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This is just a warning for anyone considering using this company.
I was persuaded to use this group under pressure as i was very busy having literally just got in the door from work when they called late one evening saying it would only take 10mins of my time! It actaully took 25mins out of the 45mins that i told them i had before i had to go out. However at this point i knew a neighbour had used them and was seriously thinking about having the work done so thought they would be ok to use. Mistake!! The job was arranged for 11.05.12 in the morning. I got up early and waited. 10am came but no sign so rang the company to see if they had an estimate time of arrival. Was put through to Cardiff office and was told they would contact the contractor and find out where they were because i was supposed to have been the first job at 8am. Nobody rang me back till after 2pm whilst i was at work. No explanation about why they hadn't turned up just told me they couldn't come that day and rearranged for 15.06.12 again promised i was down for the first slot of the day at 8am. I explained that it had to be then as i had to leave for work at 1pm and only agreed to the date under this condition. Got up early again 7am(didn't get home from work until 11pm the night before)but yet again no contractors at 10am. Rang again and was put through the same process as previous. My advice to anyone considering using this company is steer well clear unless you have lots of time to waste waiting in for contractors who don't bother to turn up as agreed and no explanation or apology for this failure. Going to search for a more reliable company to carry out the work for me.
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