Comments

Claim title: fee

[29/06/2010] LAURA YATES: THEY HAVE DONE EXACTLY THE SAME TO ME AND NO MATTER HOW MANY TIMES I EMAIL THEM I GET NO RESPONSE!!! SOMETHING NEEDS TO BE DONE ABOUT THESE PEOPLE

[29/06/2010] sr: Same happened to me today I will deinately not let this go. I have called my bank ladies and they are treating this as fraud! As no-one should be taking this money.

Claim title: money out account

[04/08/2010] Tom@Loan-centre: Hello All,

My name is Tom and I work witin the Loan-centre customer service centre.

We help hundreds of people successfully apply for loans every single day. I'm sorry to hear that some of you feel you have been let down by our service.

If anyone would like me to personally look into your account and resolve any issues please email me on tom@loan-centre.net

Kind Regards

Tom
Loan-Centre Customer Service

[28/06/2010] karen tidy: Ive had the same problem with this company they took £43 and made me overdrawn!!!

[28/06/2010] victoria x: took £23.75 from me on to seperate occasions before i noticed.... applied for a payday loan but didnt complete he process as thought again... and yet they still took money... have had to cancel my debit card, which is a inconvienance...

Claim title: SCAM!

[29/06/2010] victoria x : same has happened to me i'd advise cancelling your debit card as they will take money again.

Claim title: total con

[14/07/2010] Tony Morrison: I signed up with loan centre. I sent an email to the email address on their website asking for a refund of the fee. The guy that dealt with it ended up finding me a loan from one of the companies they deal with.

I ended up taking the loan instead of going for the refund as I really needed the money. If you needed a loan in the first place it might be worth asking them to find you a product first as they helped me.
Hope this helps

[23/11/2010] jennifer gill: I also had £47 taken out of my account!I aim to get the bugger back

Claim title: 35.63

[30/06/2010] rose88_7@msn.com: I had the same thing recently however i swear i didnt give any kind of this company my bank details? they detucted £45.50 from my bank account with no warning. do you have a address or tele num for this company as i have very limited imfomation about them as it stands.?
Kind Regards,
Rose Smith.

Claim title: loan scam

[01/07/2010] Rosaline: I had the same problem, they withdrew £49.70 out of my account. I will do as best as I can to have my money back and have those thieves tracked down and closed for goods. Utterly disguted!!!!

Claim title: UNAUTHORISED BANK DEBIT

[04/08/2010] Tom@Loan-centre: Hello All,

My name is Tom and I work witin the Loan-centre customer service centre.

We help hundreds of people successfully apply for loans every single day. I'm sorry to hear that some of you feel you have been let down by our service.

If anyone would like me to personally look into your account and resolve any issues please email me on tom@loan-centre.net

Kind Regards

Tom
Loan-Centre Customer Service

[06/07/2010] kerry bolton: UPDATE***** Lady from loan centre rung me back within an hour, and has confirmed a refund will be paid back to me within 5 working days. im going to check with my bank tomor but hopefully i should get it back.

to all those who have been scammed i would say do not let them get away with it, for whatever amount.

I threatened trading standards, financial ombudsman, the police, keep telling them what scamemrs they are!

Good luck.

if you need anymore details msg me!



they have taken 61.50 from my account today, no loan ever taken with them. cannot contact them as no number anywhere on net! have found an address which is linked to several different loan company names and many phone numbers, none of which work! will update if i find another number



HEY PEOPLE I HAVE A NUMBER FOR THE LOAN CENTRE.NET 0870 754 2310

it goes thru to a call centre, ask for the loan centre.

call centre answer tell them u want a refund, get mad, scream and ask for manager. they try to fob u off with email address do not give in.

i am expecting a call back by 5.30 today to tell me if i should get s refund.

if i do not get an answer i will be ringing them and emailing them every 10 minutes until i get it.

bloody scamming shits!!

[05/07/2010] orwachick@gmail.com: Hi the same happened to me last week they took £47.50 out of my account i had to cancel my card and everything for my bank. I sent them numerous emails complaing and a few quite angry ones to say the least eventually 2 days later i had a phone call from them saying that if i put my complaints in a letter requesting i wanted to cancel my membership they would refund me in full. i have done this so now lets just wait and see if they stick to there word. My advice to you would be pput the pressure on them, i threatened solicitors, trading standards and watch dog and eventually got the reply.
Good luck regards LAura

[24/01/2011] 19JOANNE71: TOM WHY DO YOU EMAIL ALL THESE SITES WHEN YOU DONT DEAL WITH ANYTHING YOU CLAIM YOU WILL HELP THAT IS BULL I EMAILED YOU ON TOM@LOAN-CENTRE.NET REGARDING MY LENGTHY TROUBLES WITH YOUR COMPANY AND I GOT A EMAIL REPLY FROM A GARITH STATING EVEN LONGER FOR A REFUND SO YOU BUNCH OFF SCAMMERS MAKE A BLOODY FORTUNE OUT OFF US SILLY SODS YOU RIP OFF

[04/07/2012] kelly butler: my loan make me lol,we apply for a loan because we aint got no money!so what makes you think we want to give you money we aint got ha!then you take bloody 69.99 out of our bank accounts,so really we are no better of.well i know i wont trust my loans or any loan company for that matter and i know its only 69.99 but its 69.99 that i aint got so i will be taking them to court

Claim title: Liars and false adverts

[06/08/2010] Tom@loan-Centre: Hello All,

My name is Tom and I work witin the Loan-centre customer service centre.

We help hundreds of people successfully apply for loans every single day. I'm sorry to hear that some of you feel you have been let down by our service.

If anyone would like me to personally look into your account and resolve any issues please email me on tom@loan-centre.net

Kind Regards

Tom
Loan-Centre Customer Service

[28/07/2010] tracy burnell: hi this company has taken £47.50 from my bank account without my permission, in lookin for aloan the other day filling in my bank details because i was tol it was just used to verify who i am and no fees apply, wen i went to my online account thay had taken the money, when tryin to conact them there is a number 0870 754 2310 and wen i foned them all they sed was to email them, i have done so but not yet heard anything back, i have threatened them with trading standards but it doesnt obviously both them tht they rob money from people, and i dunt know what else to do now!
as you sed in your comment i am unable to find any information about fees tht apply wen applying for a loan and they are telling me that itclearly states it on there site but i cant find it anywere

[21/07/2010] rob charteris: get on to financial ombudsman - loan centre do have address at bottom of terms and conditions page - ombudsman looking into for me - same as u but £67-50! did anyone who got scammed notice anything about the charge? i still can't find on site

[20/07/2010] rob charteris: this company took £67.50 from me. it was not made clear that there was a charge and i was redirected from another site advertising no charges. i remember no mention on the site of charges and wuld like to see where i agreed to it. no one from the site will talk to me - i'd like contact info

[19/09/2010] vasilica melescanu: till in the end you got your money back?

regards vasilica melescanu

[27/10/2010] Andy: I too have just been scammed. I have not taken a loan out with these people but did enquire about one. I have just had £66.95 taken out of my account.
I called a number which I found after searching the internet for advice who gave me what they claimed was loan centre numbert 0345 2579899 but it is not recognisable.
Please help.

[16/02/2011] Nicola: My partner has had the same problem with this company today. They have taken £74.95 out of his account today and he is still trying to get the money back.
He did not give his permission for them to take any money at all and when we emailed them all we got was an email saying, your request has been recieved and is being reviewed.
We have however found a phone number for this company which is 0844 567 9500.
This is a complete scam and a disgrace. They offer people help then totally rip them off. Please anyone looking for a loan DO NOT visit LOAN-CENTRE.NET.

[04/03/2011] Glen: Such a scam when people are struggling I too got 74.95 taken for apparently giving me the names of companies that were lenders but were actually another bunch of brokers misleading its a con and then credit saver took another 60 odd quid I don't even know who they are. Because of them my payday loan couldn't be paid and I am getting deeper and deeper into trouble. My friend also had exact same problem. Then Tom is mentioning service you didn't give any service just took all these peoples money.

Claim title: ?

[27/08/2010] nikki: loan-centre.net took 47.50 out my account they were given my details by sister company loan finder.uk. i am a single parent on benefits and really struggling as it is, no way could i afford to throw money away. i just want my money refunded. any advice welcome

Claim title: refund

[09/09/2010] Sam W: Hi
We're doing a story on people who have unknowingly paid loan broker fees or who are having trouble getting them back. Will you speak to us? samantha.washington@bbc.co.uk

Claim title: FUNDS TAKEN WITHOUT MY CONSENT

[05/12/2010] helpful info: same thing happened to me more or less, i was stung for £47.50. others have been stung for more! to get your money back you need to act fast. 1st of all cancel your card, im starting to read stories where people have had a refund and then a few weeks later they have been charged again. 2nd, send a cancellation letter, don’t bother with cancellation forms, send it in writing and recorded delivery (cost me about £1.15), signed, dated with a self addressed stamped envelope. send it to: Customer Service Department, Loan Centre, 46 Alexandra Street, Southend On Sea, Essex, SS1 1BJ. stating you want a full refund and termination of any 'membership' you may have. if you are within your 14 day cooling off period then you should have no problem, the money should take no longer than 10 days to reach you in accordance with trading standards. i have email addresses for them but all you get is automated responses so try not to read in to them. the address is tom@loan-centre.net. i did however receive an email confirming i was to receive my cheque within 5-7 working days through this email though and it didnt seem to be automated so someone must be reading them. hope this helps.

update: good news is I have received my money, so it is possible to get a refund. bad news is from start to finish it took me about 4 weeks to get the money into my account. i don’t see a way around this though.

update: best way to get a call back is to bombard them with emails. about 30 an hour should do it although im not recommending this action and hold no legal responsibility for such an action to be used.

Claim title: Rip off/Scams

[11/12/2010] helpful info: same thing happened to me more or less, i was stung for £47.50. others have been stung for more! to get your money back you need to act fast. 1st of all cancel your card, im starting to read stories where people have had a refund and then a few weeks later they have been charged again. 2nd, send a cancellation letter, don’t bother with cancellation forms, send it in writing and recorded delivery (cost me about £1.15), signed, dated with a self addressed stamped envelope. send it to: Customer Service Department, Loan Centre, 46 Alexandra Street, Southend On Sea, Essex, SS1 1BJ. stating you want a full refund and termination of any 'membership' you may have. if you are within your 14 day cooling off period then you should have no problem, the money should take no longer than 10 days to reach you in accordance with trading standards. i have email addresses for them but all you get is automated responses so try not to read in to them. the address is tom@loan-centre.net. i did however receive an email confirming i was to receive my cheque within 5-7 working days through this email though and it didnt seem to be automated so someone must be reading them. hope this helps.

update: good news is I have received my money, so it is possible to get a refund. bad news is from start to finish it took me about 4 weeks to get the money into my account. i don’t see a way around this though.

update: best way to get a call back is to bombard them with emails. about 30 an hour should do it although im not recommending this action and hold no legal responsibility for such an action to be used.

Claim title: rip off

[16/12/2010] margaret: i was the same thay took money out of my bank account can anybody help

[01/03/2011] stephen: cancel you card and contact https://secure.consumerdirect.gov.uk/reportascam.aspx and file a report ASAP

Claim title: Unauthorised Payment

[23/03/2011] LEE BURNETT: SANTANDER LET THE SAME COMPANY TAKE 2 LOTS OF MONEY OUT OF MY ACCOUNT