Company: Harrington Brooks
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Claim title: Harrington Brooks - Ruined my life
[21/07/2012] Tom Spamer: Thank you for dsharing this , hopefully you have saved me suffering the same fate
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Claim title: All Clear Finance HELP!
[07/02/2012] shane griffiths: i have just started dealing with harrington brooks as they have bought my contract from the money group who transferred my account without my knowledge so the money group is another company to steer well clear of you can complain to the financial ombudsman uk call 08000234567 as far as i can see both harrington brooks and the money group are taking money under false pretenses and are breaking the law they promise lots of things and deliver nothing so get on the phone and complain as i will when i get up today if we all do it and do not stop even our useless lot in power will have to do something
[21/03/2012] Rebecca Viveash: Harrington Brooks are a joke of a company. My details, same as Shane's were passed to Harrington Brooks via The Money Group despite The Money Group supposedly dealing with a claim for myself and my partner.
This is a copy of an unanswered letter sent to The Money Group back in Jan 12 stating I want my money back and to stop 'working on my behalf' etc. But as yet I've had no response. I will therefore be forwarding my complaint on to the Financial Ombudsman and hope they will resolve my problem in a satisfactory manner.
January 21, 2012
In regards to: DMP/TMG_******
The Money Group
To Whom It May Concern:
I refer to the enclosed communications and specifically our intent to end any agreement in place between Miss Rebecca Viveash & Mr. x and The Money Group and any other company working on their behalf.
We are most dissatisfied with the way our file has been dealt with. On a number of occasions our questions went unanswered and we were required to chase our Account Handlers a number of times with most of our questions still not answered.
More recently there has been this absolute joke of a company attempting to make contact with Miss Viveash and her only, going by the name of Harrington Brooks.
‘We’re part of Money Group’ they tell her. ‘How come I’ve never heard of you before?’ she asks. She was advised then that she should have received some paperwork from The Money Group advising her of the change of contracts and Harrington Brooks were now administrating Miss Viveash’s file. This information was given to Miss Viveash over the telephone without confirmation of who the operator was talking to, as on a number of occasions including this telephone conversation Miss Viveash has refused to confirm her identify on the telephone;
1, Because she has no prior knowledge of who Harrington Brooks are and given the situation and it revolving around Miss Viveash and Mr. x financial information she refused on all occasions that she was contacted to confirm her identity.
This in itself has caused no end of aggravated telephone calls where she is called from an unknown mobile number, when she answers the call and asked if the caller can speak with Miss Viveash she asks the caller to confirm their identity. The first few occasions this happened it was female operators, who she have found during this experience to be the more aggressive of your Call Centre Operators and the tone of which the conversation went was not a peaceful exchange of words I can assure you. Following this the majority of calls have been far more irritating than aggressive toward her. The more irritating of the calls being a number of hang up calls where Miss Viveash is left asking ‘Hello?’ a number of times and she can hear what would seem to be ‘call centre ambience’ of chitter chatter of colleagues on other telephone calls, followed by the line going dead. Text’s followed from Miss Viveash to the number which had just called stating that if further contact is made said company (Harrington Brooks) would be reported to the Police.
2, Because as you can see from enclosed email dated 22nd December 2011 Account Handler Samantha Wait indicated to Miss Viveash that she did not know who Harrington Brooks were and did not know why they had been contacting her.
This Miss Viveash took to not be a good sign and it appeared a rather dodgy company had ‘somehow’ got hold of Miss Viveash’s details including full name, address and apparently bank account details as indicated by the enclosed Direct Debit Guarantee eventually received from The Money Group (working with Harrington Brooks).
At no point has there been any mention of Mr. x from Harrington Brooks in regard to them taking over our account from The Money Group thus exacerbating the feeling on unsurity toward Harrington Brooks and why they were contacting Miss Viveash.
With the enclosed email to Miss Viveash dated 29th December 2011; as there was no real reference of a confirmed ‘take over’ as it would be of Harrington Brooks inheriting Mr. x and Miss Viveash’s file from The Money Group, not including an email with a return address entitled TheMoneyGroup@Harringbrooks.co.uk, said communication was put to one side and to the bank of the mind while Miss Viveash and Mr. x eagerly awaited information from their Account Handler’s at The Money Group as to who the devil were Harrington Brooks and why on earth where they claiming to be administering our file on behalf of The Money Group?!
On the 13th January 2012 Miss Viveash followed up yet another of her unanswered emails to both Account Handlers asking if either had any further information for Miss Viveash.
It was only at this stage did Miss Wait confirm via email that yes, Harrington Brooks WERE now administering Mr. x and Miss Viveash’s file.
It was then the reply was sent to both Miss Samantha Wait and Mr. Paul Anstey stating that this was not acceptable and her intent to close all further communication and working relationship with The Money Group and her intent to contact all Miss Viveash’s and Mr. x creditors herself and advise them to NO LONGER DEAL WITH THE MONEY GROUP OR ANY OTHER COMPANY CLAIMING TO BE WORKING ON THEIR BEHALF.
I enclose said letter’s which have all been sent to Mr. x and Miss Viveash’s creditors.
Further more we request that all money paid to The Money Group including ‘set up costs’ since the beginning of our agreement is returned to us within one calendar month of the date of this letter to the bank account of which the details you hold for Miss Viveash.
We feel that The Money Group have grossly mislead Miss Viveash and Mr. x in their intent to ‘freeze all interest on your repayments while you work with The Money Group as part of a Debt Management Plan’ due to the hideous costs that are now being requested in payment to Harrington Brooks and not The Money Group over the coming 91.57 months. A total which almost amounts to the total sum of Mr. x and Miss Viveash’s total unsecured debt amount of £4,120.87. The £3,205.12 that is now being requested by Harrington Brooks as a ‘Total Fees to us during term of Arrangement (£)’ could quite easily go toward paying off Mr. x and Miss Viveash’s creditors in a much short time scale than the current given payment period of 91.57 months that is currently on offer to Miss Viveash. For a total debt of little more than £4,000 we will end up paying £7,325.99, which we are sure you will understand is a lot of money to us while Mr. x is currently a Full Time Student.
To add insult to injury the above given sums were not the agreed sums that Miss Viveash and Mr. x had previously agreed to with Mr. Anstey. It was in one of the ‘dodgy looking’ communications from Harrington Brooks (working on behalf of The Money Group) that it was stated that Harrington Brooks fee’s were structured differently to that of The Money Group’s thus prolonging the arrangement in place between Miss Viveash, Mr. x and Harrington Brooks (working on behalf of The Money Group). Again this is deemed as unacceptable to Mr. x and Miss Viveash as this is not what they signed up for and agreed to.
We feel our grounds to terminate any contract that may be place between Miss Rebecca Viveash & Mr. x and The Money Group and / or ANY company claiming to be working on behalf of either The Money Group, Miss Viveash or Mr. x are fully reasonable given the above information.
If the information has not been made perfectly clear by now, The Money Group or any other company claiming to be working on your behalf including Harrington Brooks do not have authorisation to discuss any aspects of either Mr. x’s or Miss Rebecca Viveash’s credit files with any of their creditors, past, present or future.
I would ask that this complaint is looked in to and resolved as a matter of priority and a satisfactory outcome sent to Miss Viveash and Mr. x within six weeks of the date of this letter or we will have no further option but to take our complaint further.
Miss Rebecca Viveash & Mr. x
19th December 2011; 24th December 2011; 28th December 2011; 29th December 2011
3rd January 2012; 13th January 2012;
Attachment of email from Harrington Brooks (Welcome to Harrington Brooks) dated 19th December 2011
8 letters to each of Mr. x & Miss Viveash’s creditors dated 16th January 2012
[21/03/2012] Rebecca Viveash: I would strongly reccomend that you cancel any direct debit you have in place to pay Harrington Brooks or The Money Group and approach your creditors yourself. I have done so now, and granted only 4 of them have responded to me, but that is 4 companies that will now be getting their money direct from me, and all have agreed to freeze any further interest. As the debt management company make out it is ONLY THEM that can agree this with creditors! BULL. Check this link out, http://www.uswitch.com/debt-help/sample-letters-to-creditors/ there are sample letters on there of letters you can write to your creditors that will enable YOU to freeze the interst on your owed accounts. NOT a debt managment company.
[30/03/2013] T Silly: Just the same thing to me!!! No wonder they sold the company for 10's of millions. You can get it all done free at http://www.cccs.co.uk and a much better service. Another scam by Miles Grady!
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[30/03/2013] L. Stevens: Search all the complaints about the guy who is behind this company, looks like Miles Grady has more problems than all of us. PRISON!!!
[30/03/2013] N Pearson: No WAY! I knew he was a crook, why is it always the same story. People don't change, once a crook always a crook. Wouldn't to be him now his partner is out of prison...
[02/04/2013] Paul Write: Nail on the head!
We did just that, set up fees and over 35 percent in monthly payments for the same debt. www.cccs.co.uk is totally free and they call you back.
[08/04/2013] na: In the same boat. Trying to get out of my contract but Harrington Brooks said they will make me bankrupt if I try to leave them. Miles Grady or who ever is behind this scam is a disgrace.
[08/04/2013] N.Frost: Harrington Brooks don't pay VAT but they charge it i've just discovered. They say it was VAAT included but they got it all back when they were deregistered 10 years ago. THAT MUST BE A CRIME! They are all just con men, PERIOD!
[16/04/2013] Ptt's: I don't understand why the police don't just arrest this Miles Grady??? Now "Paymatters" (tax evasion) what is going on??? People go to prison for shop lifting a few pounds, this guy takes million's from the poor and his partner. The mind boggles.
It's a crime.
[17/04/2013] Freeman: Miles Grady is now doing a tax scam. He get's paid while your left with a very big tax problem to deal with.
No matter what he say's you can't dodge UK TAX if you live or work in the UK, PERIOD! I spoke to the tax office directly. Paymatter in Grady's pocket as per the previous quote on this blog.
If he rips his best friend off, do you think he won't rip us off???
Nasty person, hope he does go to jail for a long time.
[18/04/2013] Ian Griffin: Miles Grady the THIEF!
I employed Miles Grady to work as accounts director at Griffin Finance ( Harrington Brooks/ All Clear Finance) In simple terms Miles Grady stole over £6,000,000 from over 10 years. He set up other companies to hide the profits from Griffin Finance. I am now suing Grady and am starting a criminal investigation, I will not stop until Grady and PayMatters is finished and he is behind bars!
I have a team of people solely dedicated to taking Miles Grady down. If it takes 1000's of man hours,, I will not let Miles Grady steel from another penny from another human being as long as he lives.
He ripped off the wrong person!!!!!
[18/04/2013] We all know one.: This guy basically charges for free services and robs his friends.
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Claim title: For me, Harrington Brooks have been fantastic
[13/09/2011] fred west: tis person obviously works for these scumbags, they are complete rip off merchants, and will land you in far more debt than you owed in the first instance. I HAVE HAD PERSONAL DEALINGS WITH THIS LOT, AVOID AT ALL COSTS !
[19/09/2011] Nick Turner: Mr West, i assure you i'm not an employee.
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