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Found: 13


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
12336ukhottubsforsale, tubsales, hottub supermarket, tradepricehottubs [RUGELEY]
Total claims:4
non delivery of goods »13th April 201017/05/20101
This company is not to be trusted, whoever they are, Trade Price Group, UK Hot Tubs for sale or Spa Serve. We were guaranteed a hot tub with a built in TV within 6 weeks. Rang last week for a delivery date and told delivery now 12 weeks. We have asked for a full refund so that we can buy elsewhere but have been refused. We have paid £8500 IN CHEQUE as they would not take a credit card (Sounds funny now when you tell people!!)Since paying out this money we have founds lots of complaints. When I paid the money I searched google for complaints on UKHOTTUBSFORSALE but didn't find anything. I didn't realise they trade under the name The Trade Price Group and this is where I have found lots of complaints. Cannot get anyone other than the girl that answered the phone to talk to me. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE UNLESS YOU DON'T MIND HAVING SLEEPLESS NIGHTS PS. After also seeing someone on You Tube and the complaints he has with his hot tub which he eventually got, and is not happy with I don't want one either! I will not take the risk of receiving faulty electrical items which may cause harm to my children.




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12983ukhottubsforsale, tubsales, hottub supermarket, tradepricehottubs [RUGELEY]
Total claims:4
Non Delivery of hot tub »from 2/2/2009 to date16/07/20101


We are a group in excess of 40 ex-customers of the above company & their other company known as thetradepridegroup.

Some of us are refunded in full having taken over 2 yrs to get our money back.

We are supporting those with HMCS Claims & Solicitor acting Claims who are fighting to get their refunds, our earliest members are from 2/2/2009 & 31/3/2010..........

our contact address if you have just realised you're hot tub is still not shipped is & you need support is:-

friendswithclaimsnationwide@gmail.com







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12381TRADE PRICE GROUP, ukhottubsforsale tubsales, hottub supermarket, tradepricehottubs STAFFORDSHIRE [Staffordshire]
Total claims:3
MIS SOLD HOT TUB »july 200920/05/20101



DO NOT DEAL WITH THESE COWBOYS. YOU WILL GET THE HARD SELL AND NOT MUCH MORE. MOST PEOPLE DON'T EVEN GET A TUB. YOU MAY WAIT 6-18 MONTHS AND IF YOU TRY TO CANCEL THEY AMKE IT HARD WORK OR OFFER YOU 2/3 OF YOUR MONEY BACK OR YOU MAY AND I DO SAY MAY, GET A TUB BUT IT IS NOT AMERICAN BUT A CHEAP CHINESE ONE THAT HAS BEEN MADE WITH CHEAP PARTS THAT BREAKS DOWN ALL THE TIME.

THESE LOT USE MAY NAMES TO TRADE UNDER SO MAKE SURE YOU KNOW WHO YOUR BUYING FROM BECAUSE MOST OF THE COMPANIES YOU SEE WITH THE GREAT DEALS WITH BE TRADE PRICE GROUP, SPA SERVE OR ONE OF ITS SISTER COMPANUES.

IF YOU REQUIRE ANY HELP, THEN PLEASE GET IN TOUCH AND I WILL DO MY UPMOST TO HELP YOU. LET'S STAND TOGETHER AS EQUALS AND FIGHT THE FIGTH TOGETHER, AS TOGETHER WE ARE STRONG. i WILL KEEP COMING ON HERE AND POSTING UNTIL SOMETHING IS DONE ABOUT THESE COMPANIES (WELL ACTUALLY ALL SAME)

PLEASE CONTACT ME AT: outpostproperties@hotmail.com

Click Here to read Small Claims Reply »»

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12333ukhottubsforsale, tubsales, hottub supermarket, tradepricehottubs [RUGELEY]
Total claims:4
no delivery of goods »11th september 200917/05/20100
The Trade Price Group Sale rep Matthew, comes into your home, sell you a hot tub, make false promises and TAKE YOUR MONEY! for a hot tub which he KNOWS you are never going to recieve!
This company and others which it also trade under, spa serve, uk hottubsforsale, tubsales, hottubsupermarket tradepricehottubs, etc etc are ripping people off all over the country. THEY DO NOT DELIVER!!!! Anyone who has ordered a hot tub within the last 7 days cancel now and cancel your cheque if its not too late. Be very aware of any company which Simon Foster and stuart cox and their partners have an involvement in. ( including maiden names of their wives.

These people must be stopped from ripping off innocent people, Yes even disabled people!








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12372ukhottubsforsale, tubsales, hottub supermarket, tradepricehottubs [RUGELEY]
Total claims:4
NON DELIVERY AS USUAL »Augst 200919/05/20100






JUST CALL CONSUMER DIRECT ON 0845 404 0506 quoting The Trade Price Group

immediately if you find yourself in the same position as we did. They need to know your case if you want the Authorities to be able to do anything about the dealings of this massive enterprise and be able to help you. They are infact:- THE TRADE PRICE GROUP TRADE-PRICE-HOT-TUBS SPASERVE + more..... same people

you may think you bought from UKHOTTUBSFORSALE but you didn't.. so please call Consumer Direct on 0845 404 0506

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14092TRADE PRICE GROUP, ukhottubsforsale tubsales, hottub supermarket, tradepricehottubs STAFFORDSHIRE [Staffordshire]
Total claims:3
Non arrival of hottub »05 May 201013/10/20100

Hi Im so angry and upset with this company as i have been trying for months to get an answer out of them on my delivery and i have just found this web site! safe to say im another customer they have successfully ripped off! Ive reported them to watchdog


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14139TRADE PRICE GROUP, ukhottubsforsale tubsales, hottub supermarket, tradepricehottubs STAFFORDSHIRE [Staffordshire]
Total claims:3
REFUND »08-07-201015/10/20100

bought hot tub in july £4995 and they missed the delivery date which was in september they phoned me about 2 weeks ago just an update they said we will keep you posted thought all was ok until i tried to phone on the 13-10-2010 and new straight away all was not good where do we go from here





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12472active leisure [essex]
Total claims:1
sold faulty goods »April 201029/05/20100

Had returned one item the same due to this first portable spa being faulty,as stated this was replaced the new one was kept in storage as we were unable to use due to health problems so the item remained unopened until April 2010.We then found once opened and filled with water that the spa had a whole in the bottom,on closer inspection it was clear to see a pen mark around the location of the leak,I made contact with the company above and now two weeks later still have had no reply.so be very carful when looking to buy anything with the name M SPA.May look a bargin but also may already be a damaged product returned by another unhappy customer who has spent what is to a family a big hole the the family budget.





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19843Trade Price Group [Staffordshire]
Total claims:4
hot tub »31.03.1019/06/20110
Trade Price Group are now bankrupt. I recieved my hot tub after nearly a year however not the specification that I ordered.

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12870Trade Price Group [Staffordshire]
Total claims:4
ALLEGED SALE OF HOT TUB (CON) »July 200905/07/20100

YOU HAVE TO GIVE IT TO THESE GUYS, THEY HAVE BEEN DOING IT AND GETTING AWAY WITH IT FOR YEARS.( WE HOPE TO PUT AN END TO IT ONCE AND FOR ALL!) THAT IS DEFRAUDING PEOPLE OF THEIR MONEY ON THE UNDERSTANDING YOU WILL ONE DAY GET A HOTTUB.I WAS WAITING 10 MONTHS BEFORE I HAD ENOUGH AND DEMANDED MY MONEY BACK!
NOW GOING THROUGH SMALL CLAIMS COURT - THE SCAM IS THEY WANT YOU TO CANCEL. THEN THEY OFFER YOU 2/3RDS OF YOUR MONEY BACK KEEPING 1/3 FOR THEM.
EASY MONEY -VERY LITTLE OVERHEAD AND THERE ARE ENOUGH MUGS LIKE ME WHO BELIEVED COMPANIES LIKE THIS CANNOT TRULY STILL EXIST . BUT THEY DO- SO BE WARNED . xxxxxxxxxxxxxx SAY NO AND KEEP YOUR CASH. IF YOU HAVE ORDERED IN THE LAST 7 DAYS CANCEL AND DEMAND YOUR MONEY BACK OTHERWISE YOU JOIN THE LONG LIST OF PEOPLE LIKE US.
PAULETTE & CHARLES HALLAM

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12872Trade Price Group [Staffordshire]
Total claims:4
Non Delivery of Tub!! »02/12/0905/07/20100
Trade Price Group - Can you trust them, no you certainly can't. They will take your money with promises of a superb product that still after 8 months has still not arrived. We are going to court to claim our monies back as we do not believe that the product is ever going to arrive and also the product we were told we would be receiving is not American but infact Chinese. If you have any queries or complaints your calls will be ignored, your messages will be ignored, your Emails will be ignored and the same with your texts. If you are lucky enough to get a reply it will only be lies. If you have brought from this company, I would strongly suggest that you call consumer direct and quote Trade Price Group is who you are calling about and they will advise you what to do next as they have heard it over and over again from all the other poor people that they have ripped off!!

Kristie Goodwin & Rob Horrobin





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13232Trade Price Group [Staffordshire]
Total claims:4
still no tub coutr pending »25.08.200905/08/20100

we still have no tub from the TPG they have cancelled delivery on us three times finally trade price group tell us via zoe crossley that we can no longer get our tub in through the site access. even though they surveyed it twice and took our money. johnathan husselbee is just as bad with his promises and lures to keep you hooked while they keep all your money and still keep trading. they have offered to crane in the tub lol. even though they now refuse to pay the crane upfront which is standard practice. so no company will crane it in , company policy which is a not there policy for a tub.NO thats all MONEY up front followed by no hot tub and a night mare of calls and letters finally ending in court which is where we are now going. i hope to see these in court and finally in prison so tpg and husslebee can stop living the good life on all our monies. trade price group have no intention of ever suppling tubs. never buy ONE form the TRADE PRICE GROUP, HUSSLEBEE or there reps like matthew moorhead



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14068UKhottubsforsale.com [RUGELEY]
Total claims:1
full refund »09/08/201012/10/20100
I paid cash on 09/08/10 to stuart cox,he assuredme cause i paid cash i would get my hittub between 6 to 8 weeks
he also advised me on the electrics i required,and he even spoke to the electrician on the phone what i needed cable ect
after the 8 weeks was up i phoned the company 05/10/10 spoke to a girl called Kate saying the company was with theyre legal team
on the 06/08/10 i phoned again,only to be told they were still with lawers and she coulnt give me any information,i phoned trading standards,they informed me to send them a recorded letter saying i would like a full refund back,they received the recorded letter on friday 081010 on monday 11/11/10 on phoning all you get is a recorded message saying theyre offices are closed and will reopen monday 0930,i kept phoning still the same,
please advise what to do next
Adam Brogan




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