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Claim Details




Weight loss


United States




Claim title:

Weight Loss Scam

Claim value:


Incident Date:

December 11, 2009

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I ordered the AcaiBerry Slim Trial pills. I recieved the pills about a week later. I am in college and try very hard to budget so i check my online accounts every other day. I noticed a charge of $86.93!!!!! I just deposited $100 dollars and did not spend ANY OF IT!!!!!!!!! I needed this money to go back home when the dorms close. I know now to be careful. I was too trusting, only because I heard about AcaiBerry and thought it would be legit. I really needed that money. I hope everyone else will be cautious.

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[25/01/2010] Steve Benoit: Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,


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