Making a complaint against Harrington Brooks
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I got in contact with Harrington Brooks - (apart from getting into debt this is the biggest mistake I have ever made) last year. Last month I asked for a break down of all the cost etc to see what my creditors were getting paid and the outstanding balances. Their fee should have been £34 but instead they were charging me about £70 and to make matters worse they weren't paying one of my creditors because someone there deleted it!
So how would like to know if there is anyone I can make a complaint too or discuss this with. Would a organisation like the FSA be a good start?
I am lost for words as to their treatment!
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