Please read how this crooks operate. I am putting up some momentum on this site to get them to the top. Yeah top of the scaming list. id you notice UK is on the top of the list of scammers.


I had applied for a small loan of 2500 in response to their application pack. There were a few communications with the company prior to paying the application fee of 69.95. Once this was received by them as postal order all communication stopped. I got generic responses back for my email and no response to the register letter complaint asking for the loan or the application fee.
I understand from this activity that this company is dishonest and is premeditated in withholding customer’s monies in pretext of application fee etc.
I wish to use this platform to recover my money and ensure that this scam is shut down and more and more people are made aware of such scams.
I have quoted their communication for reference.
QUOTE

19/09/2011
Dear S

Thanks for contacting us

Our lender has already accepted you for your loan on the details we already have for you so there is no reason why you will not receive your loan

I can only reassure you that if you have any complaints with our service we will issue you a full refund

Kind regards

Craig

Customer Services

Welcome Loans UK
UNQUOTE

QUOTE

20/09/2011
Dear S

Thanks for contacting us

On receiving one of application forms then our lender has already excepted you for your loan, all we are waiting on now is your application form and arrangement fee to be returned to us then the money will be transferred into your bank account typically within the 5 working days

I can also confirm that you do not need a guarantor

To give you piece of mind, if you are unhappy with any part of our service simply contact us and we shall make sure you are issued a refund

Please feel free to contact us if you have any further questions

Kind regards

Craig

UNQUOTE

QUOTE

13/10/2011
Dear S

Thanks for getting in touch with us.

We have received your payment today, your application is now being processed. It typically takes around 5 days for the lender to pay-out the loan.

Kind regards

Craig


Customer Services

Welcome Loans UK

UNQUOTE

AND THEN AFTER THEY GOT THE MONEY

QUOTE

20/10/2011
Dear Customer

Thanks for contacting us.

This email will answer any questions you may have about our service. Please pay attention to the information enclosed within this email. Below are the answers to your questions. We can not discuss the progress of your application via email or by telephone as this is a breach of the data protection act. We have no way of verifying who you are. We are not allowed to confirm whether or not you have even made an application.

How long does it take to get my loan after I pay my broker fee?
Once you send your fee and signed application form back to us it generally takes 5 - 10 working days for the lender to contact you with an offer. In some cases however it may take up to 28 days to receive an offer from a lender. Please be patient as we are working hard on your behalf to arrange your loan, we apologise for any delay in the process of your application.

How do I complain?
Firstly, we apologise you are unhappy with our usually high standard of service. If you would like to make a complaint please put all complaints in writing as it is against data protection to respond via email and telephone. Send them to our complaints team: 151 West George Street, Glasgow, G2 2JJ. We aim to issue a final response within 28 days of receiving your complaint. If you are unhappy with our response or wish to take your complaint further then you may contact the Legal Compliance Auditor at: Legal Assistance, Keekafar House, Station Road, Newton Stewart, DG8 9DZ.

What if I receive a loan offer that im not happy with?
We apologise you are unhappy with your offer, please take the time to consider it though, it may be the only offer we could source for you at the present time due to your circumstances. If you are still unhappy with the loan offer please write to us at: 151 West George Street, Glasgow, G2 2JJ.


Kind regards,

The Welcome Loans Team.



Customer Services

Welcome Loans UK

UNQUOTE

POSTED REGISTERED LETTER NO RESPONSE