Wed, 3 Apr 2013
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I am naming and shaming LEBRON8NIKE.COM ( DAVID )
in connection with the purchase of >
Muppets x adidas Originals AR 2.0 SHOES on 22/3/13
Order Date: Friday 22 March, 2013 Order
Information - Order #115098 Qty. Products Total 1 ea.
Muppets x adidas Originals AR 2.0 Size:
- US:8.5 / UK: 7.5 / EU:42 $76.99
$76.99 Sub-Total: $25.00 EMS / DHL (Ground):
-$5.00 Discount Coupon: DIS1D5DPP : $96.99 Total:
Status History & Comments Date Order Status Comments 03/22/2013 rpapproved
Pay notice [rp transactionid: 13220319675710623D]
Payment Method Credit Card Payment
I paid for Muppets x adidas Originals AR 2.0 SHOES Size: - US:8.5 / UK: 7.5 / EU:42
using my BARCLAYS BANK PLC VISA DEBIT card.
The total cost of Muppets x adidas Originals AR 2.0 SHOES was $96.99
This company is In breach of contract the item was "as not described" I was sent the wrong item ,
they refuse to cover any costs of returning the wrong item back to them,
claiming i have to pay a further $40 >$60 to post item to them,
nowhere in there policy guidelines does it say i have to pay to return items if they are the wrong item,
i refuse to pay this company any more money as i have already payed $96.99 Total:
and i do NOT have the shoes i ordered and left with shoes i dont want !
is not in the office and to wait for a reply which never came , now they have chosen to ignore me completely ,
i have been a very good customer in the past and now i'm left with shoes i don't want and will not return at my own expense ,
they have admitted the mistake and now refuse to adhere to there own policy and have the shoes returned or offer me a full refund ,
if i can be assured that i will be paid back the cost of the extra postage i would happily send them back,
it appears now that i can`t sign into my account at http://www.lebron8nike.com/
i believe they have deleted my account and are ignoring me now ,
i still have a copy of the invoice and emails,i have asked for a full refund to which they have refused ,
They continue to ignore any e mails and have turned off there own live help service
I am in the process of filing a visa dispute with my bank and visa/credit card company under the VISA CHARGE BACK scheme.
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