Claim Details
Company: | uggbootshop.com |
Type: | Internet shopping |
Country: | Australia |
City: | Armadale victoria |
Postcode: | victoria 3143 |
Address: | Global web shops austrailia po box 1162 |
Claim title: | none receipt |
Claim value: | £195.00 |
Incident Date: | 3-12-08 |
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2009-01-26 15:21:21
We ordered 4 pair of "ugg boots" for Xmas for my wife and kids and had a promise that we would get them in 14 to 28 working days. Its now 25-1-09 and we have been told we can not have our money back even though we have only had 1 pair of boots. We had to go out and buy the boots for xmas presents on xmas eve from our local town centre. Now we have no refund X 3 and no boots X 3.
Please Help.
DO NOT USE THIS COMPANY IF YOU NEED YOUR PRODUCTS WITHIN A MONTH !!!!!!!!!!!
Thank you
J Batty
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Comments
[05/03/2009] Avril: I have had problems with this company they took my money 2 months ago and still no boots. I have now complained to the trading standards at the following address, the more people that complain the stronger the case against this company (Non delivery of goods)
Consumer Affairs - Victoria
Email: consumer@justice.vic.gov.au
Web: www.consumer.vic.gov.au
Postal address: Consumer Affairs, GPO Box 123A, Melbourne VIC 3001, Australia
[19/04/2009] Beverley Agnew: I think that we should all complain to Consumer Affairs and to Paypal. Paypal have informed me that if they get other complaints about this Company then they may take action against them and refund our money.
[19/04/2009] Beverley Agnew: You must complain to Paypal - they have told me that if they get a number of complaints about this company then they will take action and refund our money back.
[05/11/2009] joanne: Avril,
i've had the same problem with this company. Paypal are useless and will not do anything. did you have any results when you complained to the consumer affairs?
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