139 9027. So I called this customer service and after giving them my customber Number which I found on the delivery sheet the guy found my dates on the computer. I was so relieved.
I said I'd like to cancel further orders an he gave me two canellation Numbers. I really hoping now the whole story's over.

So my advice to you: call immediately this number