Claim Details
Company: | www.highcreditscore.co.uk |
Type: | Credit report |
Country: | United Kingdom |
City: | Middlesex |
Postcode: | HA8 5AW |
Address: | Registered Office |
Claim title: | credit score reports |
Claim value: | 19.95 x 2 |
Incident Date: | 16th December 2010 |
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I am a single parent, and money is very tight and i already know my credit rating isn't good. Anyway i watch every penny and when it came to purchasing goods for christmas, i decided to check my balance and there to my suprise is two charges for 19.95. Believe it or not it stopped me from purchasing my sons only christmas present because you guessed it im 40.00 short. I have never contacted this company and have alerted the bank as its fraudlent. they say i should have log in details i do not have any ive searched all my emails old deleted and spam and new. nothing. To make things worse, the date the payments came out im hunting for my debit card and i cant find it anywhere. I have alerted the bank. I would also like to say that this company has quite a bad reputation on the internet forums. Seems im not the only one, will post this website address on them. I WANT MY MONEY BACK AND I AM PREPARED TO GO THE POLICE WITH THIS. BECAUSE MY MAIN CONCERN IS WERE DID THEY GET MY DETAILS.
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Comments
[05/01/2011] Adaptive: Hello,
I am a representative from Adaptive Affinity Ltd (which operates the High Credit Score program). Firstly I would like to apologise for your experiences to date. Membership is dependent on entering the necessary personal information on our sign up pages; there is no other way that you would have become a member to our programmes. We always ensure that our product offerings are clearly set out on our sign up pages and our aim is always to be transparent in all that we do.
If you have any more queries regarding this matter, then you (and all other readers of this post) may use any one of these alternative methods to contact us to gain more information on our products and services:
1. Call +44 (0) 870 143 2343
2. Visit http://www.adaptiveaffinity.com/faq.html
3. Post your questions or concerns on our forum: www.adaptive-affinity.com.
Kind regards,
Adaptive Affinity Customer Service
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