Claim Details
Company: | 21st Century Staple and Nail Compay |
Type: | Trading |
Country: | United Kingdom |
City: | Shoreham By Sea |
Postcode: | BN43 6QB |
Address: | Unit B7 Kolphin Enterprise Centre, Evershed Way, Shoreham By Sea, West Sussex. |
Claim title: | 21st Staple and Nail Company |
Claim value: | |
Incident Date: | January 09. |
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Ordered a Jacket and T -shirt to the value of £82.85. Delivery of the Jacket was prompt but unsuitable.
Returned Jacket and the company still have not advised me to its receipt. It is now two weeks later. I enquired with Royal Mail and the parcel was delivered and signed for. I have made a few calls and they have been extremely rude and would not pass me on to a manager, owner, or supervisor. I have a asked for a full refund. Was told a letter of complaint would not reach anyone.
Regarding the T-shirt, I was not advised it was not in stock. They can not give me a date to which they might get stock or a expected delivery date.
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Comments
[18/02/2009] S Coulson: Ordered safety boots 20th Jan, same senario. Not advised not in stock, not received, rude staff, will not give refund and have not advised when I am likely to receive. WILL NEVER ORDER FROM THEM AGAIN! Reclaiming through credit card company!
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