Claim Details
Company: | SUP*MAXFORCE |
Type: | Weight loss |
Country: | United States |
City: | |
Postcode: | |
Address: |
Claim title: | :( |
Claim value: | |
Incident Date: | 21 dec 09 |
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I have no idea what this charge is for. I didn't sign up for anything. I want this to be settled with refund.
21Dec09 DEB SUP*WORLDFIT
US 02.27
XR 1.56552
CD 6235 1.45
21Dec09 DEB OVERSEAS TRANSACTION FEE
CD 6235 1.00
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Comments
[08/01/2010] David Peickert: Hello,
Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our Terms of Service on the order page right next to where you provided us with your credit card information. There is also a direct link to our Terms of Service on our home page. We do want you to be happy with your experience with us – even if you didn't read the terms or found them confusing.
If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30-day guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.
Our customer support is available 24 hours a day, seven days a week. You can call us at (8/8/8)-(5/9/1)-(2/1/9/0). If you have any problems getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to find on our Contact Us page and can walk you through the entire process step by step.
We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.
Thank you,
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