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Claim Details

Company:

viv3lab Ltd

Type:

Health and beauty

Country:

United Kingdom

City:

west lothian

Postcode:

EH497YH

Address:

Unit 5 Mill Rd, Linithgow, west lothian


Claim title:

Unauthorized transaction of money from my credit card

Claim value:

€ 85,37

Incident Date:

23/07/2009


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I bought from a web site that was advertized on Facebook www. alessiaslavatore.net the two products Acai Berry and Life Cleanse in two different transactions, offered as a FREE TRIAL garantueed in 30 days. They only referred to the payment of Shipping and Handling from UK to Italy at the price of £3 .95 £ that I payed in euro.


That'ss what it said in the two invoices that I got with the small packaging after a week from the order: 05/07/2009 (which is a Sunday) for Acai and 20/07/2009 fro Life C. I payed with my credt card , but there was no pop up for their Terms and Conditions and in the invoices there was absolutely nothing about expiring dates, warnings that in 15 days from the Order date you had to call them to cancel your payments: what payments? Nobady spoke about future payments. I thought I was going to have my tablets, try them in 30 days, since they give you a try out of 30 tablets and then do my  next order if I happy with them!


Instead yesterday I saw from my account that there has been a transaction not authorized from me of € 83,37 the 23/07/2009: they counted 15 days from the shipping date  08/07/2008, considering only 3 days for an International shipping, to take money from my account.


I blocked my credit card because I can't afford to lose my money in this way.







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Comments

[14/08/2009] Louise: I saw them advertising on facebook too--only they said they would be billing under the name Trading Planet Ltd--this is just more evidence of the fraudsters they are--they just keep changing their name--I can't understand why the police have not done anything yet!!



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