This company picked my dog up for doggy day care every day. One day she stopped turning up with no explanation, I figured out for myself she wasnt actually coming into my property.

I left several messages and was eventually contacted a week later to say she had been taken ill and her partner had contacted all of her clients bar me because 'my dog comes in everyday so the number wasnt down in the book.'

I then asked when I could expect business to be resumed. I was ignored. I then requested my key back. I was ignored.

I have since spent the last 2 weeks demnding my key be returned and either being ignored or now being told it was in the post and would arrive on Thursday. It didnt, I was told it was arrive the day after and then the day after and so on. It has still not arrived.

This business cannot be trusted, has acted completely unprofessionally and I am currently trying to trace who insures this company so I can put a claim in for having to have my locks changed.

Thankfully I paid per week so I have not lost any money in paying for a service I was not receiving but obviously I did not want this woman to still remain in possession of a key to my property. I have a receipt for the key giving her permission to hold it as long as she was providing a service. I expected this key back immediately after requesting it.

I couldnt go and get it myself as I do not know where she lives and she is seemingly no longe operating from her rented place of work.

DO NOT USE. Really isn't worth the hassle.