I got in contact with Harrington Brooks - (apart from getting into debt this is the biggest mistake I have ever made) last year. Last month I asked for a break down of all the cost etc to see what my creditors were getting paid and the outstanding balances. Their fee should have been £34 but instead they were charging me about £70 and to make matters worse they weren't paying one of my creditors because someone there deleted it!

So how would like to know if there is anyone I can make a complaint too or discuss this with. Would a organisation like the FSA be a good start?

I am lost for words as to their treatment!