21st Century Staple and Nail Compay
Shoreham By Sea
Unit B7 Kolphin Enterprise Centre, Evershed Way, Shoreham By Sea, West Sussex.
21st Staple and Nail Company
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Ordered a Jacket and T -shirt to the value of £82.85. Delivery of the Jacket was prompt but unsuitable.
Returned Jacket and the company still have not advised me to its receipt. It is now two weeks later. I enquired with Royal Mail and the parcel was delivered and signed for. I have made a few calls and they have been extremely rude and would not pass me on to a manager, owner, or supervisor. I have a asked for a full refund. Was told a letter of complaint would not reach anyone.
Regarding the T-shirt, I was not advised it was not in stock. They can not give me a date to which they might get stock or a expected delivery date.
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[18/02/2009] S Coulson: Ordered safety boots 20th Jan, same senario. Not advised not in stock, not received, rude staff, will not give refund and have not advised when I am likely to receive. WILL NEVER ORDER FROM THEM AGAIN! Reclaiming through credit card company!
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