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Claim Details

Company:

Morrisons

Type:

Supermarket

Country:

United Kingdom

City:

Cambridge

Postcode:

cb23 6ey

Address:

Cambourne


Claim title:

Morrisons

Claim value:

Incident Date:

15/06/2012


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I went to my local Morrisons, it was just casual shopping and I grabbed a bottle of wine as me and my husband were planning to visit friends that evening. At the check out I was asked to show my ID, had no problem with that, done it immediately. I am over 25! The problem was that I happened to be with my friend who was kind enough to keep me company and help me with my shopping as I was with my baby> She was asked to show her ID too and as she wasn't planning to do any shopping she didn't have it with her and I was REFUSED to buy wine because of that. For me that is just outrageous, first of all IT WAS MY SHOPPING I was paying for it, my friend had nothing to do with it, I don't understand why she was asked for an ID with regards to somebody else's shopping???!!!! And second of all I really don't think that accusing the customer of intentions to break the law is good policy(according to them I wanted to buy that wine to give it to my friend who supposedly was underage!) Ridiculous, I just wanted to buy 1 bottle of wine, not 5 bottles of vodka and first some lady decided for me what I'm going to do with this bottle and then she publicly accused me of intentions to break the law. When I made a complaint to the manager I was refused to return to that shop to buy wine for the rest of the day, even if my friend proves she is not underage. I want to point out again I am over 25 and have every right to buy alcohol in this country! I want to add one more comment. Even if I would give that bottle to some under aged I would be liable to a penalty or any legal proceedings as I am an adult. Why Morrison's restrains my freedom, my free will and even my adulthood? I thought I live in a free country.





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