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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
19580byebuycar.com [Wokingham]
Total claims:7
AWAITING PAYMENT »26/05/201103/06/20112

I HOPE THE 2 POSTS PRIOR TO ME ARE JUST HONEST ERRORS BY BYEBUYCAR.COM AS IM AWAITING PAYMENT FOR £5200.00 FOR OUR VW GOLF AND THEY GUARANTEE PAYMENT TODAY 4TH MAY AND THE LATEST MONDAY 6TH MAY GUARANTEED BY GREG LAWTON!THEY HAVE GAVE A PROFESSIONAL SERVICE UP TO NOW AND I HOPE I RECIEVE PAYMENT AND I CAN FINISH THIS POST WITH A POSITIVE COMMENT ABOUT BYEBUYCAR.COM SO PEOPLE ARE NOT PUT OFF IN DEALING WITH THEM!AN UPDATE TO FOLLOW VERY SOON! SETTLED ON MONDAY 6TH AS THEY SAID. I HAD TO CHASE THE MONEY THOUGH BUT THEY DO PAY EVENTUALLY!


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20382NETHOSTASSN.COM PHOENIX AZ
Total claims:10
refund to me »3/05/201130/07/20112
I saw an advert for this company on Facebook and clicked onto it. It stated that it would cost £1.22 to look at it so I gave my details as I was interested. I read half way through it and got bored cos it just kept repeating itself so I closed the link and deleted it. When I received my statement I noticed that this company had taken another sum of £19.15 and I hadn't even agreed to anything and then another sum of £18.90 was taken so I went onto the website and sent an email telling them to stop taking money from my account and asked for a refund. The email was not acknowledged.


03 May 11 NETHOSTASSN.COM PHOENIX AZ £1.22

09 May 11 NETHOSTASSN COM PEORIA AZ £18.90

16 Jun 11 NETHOSTASSN COM PEORIA AZ £19.15

09 Jul 11 NETHOSTASSN.COM6023434 602-343-4203 AZ £19.29

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15548www.ipodnanouks.info
Total claims:4
Lost christmas present »30/12/1023/12/20101

Ordered ipodnano 16gb for christmas present on the 30th nov. 2010, after trying to contact them for approx. delivery time, nothing no return emails, this is an attempt to recover £79.00 which I feel may be lost?.....


This is an update to above claim on the 28th Dec. 2010, I recieved a package from China with what at first looked like an ipod nano, when I got it up and running I discovered it was nothing more than a cheaply made, but expensively charged mp3 player. It is not compatible with iTunes, and is not recognised by my ipod dock, my computer only see's it as memory storage disk and that is all it is. You can load it with music files through your computer and playback but the functions are those of a cheaper mp3 player. It states on the box it came in that it was ''Designed by Apple in California, Assembled in China, Model A1199 (1P) Part No MA477ZP/A, (S) Serial No 7k639L5NVQ5''. I realise I have recieved more than most of you but why do I feel so frustrated and angry, simple, there is no one you can make a direct complaint to. Should you contact the British Trading Standards, their Chinese equivilent or Apple.


The company who scammed me, who's name is on the postage documents but is in Chinese, seems to be only one of many trading under similar website names. Is there anyone out there who can throw some light on what we can do and what our rights are? The fact they are making claims that it was designed by Apple would lead you to believe Apple would be more pro-active to help...


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15340www.yourbestuggboots.com
Total claims:10
ugg boots »12-04-201016/12/20101



Ordered a pair of Ugg Boots for Christmas and was sent confirmation for boots being $88.88 and after we looked at our bank account they took out $92.53 . We where told it would appear on our credit card statement as http://chengguang Co. Ltd.. And it posted account WWW.PAYTOBIZ.COM SHENZHEN CN We have tried to contact company thru email and still no response about our purchase and still no boots!

I would not use this site for any boots because they are a total scam company RIP_OFF

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19390byebuycar.com [Wokingham]
Total claims:7
Unpaid / delayed payment for goods recieved »10 may 201123/05/20111
Byebuycar.com picked up my vehicle and were supposed to BACs pay me for it within 5 working days.
I am still awaiting payment and all I recieve is excuses it is now 23 May 2011.

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19470byebuycar.com [Wokingham]
Total claims:7
No Payment made after collection of car »18th - 28th May 201128/05/20111

**Update 31/05/2011 - Today I finally received my payment in full, 13 days after collection of my car. I received a phone call this morning telling me that my money should now be in my account and could I please remove my comments from this site**


After collection of my car on 18th May and confirmation from byebuycar.com that the money would be BACS transfered across to me within the next 3-5 working days, I am still awaiting the funds to turn up. After phone calls yesterday, I was told that there had been a clerical error and the money had gone to the wrong account and that I would have to wait for the money to be returned to byebuycar.com before I would be paid. This is totally unacceptable and after further discussion, I was told that the money would be CHAPS transferred into my account by the end of the day - I am still waiting for the money.


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21377byebuycar.com [Wokingham]
Total claims:7
No payment after car taken »16/09/201106/10/20111
Found Byebuycar.com online. Read advice from this site but decided to give them benefit of doubt as not a huge sum of money involved. After a few phone calls a deal was agreed with a person called Joel and he implied a "you can trust us message". Also received an email from a Gregg Lawton cofirming details. I even did them a courtesy by picking up their collection driver from train station - 9 miles away. The car was then collected but no payment has been paid into my bank account (3-5 days was promised, 21 days ago! Phone calls unanswered - emails not replied to. What a con! As reported above a meesage on their phone now states they have ceased trading and contact will be made re insolvency. As there appears to be no evidence of this and their website still appears to be up and running, I will now report this company to Trading Standards and if they so advise, also the police. Do not trust this company!

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19815NETHOSTASSN.COM PHOENIX AZ
Total claims:10
Fraudulent/unauthorised transaction »17/6/1117/06/20111
All these transactions have been taken from my credit card account - Unauthorised. I only noticed thses today 17th June 2011. Never signed up for anything with this or any other company providing webhostings. Contacted my bank to report as fraud. They will be investigating it. They said the transaction says that it was for pc software and is in USD. I want my money back and I want to know how they can access my credit card account.

09 Jun 11 NETHOSTASSN.COM PHOENIX AZ

13 Jun 11 19.01


09 May 11 NETHOSTASSN.COM PHOENIX AZ

11 May 11 18.81

09 Apr 11 NETHOSTASSN CO00 OF 00 602-3434203 AZ

11 Apr 11 18.88

03 Apr 11 NETHOSTASSN CO00 OF 00 602-3434203 AZ

06 Apr 11 1.23

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20165bt websites bradford [spalding ]
Total claims:1
a nother bt website rip off »june 2011/july 201113/07/20111
press release for thursday


Andrew peacher
long sutton
lincolnshire
pe120hu


01945 440725 07827731060


Hi,


i was wondering if you could post a story do a interview live or recorded or blog our siuation on your news service reference rip off britain by bt websites and bt customer street ufindus.


I am a family man carer to my very unwell wife i am on working tax credits and wife on disibility income and i have tried a bit of self employment via a website or 2 and man and van removals our children are in care and we feel bt should not target vuneralble people with miss selling lies. We are still with bt phone and broadband but want to warn people to be aware of very strong bt websites not customer street as we believe they are no longer harsh sales pitches that go on and on as if you disagree it takes weeks if you agree you are in so much debt.


OUR Bt Hell Andrew Peacher and Joseph Kreft Bt Customer Street and Bt Directories Bradford
Tel 01945 440725 07827731060 Andrew
Joe 07970784958


Dear Sirs,

Bt Customer Street
My business partner joe kreft and i have been with bt customer street based in Lancaster and paid £700 pounds plus for a website and to date as we left the directories side no one offered to keep the site on cd so we had to pay for a nother one we used the same domain name www.homemovingquotes.co.uk This 2nd site costs £2000 to do as the previous site was promised by sales with a database infact they lied and no database given so we had to go else where.


We also got the bt directories at a large cost of £100 pound a month and all the stats showed this did not work for us but as promised we had to try to believe after many account managers complaints made we gave up.


Bt Websites Bradford
Know 6 to 8 weeks ago in early june bt websites sales man syed haider has again done it all again same miss selling sales pitch like bt customer street whats really unfair spooky sad you call it what you like

he said hello mr peacher i believe last year from our records you was missold a customer street website and directories package i can help etc etc

He gave me days of sales calls i wasnt happy but i finally gave in as syed haider promised me a call with head of billing and him and me and partner joe to agree monthly payments to what suited our budget this was agreed by email as early as 17th june

And this went on and on untill 12th july when we was told all this was not possible. we have emails to prove all this and bt calls to us if they check the bt calls to us. The sales man syeds mobile records will prove the constant contact to us making us believe we was geting the websites x2 that we was offered he knew his calls wasnt traced recorded by bt as he used his mobile little did he know skype mobiles can do this so we got him.


Whats confusing to me is why syed haider and james weaver bt sales and website designer kept us hanging on for such a long time we told them we wanted a billing arrangement first before site was started i think they was on a wind up as they knew customer street had ripped us off.


The website cost for www.isawyousawme.com it started off as a 1000 pound sale then £2700 then £5200 plus vat at all times before any contract was signed i asked syed and told syed i was on working tax credits and any large bills would have to be paid back at a agreed amount before the work started syed informed me dont worry we need the development to start then we get the billing manager from bt websites to sort out the agreed figure this information i know find to be untrue john floren syeds team leader on the 12th july.


This was posted as a example of what we could say to the world with bt websites sales pitch and miss selling recordings we hold
http://youtu.be/eoqF2SljF5I


We will publish the full recorded sales calls when we have been given media attention first at no cost to anyone we will give you them for free.



COMPLAINT BY BUSINESS PARTNER CURRENTLY NOT BEEN ACKNOLEDGED BT BT WEBSITES



Hi,
I'm led to believe that you deal with any complaints about B.T. customer service.
My business partner, Andrew Peacher, and myself, Joseph Kreft, have had the misfortune to deal with a catalogue of broken promises TWICE.
First with that misleading, promise breaking outfit Sesame Street. I swore that I would never touch B.T. again after that fiasco. You gave us an off the shelf site with no seo after a multitude of promises to the contrary. Please check the history of Homemovingquotes, I'm sure you'll be impressed.



This time round your "sales" machinery went into action again. Endless promises about costs and functionality and the absolute rubbish about trying to make up for the last costly farce. Unfortunately we fell for it again.
Listen to any recordings that might be left of isawyousawme discussions.
We were working with another party on this project but Sayed sweet talked us round. We can't go back to that developer and have wasted nearly 2 months. You have now informed us that you can't complete this job. You haven't started a far as I'm aware !


I really hope there is someone with a bit of business integrity and pride left in B.T. and I hope that it is you.
Yours
Joe Kreft
SOMERSET
07970784958

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22023v-money.co.uk
Total claims:4
i want it back now !!!!!!!! »5/11/201114/11/20111
woke up to find my wages have had 49.50 taken from my account i was ment to pay my rent have not recived any loans or money from them and no recipt i want it back now!!!!!!!!!!!!!!!!!!!

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22746http://www.pointshop.co.uk
Total claims:1
Deletion of Linked Blog account and loss of 6000 points »29/12/201129/12/20111
Have had an account with Pointshop for a few years and a linked pointblog account

Today I have discovered that they have just deleted my linked blog, resulting in my loss of 6000 points which is equivalent to roughly £15 without notification or reason.

Several other account holders have experienced the same issue and we are extremely disgusted at the service this website provides. Have already submitted a complaint on the site but their reputation of responding is 0.


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25172Book-your-driving-test-online.co.uk [Birmingham]
Total claims:6
Dont book your driving test with this company »26th April 201221/05/20121
I Googled booking your driving test on line and this company are the first in the list to come up so I assumed they were the DSA, Paid £78 which is £62 for the test and £16 for a retest which was confirmed in an email to me. Daughter failed so rang DSA to rebook only to be told I had booked through a third party so went back on to website to book retest but found I couldnt and could not ring this company either. Emailed them as I thought I would be able to scan a copy of the fail sheet as it has an examiners number on it but despite the website saying the can book things quickly its not true as was told I had to post the original fail sheet to them. Doesnt tell you they are not afiliated to the DSA on the screen I used to book the test on, in fact the website is pretty basic. Asked for a refund and was told its company policy not to give a refund but it doesnt say this on the website either. Was also told they have pass protection and terms and conditions but again nothing on their website about this so asked them to send me the details about the refund policy, pass protection scheme and terms and conditions but have not had a reply. Person who sent emails to me was very rude and would not give me their name or the name of anyone to complain to and 26 emails later they now refuse to reply. Have now had to pay £62 for the test direct to DSA. Only a small amount lost but the company need to be more transparent as they dont say you have to return the original test sheet anywhere on their website and they dont provide any terms and conditions.

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27386Your Own Store [Bournemouth / London]
Total claims:3
dupedbyyos »March 201215/11/20121
dupedbyyos

I bought my own store from YOS Bright Light Media back in March of this year, it cost me £5,400 and to be quite honest I wish I had never heard of them. I was told I could expect to earn £47k a year and was realistic to know that would not happen over night and would take time and a great deal of effort on my part. I did expect to start to recover most of my outlay within six months to a year maximum. In 8 Months I have fully followed their training modules and videos. I have built up over 1700 likes on my Facebook Fan Page, my site is fully optermised and has been for many months. I have tweeted over 3000 times, sent hundreds/ thousands of other messages and blogs through Digg, Pinterest,Linked In, Google+,Posterous, Stumble Upon, Facebook, host blogging and many more.

During that time I have made one sale with commission of £80 which is a lot more than many of my fellow store owners have made whom I have been in contact with. I started to build up reasonable Google rankings on 8 of my 10 categories and the traffic to my site remained constant a miserable 20-40 per day. Now since Google has brought in major changes to their algorithms my Google rankings vanished over night several weeks ago and never reappeared, my traffic has dwindled to less that 10 a day.

I have worked tireless on my site since I bought it, not just a few hours a week or day as YOS proclaim is sufficient but sometimes as many as 5-6 hours each and every day. YOS tell me I need to do more, more backlink building and blogging etc the same response it would appear they make to all store owners who eventually wake up and start asking awkward questions to them.

In recent months its become impossible to talk to YOS staff by phone as they have changed their phone options, now you can only send in tickets with problems you might have.

I must confess the staff were always at the end of the phone to help with problems most of which were sorted out. I fully believe when they sold my site to me that they were fully aware of the Google shake up which has rendered our stores totally unworkable and useless as without Google rankings we cant get traffic without traffic we make no sales. I very much doubt I will ever get a refund from them as they have all the get out clauses built in to their contracts which none of us that Im aware actually signed.

At the current rate of sales and commission it will take me 50 years to recoup my outlay. I really wanted this to work as I have put all my savings in to this and would love to be proven wrong by YOS as I had great faith in them and found the staff very helpful but so far we have heard nothing from them about how they are going to resolve this issue with Google, Their silence is deafening. Instead they are working to promote new get rich schemes not for customers as the only ones who seem to be making any money out of YOS stores are YOS.

I am totally convinced that YOS is a scam and portrays it is a credible company providing a service to its store owners whereas in reality, all they want is your money, their IT and sophisticated looking website and training videos etc is all a front as the truth is the product is corrupt and cannot possibly be proven to work especially by YOS without authentication by a professional and independent authority.
Take my advice stay away from YOS and Bright Light Media products.

I have seen evidence of this companies scare tactics to the point of it being criminally threatening and intimidating by its PR company engaged to revamp its poor public relations identity.

I fully expect this company to soon up sticks and disappear leaving us with no websites or any chance of getting our money back.
Rating on YOS 0
dupedbyyos's

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28813Smart local media [Smart Local media/Dorking]
Total claims:1
Rip off »15/03/201323/03/20131
After paying This company £2040 for website and online SEO webhosting and other associated products found my website on page 3 of google after 3 months.
Contacted them to move SEO and running of site to another company after which a lot of aggravation and phone calls for two weeks finally got control and the new company within 3 weeks I was on page 1 in the top 3.
so all they had done was host site until now.
Then on the 15/03/2013 my site was suddenly shut down by smart local media with a banner saying Suspended pending and a phone number, contacted them and they said the wanted £199 to give me the site otherwise the would not let it go to me which after paying them over £2000 was tantermount to Black mail. I had no choice but to pay and then after two weeks the finally transferred site and IPS tags which left me without a site for two weeks and loss of business for that period of time and a charge of £199 for release of my site.
This company are a dirty tricks company and would not refer them to anyone.

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13810Wahoopro
Total claims:4
charges »9/17/201023/09/20100



Do not know who these people are and do not know what the charge is for. No contact information can be found for them at all. I had to cancel my cards and go to the bank to file thee claim.

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14094Wahoopro
Total claims:4
refund »10/13/201013/10/20100
I JUST LOOK AT MY CREDIT CARD STATEMENT ON LINE THAT COMPANY TOOK MONEY FROM MY CARD I ONT KNOW NOTHING ABOUT NEVER USE ANY THING NEVER STARTING ANY THING I( DONT EVEN KNOW WHAT ITS FOR I WANT MY MONEY BACK ON MY CARD WHAT EVER THEY SELLING I DONT WANT CANCEL IT. refund my money sometimes you dont know what you getting into they just take your money i need my money now,. thank you asap my name is angela ervin.




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14156Wahoopro
Total claims:4
withdrawal from account »10/14/1017/10/20100




I went online to find a business; title of business was Rapid5 Success. It was $3.00. They had other products that were for sale, but I did not purchase any of them. I started reading the process of this business, but did not get finished. So when I checked my account on line on 10/16/10; this money had been withdrawn by them. I can't even get back to the Rapid5 success program. They have taken money not authorized by myself and I want it back. NO WEAPON FORMED AGAINST ME SHALL PROSPER.

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14272Wahoopro
Total claims:4
$$$Wahoopro »9/17/201023/10/20100

I do not know who this company is but they took $89.95 from my viza card on 9/17/10 and also on 10/12/10, $8.95 on 9/19/10 and $3.00 on 9/12/10 Ive cancled my card and filed a dispute with viza to get my money back. This company should be looked at by the athorities in Utah for taking money from credit cards without permission.


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16000www.ipodnanouks.info
Total claims:4
ipodnano »08/12/201015/01/20110
Ordered an ipod for my daughter for christmas. I am an inexperienced computer user and feel very upset that this can happen. I have paid for something I now believe to be non existent.
I do not understand how this can be allowed to continue,surely it can't be that difficult to police. Does Google hold no responsibility? I thought it must be genuine because it was through them. I am gutted.

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15032www.ipodnanouks.info
Total claims:4
CHONGQING LISHAN TRADING »2/12/201008/12/20100
I BOUGHT WHAT I THOUGHT WAS AN IPOD FROM THIS WEBSITE FOUND OUT THERE A DODGY WEBSITE THAT SEND FAKES OR DONT SENT NOTHINK AT ALL I HAVE EMAILED THE COMPANY 12 TIMES TO TELL THEM TO CANCEL MY ORDER WITH NO REPLY FROM THEM THEY HAVE OPPERATED UNDER DIFFRENT WEBSITES WITH THE SAME TRADING NAME THAT THE MONEY GOES INTO (CHONGQING LISHAN TRADING)
FOR UGGS AND IPODS AS I PAID WITH A DEBIT CARD I COULDNT CANCELL IT THROUGH MY BANK SO IV KNOW GOT TO WAIT 15 DAYS TO SEE IF I RECEIVE ANYTHINK (FAT CHANCE OF THAT HAPPENING) BEFORE THE BANK CAN DO ANYTHINK £62 POUND DOWN FOR CRIMBO ROBBING SCAMMING B%?@:~{)&

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