Claim Details
Company: | Shoes-shop.biz |
Type: | Shopping |
Country: | China |
City: | Putian City |
Postcode: | 351100 |
Address: | Meiyuan Road, Fujian Province |
Claim title: | Ugg Boots |
Claim value: | 110 GBP |
Incident Date: | 13/12/2008 |
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I purchased ugg boots online, from a website called Shoes-shop.biz. They had really good deals. I purchased the boots for 83GBP. However when my statement came i was charged 93GBP. I took no notice because I thought it was just a little extra change and provided was happy with the boots it was fine. Then I realised that the boots were actually faulty. I emailed the company, and they asked me to send them pictures to confirm this. I did so, and the company accepted they were faulty but offered me dicounts in the future etc. I said no, and demanded I have a full refund, including shipping charges for me to send it back to them, and they agreed and gave me their address and the name of the person I should send it to. I emailed them on the 12/02/2009 and they asked me to give them my address s they can check to see if they have recieved the boots and that was the last I heard from them. Since then I have sent several emails and heard nothing back from them. I don't know what more to do.
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