Claim Details
Company: | cash finance direct |
Type: | Broker |
Country: | United Kingdom |
City: | |
Postcode: | |
Address: |
Claim title: | Refund promised of premium rate numbers on phonebill |
Claim value: | �£34.16 |
Incident Date: | 12/2011 |
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So after receiving a call from CFD saying they were able to help get a loan all I have to do is call a premium rate number to speak to another member of their processing team, which stupidly I did and being told that whether I get accepted for the loan or not the I would be refunded on the call. I was then given another premium rate number to call to complete my application. I have sent my phone bill to them to their freepost address CFD freepost highlighting the numbers that they promised to pay me back for. It has now been six weeks and I have still yet to receive my refund. To top it off I was given false information about my loan and did not receive any money. Its a total scam and an even bigger joke. I am a single mum on benefits struggling as it is and they extra money I had to pay on my bill did not help.
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Comments
[18/04/2012] Maree Hayers: Hi
I work within the customer service department at CFD, please e-mail me at customer services and I will look into your refund for you.
Regards
Customer Service Team
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