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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
14622WWW.CSU8.COM
Total claims:21
CSU81 »15/11/201017/11/201020

I believe that this is from scam company that offer acai pills stating that you pay SHOPPING COSTS ONLY. It appears they then hold on to your details & use as & when they feel like it. This is absoutely shocking & fraudulant as far as I am concerned; I have contacted my bank who have refunded the amount HOWEVER I need to contact the company to ensure no further debits will be made and I am unable to get hold of anyone - PLEASE HELP!!!!


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23169NutraScience [Sheffield]
Total claims:83
Recurring Transaction »17/01/1223/01/201219
I saw advertised on facebook a weight loss trial for only £2.49, so i thought i would give it a try. However, i suddenly realised that a lot of money had disappeared from my account. When i went through my bank statment i saw i had two transaction go through, both from nutrascience. One for £37.50 and the other for £75, i looked this up on their website and it stated that this will be a recurring transaction from my account every month. I am unable to get in contact with them and i've tried to stop these transaction via my bank but they are just sending me a form to fill in but they can't guarantee it will stop the transactions. I can't afford these payments and its just one big scam for a worthless product. Please Help!!!!

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13497Diet Max
Total claims:14
DIET MAX 8003202983 EL TECAL »August 30, 200930/08/201010
I ordered and initial FREE TRIAL bottle of one of their natural products and it made me sick so I sent them an email to cancel any further deliveries of the product. The next month another bottle showed up and another $90 charge on my card. I wrote another email only after several attempts to reach someone on the phone to cancel and get refunded for the additional bottle. I heard nothing back from them and I have now just gotten a 3rd bottle and another $90 charge on my card! This is crazy! how do I stop this and get my money back?




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23296NutraScience [Sheffield]
Total claims:83
Charged £75 for free trial »30/01/1230/01/20129
Saw the advert for Pro cleanse and Max Slim on the 15th jan 2012 and paid £2.49 postage for the free trial of Pro cleanse and the same postage for the Nutrascience Max Slim. Rang today to cancel and was told that i was over the 14 day trial period for the max slim and the targetslim patch so i'd already been charged £75 for these products i'd already received as they weren't free at all but i hadn't been charged for the pro cleanse yet so if i return this then i wouldn't be charged for this at all. Checked my credit card and as i was on the phone cancelling my order nutrascience were charging my card with the amount they said had already been charged! Just hope i'm not charged anymore like all the other people on this website with multiple charges. I too am a single mum of four and if they'd explained the way they operated on their original advert, i wouldn't have touched them with a barge pole!!!!!

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15296Super Acai & Pure Hoodia (www.csu8.com)
Total claims:13
Demand Refund »15/12/1015/12/20106
On December 1st I placed and order for a months free trial of this product, costing £2.49. How was it free? when like an idiot I paid £2.49 should have realised this was too good to be TRUE then, But that's the Catch, Promises of a Miracle Weight Loss Programme!!!!
2 weeks later, today to be precise 15/12, whilst checking my bank statement I noticed a payment for £75.00 had been debited from my account to a company called www.csu8.com , I had no idea what the charge was for, I thought my card was being used fraudulently... This payment was taken without my authorisation, and I would like MY Money refunded Immediately!!

Thank You

M Nicholas


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11782CLN Cleansesupp.com [Edinbourg]
Total claims:3
acai berry »17.03.201023/03/20105
£95.88 have been taken from my account on 17.03.2010
and £ 96.25 on 15.03.2010 i have ordered free trial of diet support for 1 euro never agreed to pay for that membership

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24615NutraScience [Sheffield]
Total claims:83
money taken from bank »7th march 201217/04/20125
I was charged for nutra science goods twice or do you not give free samples like you say on your adverts!! In total I have been charged £239.88.
I tried to contact them to cancel but couldn't get an answer from the e-mail address or an answer by phone. I finally cancelled after receiving a second consignment (which I didn't want and don't know how to send back)by hanging on the phone and cancelling by pressing buttons after being offered it a ever reducing prices until finally they took my cancellation. how can I get my money back???
I would gladly send back the second batch which was sent to me.
Please help I can ill afford to loose this amount of money.

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23540nutra Science [Sheffield]
Total claims:26
Stolen Money »26/01/201207/02/20125
Having signed up for a free trial and paid £10 for shipping my account was debited with no warning for £122.40 a few weeks later.

The terms and conditions were not made clear when purchasing the 'free' trial. On cancelling the order another two debits were made from my account a few days later. These were subsequently refunded but when requesting a refund for the initial order I was emailed with the information below. How can you be charged so much for what is advertised as a free trial -its misleading and exploitative.

The enquiry number given is invalid and can not be called from abroad so it was not possible to cancel within the given time period or to speak to anyone for clarifications. Their emails were unclear and confused.

My bank were not able to do anything about it.

Any help gratefully received as this behaviour is appalling. It also adversely impacts all companies who advertise or sell online as I will never use this method again.



"This was done because the offer you signed up for with us was to try our products for 14 days before you are required to pay for them. This means you paid the postage and packaging at the time of ordering and we sent you a full month’s supply of each product.If you did not wish to pay for these after the trial period you were required to cancel the subscription and request a returns number from us in the first 14 days. If you did not wish to pay for these after the trial period you were required to cancel the subscription and request a returns number from us in the first 14 days. As we have not previously heard from you, we could only assume that you were happy to keep the products and pay for them. "

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13530My Diet Max Cleanse [Florida]
Total claims:1
Acai Berry Scam »02/09/201002/09/20104

I saw the adverts for Acai berry and decided that I would give it a try. The Advert stated I would only be charged for the shipping which was $1.49 (hard to believe) and on their terms and conditions it stated that I would be charged the full amount of the product after the 10 day free trial period. After ordering the product, 10 mins later I received a call from my bank asking me to confirm if I authorised a payment of £65.12 to a company in Panama!!! I quickly confirmed that I did not and that I did authorise a payment of $1.49. Not only did they take the $1.49, they followed up with a charge of £65.12 and not even after the 10 day free trial which they state in the T&C's. My bank can't help my because I used my card details to pay for the product, which they class as a "point of sale". I now have gone over my agreed overdraft, and as a result will be charged for this. I am really not happy about this. I tried contacting the company from their websied "Mydietmaxcleanse.com" but the telephone number they have on their website does not exist (surprise surprise) and I am beginning to think the postal address might not either. Please can someone help!!!!!

thanks

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13703 DIET MAX 8003202983 EL TECAL
Total claims:169
DIET MAX 8003202983 EL TECAL »Sept 09/201016/09/20104
In July I had ordered a "free trial" and called and cancelled additional orders before the trial period. They charged me randomly $1.30 under the company "Lean body" here and there, so I called them to complain--they assured me that I would NEVER be charged again and did end up refunding me the amount. I just checked my credit card statement this month and noticed that they charged me $42.47 from "DIET MAX 8003202983 EL TECAL". I figured out that it was the same company and just called to have the charge reversed...all the girl said was that she can send a complaint to the billing department. What?! that is ridiculous--she wouldn't transfer me over to them, just said that this was all she could do and that if they find the charge was not right then I would get a refund in 15 days! How can I be sure that this won't happen again--do I need to change my visa card? I can't believe that a company would do this! and their pill are TERRIBLE! They make you nauseous!

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14969WWW.CSU8.COM
Total claims:21
www.csu8.com »03/12/21005/12/20104
I ordered acai berry and hoodia supplement on a free trial and paid £2.49 for delivery on 16/11/10 payment of only 2.49 as i accepted was taken on 18/11 then on 03/12/10 they took £75.00 from the account and recieved nothing, tried to ring the number and it does not work




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15709numerous! pureslim, csu8 etc
Total claims:1
Super Acai unlawfully taking money »20/12/201003/01/20114
Order 46296

I had cancelled the trial and returned the product. I also emailed the helpline to confirm they no longer had my authorisation to take money from my account to which they replied and assured me they wouldn't. Then I noticed when checking my account that they had taken the money from my account.

I suspect they operate under a number of aliases...

http://www.superacai.co.uk/BAM/
CSU8.com
http://www.pureslim.com

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23267NutraScience [Sheffield]
Total claims:83
Rip Off and now scared :( »19/1/201227/01/20124
Hello,
I purchased a free trial from them it was two product nutra-Science max trim and pro action cleanse. as they were both on trial i only had to pay the postage fee which was 4.35 each. I've tried it and nothing works its just useless. so i tried to ring the number 08447451722 but it doesn't seem to work all i want to do is cancel the product i can't afford them to start taking money out of my account (i'm a student i can't afford it) please help me.. i don't need any money back i just want them to get rid off my bank details please...

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23107NutraScience [Sheffield]
Total claims:83
RIP OFF!! »19/01/201219/01/20124
I recently saw an advert on Facebook about this product, I was curious and so went on to the website.
It offered a free trial so I thought I may as well try it and would then consider buying it going forward. After all all I had to pay for was the postage...?? well so I thought...

Then I came on this website and saw all the complaints about it being a scam.. and that Nutrascience takes £75 so I tried to call their number to cancel but got an automated service, the service said if you want to cancel you will be debited the £75!

In the end in sheer worry I phoned my bank and have cancelled my debit card so that they cannot take money out.

I am also contesting the £2.95 times 2 that has already been debited from my account for the postage.

Please don't get caught out on this!!

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25979NutraScience [Sheffield]
Total claims:83
FINALLY FOUND NUMBER »11/7/201211/07/20124
HI THERE TO ALL THOSE PEOPLE THAT HAVE BEEN DUPED BY THIS COMPANY I WAS ALSO ONE OF THE POOR PEOPLE WHO HAVE BEEN DUPED BY THIS COMPANY WHO OFFER FREE TRIAL OF PRO CLEANSE PILLS WITHOUT BEING AWARE OF ANY SUBSCRIPTION AND HAVING PAYMENTS TOOK OUT OF MY ACCOUNT ONCE OF 37.50 AND ANOTHER OF 45.00 POUNDS I GOT SICK AND TIRED AND VERY ANNOYED AND COULDNT FIND THEIR NUMBER SO STARTED SEARCHING HIGH AND LOW ON THE NET WITHOUT ANY RESOLVE I RESORTED TO STARING AT THE PILL BOTTLE AND LOW AND BEHOLD THERE WAS A CUSTOMER SERVICES NUMBER ON THE BOTTLE WHICH I IMMEDIATELY PHONED TO WHICH I WAS DIRECTED TO ANOTHER NUMBER WHICH FOR EVERYONES REFERENCE IS 08447454433 SPOKE TO THE AGENT TOLD THEM I WANTED TO CANCEL ANY SUBSCRIPTION I HAD ACCIDENTLY BOUGHT WITH THEM TO WHICH THEY SAID THEY WOULD BE HAPPY TO CANCEL AND REFUND ME WITH ANY MONEY AS LONG AS I SENT THE BOTTLE OF PILLS BACK WHICH I HAD NOT USED. I WILL BE DOING THAT IMMEDIATELY AND THOUGHT I WOULD LET EVERYONE KNOW KNOW THAT FINALLY THERE IS A NUMBER THAT CAN BE USED TO GET YOUR MONEY BACK. THANK YOU AND GOOD LUCK

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23507Nutrascience and Acai [cy]
Total claims:4
REFUND FROM NUTRA SCIENCE DEMANDED!! »02.02.1207/02/20124
IPURCHASED A FREE TRIAL OF NUTRA SCIENCE PRODUCTS AND PAID JUST £2.95 POSTAGE. AT NO POINT WAS I MADE AWARE THAT MORE MONEY WOULD BE TAKEN FROM MY ACCOUNT THE FOLLOWING MONTH. I DID NOT SIGN UP TO ANYTHING NOR WAS IT MADE CLEAR AT ANY POINT THEY WOULD CONTINUE TO TAKE MONEY FROM ME AND I HAVE NOT EVEN RECIEVED ANYMORE PRODUCTS FROM THEM. THEY HAVE TAKEN £75 FROM ME WHICH I INTEND TO GET REFUNDED.

THIS SITE NEEDS TO BE BLOCKED AS I AM SURE I AM NOT ALONE IN THIS.

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17798Novarista Holdings Ltd / Sharkilage.com [Cyprus]
Total claims:8
fraudulently taking money from my credit card the amounts do not match invoice or terms and conditions »30th march 201131/03/20113

Advert claimed to be a free trial using a fake news reporter. They claim to only take £2.95 postage but did not. The helped themselves to £96 and £6 without authorisation. This amount does not match any amounts outlined in the terms and conditions. False advertising and missleading information. Email invoices sent to me said they had only taken £2.95. Not replying to my emails or answering the customer service phone number so i can cancel within the 14 days period.  Sites used are


www.timesinside.com/health/20/index.php?sub=20-gbgb2540fm#


 


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13864 DIET MAX 8003202983 EL TECAL
Total claims:169
Unauthorized Charges for Product »9/24/201027/09/20103
I was browsing online and I came across a promotion for the Diet MAX Acai Berry supplement. I carefully read the entire promotion, and I never agreed to paying a full amount, the entire promotion was that it was a "FREE" sample, and all I would have to pay was shipping of $3.87.

I am trying to find a phone number to contact them, to figure out why that occurred, but I can't locate one at all.

There was never any authorization of charging my account for this "FREE" Sample.




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16102CSU8.com/superacacia.co.uk
Total claims:21
Free Trial? and ripped off for £75 »16/01/201119/01/20113
Hi, I ordered and received the above Acai/Hoodia free trial offer. 8 days later I am billed for £75.00 my bank says their terms and conditions cover this and they cant help. I am a pensioner and they left me with nothing in my bank account.

Is there nothing I can do about this? why can these people get away with this? have emailed and phoned to make sure this is cancelled.

Please warn people about this company.

Regards
Margaret Arnott

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15843CSU8.com/superacacia.co.uk
Total claims:21
CSU8.com »04.01.201107/01/20113
I did a online questionaire and reveice this offer of getting a weight loss tables for a month for £2.49 so i paid this. (18DEC10 , WWW.CSU8.COM , 0800 098 8526 GB) this is my statement. then when i have found out that large amoung of money is missing from my account i saw £75.00 miss for the same person only 2weeks after i bought this for them when i went to find out who these people are found out there were scamer ....
This is my statement again with the amount missing ( 01JAN11 , WWW.CSU8.COM , 0800 098 8526 GB - 75.00 )




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