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Found: 2


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
726D-Lux Budget Hostel [SYDNEY]
Total claims:2
D-LUX HELL »3RD JAN -8TH JAN27/01/20090

WE ARRIVED AT HOsTEL, our ROOM Was MOULDY, DAMP LEAKING, AND FILTHY. WE COMPLAINED 2ND DAY; , NOTHING WAS DONE, UNTIL 4TH DAY, AND TOOK UNTIL 4TH DAY TO BE OFFFERED ANOTHER ROOM, WE ONLY HAD 1 WHOLE NIGHT LEFT SO DECLINED. THE HOSTEL LIFT WAS ALSO FAULTY, THERE WAS ROTTING FOOD IN THE KITCHENS, THE STAIRWELL WAS VERY UNCLEAN AND SCRUFFY TO, THE LEAKING WINDOW AREA WAS A HEALTH AND SAFETY RISK, THE AIR CON IN ROOM ABOVE HAD PROBLEMS - WHICH A MEMBER OF STAFF ADMITTED TO ME THAT THE HOSTEL WERE AWARE OF, WHICH WAS CAUSING THE LEAK IN OUR ROOM, NOT ONLY CAUSING EXCESSSIVE AMOUNT OF MOULD BUT LEAKING ONTO AN ELECTRICAL SOCKET!


I WROTE TO THE PEOPLE I BOOKED WITH WHO REFUNDED THE 10% DEPOSIT, HOWEVER D-LUX HAS LIED ABOUT THE EVENTS AND CALLED ME A LIAR AND REFUSED TO REFUND ME ANY MONEY!


i have some disturbing photos to back up my claim, the hostel have sent photo's of the rooms "redone" - but why were these rooms allowed to be rented out in the 1st place!??? there is no excuse, ignorance is not an excuse!!!!! The D-Lux ruined a once in a lifetime trip for myself and partner.


I am only asking for a refund of the 4 nights - £120 that is it!!!???


more details »


6906D-Lux Budget Hostel [SYDNEY]
Total claims:2
LOOK!!!!!!!!! »0650463219/11/20090


more details »



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