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Claim Details




Weight loss


United States




Claim title:

Did not Order and have not receive

Claim value:

Approx $390

Incident Date:


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I checked my visa statement and have noticed that over $390 have been charged to my Visa. I did receive one order of this Acai force max but I have not received or order this exclusive berry and have not received this colon cleanse or the second force max which has been charged. I talked to Ronnie on there web site and he said he had no idea of this exclusive berry which has been charge by there company. So I am out $390 dollars and have asked them to remove me from their system. Do Not buy this stuff its a total scam!

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[20/01/2010] Andrew Bluto: Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,


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