i clecked on an internet offer for the Acai bery blast for a fre trial with a 99 cent shipping charge to my credit card. Once i supplied my cc infor for SHIPPING charges only i swa that the product was 82.91 after fifteen days and my card would be charged, I realized immediately that this was a bogus scam so i called IMMEDIATELY within 3 mins of clicking on the order 800-225-1375 and spoke to someone who said not to worry my card was charged only 99 cents, and just send the product back when i recieved it, as i know calls are recorded I EMPHATICALLY stated I am cancelling this order now and did not want the product and that my crd was not to be charged at all i was told this would not happen.

a few days later I recieved  a call from someone congratulating me on placing and order and being entered to win a trip to cancun...i told that person i was not enrolled or did not place an order it was cancelled immediately and to update thier records.

yesterday the berry blast pills arrived in my mailbox and 1.00, 1.25 and 82.91 was charged to my credit card sending it over my credit limit.

I called the bogus customer service number 866-949 0139 and of course no joy there as the bastards do not answer and stick u in a holding loop for hour

I understand their disclaimer says cancel within 15 days and not be charged but i cancelled within 3 MINUTES!!!

I am sure these jerks have no intention fo refunding me so i will cancel my credit card and report them

here is the transcript of my online chat with them

Chat InformationYou are now chatting with '(CA-113) Joanne'

(CA-113) Joanne: Hello, how may I assist you today?

virginia grant: not good i am very upset with your company

(CA-113) Joanne: I'd be happy to assist you with your concern, but please allow me to pull up your record first.  Please stay with me on livechat while I pull up your record.

virginia grant: i saw an offer online for acai for a free trial, when i clicked on it and saw i would be charged i cancelled immediately you charged my credit card and sent me a botle of the pills evn though i cancelled right away

(CA-113) Joanne: I'd be happy to assist you with your concern, but please allow me to pull up your record first.  Please stay with me on livechat while I pull up your record.

(CA-113) Joanne: May I have the last 4-digits of your credit card please so I can verify that the account I have pulled up is correct?

virginia grant: 1324 0r 6363 not sure which one i used

(CA-113) Joanne: I have successfully pulled up your account for Elite Acai Blast

(CA-113) Joanne: And that account is still active.

virginia grant: = that is fraud and i will file a complaint with the authorities and consumer reporting unless it is cancelled and my account refunded immediately

(CA-113) Joanne: May I know the reason you wish to cancel your account?

virginia grant: I din ot want this product and when i discovered it was a rip off i cancelled within three mins of your free offer

virginia grant: i will file a complaint with authorities and consumer reports unlless it is closed immediately!!

(CA-113) Joanne: Please wait a moment while I cancel your account.

virginia grant: your charges to my credit card were fraudulent and sent me over my credit limit i am not happy

virginia grant: pls reverse the charge immediately, also your phone system is totally bogus no one answers...

(CA-113) Joanne: I have successfully canceled your account.  Your cancellation number is  1806164

(CA-113) Joanne: Now that your account is canceled you will not receive any additional shipments of our product and there will be no further charges to your account.

(CA-113) Joanne: Is there anything else that I can assist you with?

virginia grant: yes what was the total charge to my credit card

(CA-113) Joanne: You were billed for $2.00, $1.95,$82.31

virginia grant: that is fraudulent i am going to report your company please reverse those charges IMMEDIATELY...you were not wuthorized to charge me 82.31 I AM SERIOUS this is very wrong

(CA-113) Joanne: It's clearly stated on our terms and conditions that if your account remains active after the 15 day free trial period starting on the date of order, you will be billed for the full amount of the product.  The product is a monthly supply for as long as your account remains active. Since your account was not canceled you were billed for the month supply I can assure you that your account is canceled, since your account is now canceled you will not be billed any further.

(CA-113) Joanne: Is there anything else that I can assist you with?

virginia grant: look joanne

virginia grant: in your terms you said a free trial....no charge for 15 days I cancelled within three mins and was told no charges

virginia grant: how on earth can you charge me for it when i cancelled three mins after ordering?!!1

virginia grant: and was told it was not charged only the shipping...that is fraud and lying...check you records

(CA-113) Joanne: You may return one bottle for a refund.  Just kindly return the bottle with your RMA # clearly marked on the outside of the package to:

(CA-113) Joanne: Returns Department

(CA-113) Joanne: 3007 Greene St

(CA-113) Joanne: Hollywood, Fl. 33020

(CA-113) Joanne: Your RMA # is  1806164-10062682

(CA-113) Joanne: As soon as we receive the bottle, you will be notified that your refund is in process.  After that, please allow 5 days for the refund to be credited back to your account.

(CA-113) Joanne: It is highly recommended that you keep the receipt and or the tracking # of the returned package.

(CA-113) Joanne: Is there anything else that I can assist you with?

virginia grant: I want refund IMMEDIATELY I cancelled this product 3 mins after ordering as i figured it was a scam, I will sue your company if i do not get refunded immediately i will send your n=bogus product back I recieved it yesterday

(CA-113) Joanne: You may return one bottle for a refund. Your RMA # is

virginia grant: you were not authorized to charge my card 82.41

virginia grant: are you a robot? do you understand that i cancelled immediately and therefore no charge should have been made to my card? it is illegal? despite what your terms were i am within the legal limitations of your terms

(CA-113) Joanne: Note Live Chat Support is limited to just basic information, mainly used for cancel, delivery questions and product questions. To further assist you with your concern you will need to call our office.I do apologize and am sorry for the inconvenience

virginia grant: what number do i call joanne the number you have on your product does not go through to anyone!

(CA-113) Joanne: 800-225-1375

(CA-113) Joanne: Is there anything else that I can assist you with?

virginia grant: i am definitely filing a complaint you can put that in your records you fraudlently charged my card

virginia grant: thanks!

(CA-113) Joanne: Thank you for visiting, I hope you have a great day!