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Found: 7




IDCompanyClaim TitleIncident DateMature ContentAddedPostsAdd commentDetails
5899Diamond Resorts [Lancaster]
Total claims:7
TIMESHARE FRAUD »April 2009yes26/10/20093

Diamond Resorts International here on the island of St Maarten in the Netherlands Antilles, this country was not on your list, had bought SUNTERRA FLAMINGO BEACH RESORT as well as ROYAL PALM BEACH.

The Maintenance fees went from in the $700 mark to $1008 each week.

They then added on Collection fees,Late Fees Interest each different but over $200.

A court injunction was placed but they defied that and sent out Termination of Leases Letters in April 2009.

My THIRTEEN YEAR OLD daughter was sent TWO letters by Certified Mail for the foreclosures!
Their Legal Counsel ELIZABETH BRENNAN ESQ said she would take legal action against me and denies that Diamond ever sent thos letters which were sent to THE BAHAMAS so I received them months later and the post office was not going to give them as they were sent to a minor of 13!

They claim that when they type in my address IT AUTOMATICALLY COMES UP AS THE BAHAMAS

Another comment "TIME IS MONEY AND WE WILL NOT WASTE ANY MORE TIME IN CONTACTING YOU'

We went to check in and were told our weeks were forclosed.

The Resort Manager a LOU told me 'Get a lawyer"

'If you want to stay we can give you the rate of $89 per night"

Having already collected twice $1008 plus twice $31.56!

They refused to contact us.

there is another court hearing here November 3 2009.

No Maintenance fees can be paid at the resort.

He has closed the sales office.

The only thing growing is the restaurant that is spreading like a cancer and most beach front units now look at the kitchen instead of  a sunset.

I also bought two weeks from an owner recently.

DIAMOND RESORTS refused to speak to me as a 'third party'

They were however happy to deduct the payments of $608, $308, $300 $400 $400 $31.56 $31.56

from the third party's credit card... mine!

When the owner called to get the transfers done she was told the weeks had been foreclosed.

This is how DIAMOND RESORTS INTERNATIONAL operates on the island of ST MAARTEN where there is no office with people to contact only mutes< EVERYTHING is done from Las Vegas.

The owner STEPHEN CLOOBECK also contributes to the Legal Counsel of a Senator under investigation as well as other political figures! With our Maintenance Fees?

Someone must investigate this man and the company
I have found that the land of the resort is under the name of 'SAINT MAARTEN TITLE LIMITED 'and the address is BONNINGTON st EDINBURGH SCOTLAND! for land on the island of St Maarten and the CORPORATE OFFICE is in LAS VEGAS USA


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749Diamond Resorts [Lancaster]
Total claims:7
Diamond Resorts »1997no31/01/20091

I purchased holiday points which allow you to book holidays each year at various resorts run by the company. When I purchased the points the company was called The Grand Vacation Clun. It then changed its name to Sunterra and was then taken over by Diamond Resorts. I hesitated to purchase the points as there are fees to be paid every year. I was concerned that if these ever increased dramatically I would not be able to afford them, especially when I retired. I was assured by the sales girl and the manager who she called over to confirm that the largest increase had been 2.5% and they could guarantee it would never be more than 3 - 4 %. I was also assured I could relinquish my membership at any time. This year the increase in fees is over 40%. I wrote to the company asking them to refund my purchase price of the points as I considered the assurance of no massive increases had been 'broken' and I had therefore purchased the points under false pretenses/misrepresentation. I have written to the company three times now but receive a reply that does not mention or cover my request/complaint at all. They seem to be ignoring this. The last letter I received told me I could not relinquish my points, I can only sell to an existing member or transfer to an immediate family member. These options are not viable, I am aware of many others who can't sell and have been misled when purchasing as well - and there is of course a transfere fee.

As the company appear to be refusing to answer my main complaint about misreprentation I am hoping that this will generate a result!

 

 

 


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976Diamond Resorts [Lancaster]
Total claims:7
0 »December 2008no21/02/20091

When i joined DRI it was called GVC, then Sunterra, Whilst it was in those names i had no complaints at all, in fact it was a good value holiday.

Now that DRI have taken over ,the management fees have gone up about 37%, judging by other comments and blogs on the internet, i am not the only one that cannot afford to pay this enormous increase.The worst part about this is that when i tried to surrender my membership  for no financial gain,(even though i paid £5500 for it in 2001 ), i was told that i cannot surrender unless i am bankrupt, in dire financial trouble with lenders, over 75 or dead ! This is outrageous ! One of the reasons i need to surrender is to stay out of financial trouble as my business has been badly hit by the downturn. As a business owner i cannot afford to go bankrupt, especially for the sake of a holiday !! It's not as though flights and food are included in the fees DRI charge, that all has to be paid for .

This company in my view are not acting correctly and dare i say it possibly not lawfully, and need investigating. A lot of their clients are retired and cannot possibly afford to pay these fees.DRI should hang their heads in shame for the stress this is causing to people, especially with the veilled threat of court action in 18 months time if you do not pay up..


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812Diamond Resorts [Lancaster]
Total claims:7
Diamond Resorts Membership charges »January 2009no06/02/20090

Like many others I have tried to relinquish our membership of Diamond Resorts International - a type of timeshare holiday company who operate a points system.  The annual management fees ( originally promised not to exceed an annual increase of 2 - 4%) have now increased by circa 37% and many members like ourselves either cannot afford ithem or do not believe the company offers value for money - it is possible to purchase a comparitive holiday for less than some of the membership fees and at a time and location of choice.

I have written to DRI asking to relinquish our membership, even offering the points for no financial reward even though they cost £3000 to purchase back in 1995.  DRI eventually responded saying 'they do not operate a programme to enable members to relinquish their membership' and outlining some other options - none of which are viable given the huge amount of complaints about DRI on various websites and blogs which makes finding a purchaser very unlikely.

I am sure that such an increase in fees cannot be lawful and that this system of membership with no option to cancel constitues a mis sell.  Judging by the large number of complaints about DRI on the internet I am sure this company should be investigated by Trading Standards or by Watchdog.

i


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13110Diamond Resorts [Lancaster]
Total claims:7
Manangement fees »Ongoingyes27/07/20100
It is quite clear that this is an organization using theoretically legal, though highly immoral and unfair means, to extract money from vulnerable people. Several thousand people in the UK seem to be currently affected. They are also creating the environment for scammers of a wide variety of types to thrive. It seems that they have taken over the management of a holiday club (Grand Vacation Club) and then engineered changes in the rules to make it almost impossible for members of the club to dispose of their “points”. At the same time they have hiked “management charges” by 60+% in three years. These management charges now cost members more than it would cost a private individual to rent an equivalent property all in. This, unsurprisingly, has both destroyed the value of members’ points holding and left them with, in many cases, totally unaffordable charges. They have then issued threats to anyone slow on payment. These include late night phone calls from the US and warnings of referral to debt collecting agencies. I have no doubt that these tactics are causing serious worry to many people. Attempts to return points and to exit the scheme are met with the reply that you remain liable unless the points are sold (effectively impossible because of the way that their policies have destroyed all value). For someone who is caught in the web (me), it seems impossible to get out. The only suggested options are bankruptcy and death. Even then it seems they demand that the liability be picked up by your heirs. This leaves members vulnerable to a large number of fraudulent offers from a variety of crooks. One attempt to defraud me was made only yesterday by someone who promised that if I gave him £5000 he would take on my points. Total material damage caused to my family so far is in excess of £10,000 plus a great deal of stress and worry. They are now threatening to refer us to a debt collection agency. As I have never had a bad debt in my life, this is not something that I know much about. However I am convinced that Diamond is up to no good. I invite them to prove me wrong and correct this unhappy situation.

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13159Diamond Resorts [Lancaster]
Total claims:7
Not Honoring Contract »2-26-10no31/07/20100
I signed a contract with Diamond Resorts on 2-26-10 to sign over my time share for 13,000 points a year. The contract clearly states in three places that the points are to begin on January 1, 2010. After the points never showed up they told me it starts on January 1, 2011. After several phone calls they finally agreed that is what the contract stated and said they would deposit them. They still did not show up and now when I call they say they won't because my time share had already been deposited for the year. The guy that sold me the contract knew that and said it did not matter, also the contract does not make any reference to the status of the timeshare for 2010. Also, they told me the amount of the contract, 3,190 was "interest free" for 60 days. It was not and when I went to pay it off in 60 days they charged me 22% interest. Then late fees because I was contesting it. I finally just paid the interest and late fees to get it over with. But now I can't get the points they promised. My biggest concern is that this company is fruadulent so I no longer want to do business with them - I am convinced they will continue to take advantage of me. Since they voided the contract by not honoring it, can I get my fees back including the interest and late fees (ignoring the several hours I wasted trying to get them to do the right thing?)

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13398Diamond Resorts [Lancaster]
Total claims:7
membership warning »currentno20/08/20100
we joined GVC as it was then about 9 years ago because at the time it seemed a fair deal. one of the things that we liked was we were told that if we did not pay are maintainance fee's are membership was over and we would lose are initial money. we liked this because we could finish whenever we wanted. about two years ago i emailed diamond resorts (formally GVC, Sunterra etc,etc) to say that we needed to cancel due to me losing my job. since then we have had numerous phone calls demanding money, threats of debt collectors from them. BE WARNED, it turns out the only way you can leave Diamond is death, bankruptcy or selling your points to a company they own. the yearly management fee's are still payable NOT what we were told by the nice salesman. after all timeshare is still timeshare!! we have not used their services and told them we would not, but they still want money for something you do not use. PEOPLE BEWARE of Diamond Resorts and the things they do tell you- and DON'T

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