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Claim Details

Company:

Income Elite

Type:

Internet businesses

Country:

United Kingdom

City:

Steve Pierce/Income Elite

Postcode:

NG6 0DU

Address:

3A Park Lane Business Centre, Park Lane, Basford, Nottingham, NG6 0DU England.


Claim title:

SERVICES AND PRODUCTS WERE NEVER GIVEN/DELIVERED AFTER FULL PAYMENT

Claim value:

USD 4.95 + 57

Incident Date:

6 APRIL 2012


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I have paid for its trial offer to join the INCOME ELITE TEAM, whereby I will be given access to its website and use its products to set up my money making internet business. After paying USD4.95, I was encouraged to buy ready-made websites at the price of USD57. I didn't want to buy this but because I was confused as to which button to click, I have actually clicked the button which meant that I agreed to purchase this ready-made websites.I could not stop the transaction from taking place because I was not taken to to payment site where I would have to confirm first to buy the product. The transaction just took place automatically. Below are proofs of my purchases (I copy from the emails sent to me):

1.
Customer Receipt for Purchase

Hide Details
FROM:
AISSystem Billing Team
TO:
nadia66new@yahoo.com
Message flagged Friday, 6 April 2012 11:01 PM
========= GENERAL INFORMATION =========

Merchant : AISSystem

========= ORDER INFORMATION =========
Invoice Number : 12546589
Description : Income Elite
Total : $4.95


==== BILLING INFORMATION ===
First Name : Ismaiza
Last Name : Ismail
Address : 94, Jalan 8/7
City : Rawang
State/Province : Selangor
Zip/Postal Code : 48010
Country : Malaysia
Phone : +60195527528
Email : nadia66new@yahoo.com


2. Customer Receipt for Purchase

Hide Details
FROM:
AISSystem Billing Team

TO:
nadia66new@yahoo.com
Message flagged Friday, 6 April 2012 11:08 PM
========= GENERAL INFORMATION =========

Merchant :

========= ORDER INFORMATION =========
Invoice Number : 12546591
Description : YourBizWebsites Package - Income Elite Discount
Total : $57.00

==== BILLING INFORMATION ===
First Name : Ismaiza
Last Name : Ismail
Address : Bandar Tasik Puteri
City : Rawang
State/Province : Selangor
Zip/Postal Code : 48010
Country : Malaysia
Phone : +60195527528
Email : nadia66new@yahoo.com

=================================================

I was sent an email giving my username and password but I was never able to access its member area. Here is the contents of the email:

Welcome to IncomeElite - your Username and Password are here

Hide Details
FROM:
Income Elite
TO:
Ismaiza
Message flagged Friday, 6 April 2012 11:02 PM
Welcome to IncomeElite!

You can log into the members area here;

http://www.incomeelite.com/members

Your username is: nadia66n
Your password is: incomesecure1

Enjoy!

Steve and the IncomeElite team

Income Elite, Suite 127, Communications House, 9 St Johns Street,, Colchester, Essex C02 7NN, United Kingdom

=================================================
(PLEASE NOTE THAT THE ADDRESS IS DIFFERENT FROM THE ADDRESS THAT I GET FROM ITS INCOME ELITE HOMEPAGE)

I HAVE WRITTEN MANY TIMES TO support@incomeelite.com, BUT I NEVER GET ANY RESPONSE. I ALSO SENT EMAILS TO CANCEL MY ORDER AND ASK FOR REFUND BUT I GET NO RESPONSE WHATSOEVER.



from YourBizWebsites (automatically linked during this purchasing process).







If you know someone who has been ripped off, please log in and send a message


Comments

[10/04/2012] Ismaiza: Please ignore the last line "from YourBiz ...process)". I was supposed to delete it. Please help me to get my refund. Thank you.


[10/04/2012] sue nixon: I noticed on Thursday,after checking my bank statement, that £69.95 has been taken out of my account without my authorisation. Yes i had applied for a loan but this was with a no broker no fee company. I have tried to rectify this problem with my bank, the natwest.They have just informed me there is nothing they can do as i had applied for a loan and that the small print states that the company will pass my details on. When i asked is it lawful for them to take money without my consent they said they have my consent because i applied with another company!!!! roll on 10am when i speak with actloans.....is there anything we can do to stop these vultures from doing this



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