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Found: 128


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
15784cosygiftboots.com [China]
Total claims:1
2 pair of boots never recieved »12/14/1005/01/20112
I orderd these boots for Christmas. Never recieved them. I checked the reviews on the company & they were all very good. I ordered 2 pair.




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16451Ugg boots sale plaza [Beijing]
Total claims:3
Wrong payment taken »02/02/1103/02/20112
BEWARE!!! This company www.uggbootssaleplaza.com is a con!!! I ordered a pair of Ugg boots for my birthday and received a message saying that the order would not be processed until Feb 7th due to company holidays. The cost of the boots was £55.80 which I know is cheap for Ugg boots, but not too cheap to have made me suspicious. I believed the company to be UK based as the website states that orders are delivered fairly quickly and I was invoiced in GBP. I logged into my bank account today to discover that nearly £60 had been taken by a company called handbagseek beijing. For one, I never gave permission to this company to take any cash and two, if this is payment for the boots I ordered, then I have been overcharged. After googling handbagseek it appears that they are fraudsters having opened and closed various stores selling different designer goods such as Uggs, Timberland Boots and designer clothes. It seems unlikely that I will receive a response from them regarding my complaint and I am unlikely to receive genuine Uggs, if I receive anything. The fraud department of my bank are currently investigating but I would urge anybody to avoid offers that appear too good to be true - they often are. I have had to cancel all my cards and my husbands and the inconvenience is huge. I will now only purchase goods on-line using paypal. Please pass the message around as these fraudsters seem to be huge!

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20416UGG Eden [N/A]
Total claims:8
Fake website »31.7.1101/08/20112
Found the website www.uggeden.com, which offers cheap Ugg boots, and purports to be the official site of Ugg Boots Australia. I selected the boots I wanted and paid for them.
An email arrived immediately from 'visamasterpay@sitecomplaint.com' which raised my suspicions. This email said the funds had been taken out of my account, and were for a company in Shanghai (not currently a state of Australia, as far as I know). There has been no order confirmation, and my bank confirms that this is a scam.
Be aware.

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15876Shenzhen - The Golden Coast C
Total claims:2
fraud »16 december09/01/20111
I order a pair of uggs for my friend, the website seemed pretty genuine. I usually use a different website, but this website promoted 'FREE SHIPPING' so i ordered with them, being told id receive a comfirmation e-mail, i never received one, Nor did i received the UGGS. The money has been taken out of my account and worst of all i cant remember the name of the website, sounds stupid i know, but i do so much online shopping i didnt think anything of it.

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14897uggsales.cc
Total claims:6
wrong purchase »02.12.1002/12/20101
On 24 of November I was order uggs boots from uggsales.cc try to concact them several times nobody replay in my emails, the uk number they give on them web site is doesn't work. Today I receive boots but they not the same as I was order. I order ( roxy) but receive different style and I don't like them. Also the before I paid for boots the price was 0ver £60 but when I paid they charge my more then £70. I would like to receive full refund or uggs I was order.
If anyone knows how I can contact that company please let me know. My e-mail karrii89@googlemail.com

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16270.ugggsaleboots
Total claims:17
ITEM NOT RECIEVED »13/1/201026/01/20111
i ordered a pair of ugg boots on 13th january i still haven't recieved them. i have sent numerous emails and had no reply to any of them. they SAID IT WOULD TAKE BETWEEN 5-7 working days. they took the payment out of my account on 15th of january.i paid by credit card. they were a present for my 11year old daughter. her birthday has been and gone. i just want my money back.

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22079bestdiscountboots.com [bejarone]
Total claims:1
ripped off »10.31.201117/11/20111
my name is corinne i was looking to order some ugg boots for christmas my boyfriend was buying them for me. i went on the internet because i thought i mite get them cheaper. i did that alrite to cheap. should of new really but the site looked really real thinking of it now. i should ov looked for contact numbers because there isnt any all u can do is email them. wish i would of looked on a site like the first. so i ordered them thay sent me a email which went to the junk box. which i thought was strange and not abot my order just sayin thanks for registering strange again. thay were meant to be recieved in 6 days didnt get them emailed them thay said thay bin dispacted. anyway still havnt recieved them ive emailed them again ive had no reply theres no chance im gettin them can u help me please thanks.

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19679uggsincheap.com
Total claims:2
Counterfeit Goods »08/06/1108/06/20111
I ordered what i belived to be genuine Ugg boots as stated on the uggsincheap.com website. I have now received a letter from the UKBA to say that my goods have been seized because they are counterfeit. I contacted the company and they said the best they can offer me is either more boots sending out or a 50% refund. They have so far refused to give me all my money back.

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20939gobootshop.com [shanghai]
Total claims:4
ugg botts not delivered »30/08/201110/09/20111
i ordered a pair of ugg boots from this company two weeks ago for £62.21 and have not recieved them or any correspondence . i have sent an email but had no reply

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21653uggeden [N/A]
Total claims:11
Boots did not arrive »6th Sept 201123/10/20111
I ordered some Ugg boots for a present, a month in advance of when i needed them. They seemed ok, as they emailed to check they had the right address. I then heard nothing and no boots arrived. I emailed and they sent me a tracking number which did not work, when there where still no boots two weeks later, i emailed again and then a second tracking number was sent, again which did not work.
The most frustrating thing is you cannot communicate with them, they seem to have two generic emails that they send out, this email just says they are either checking your order, or they send the same tracking number.

i have asked for a refund but just get the tracking number email.
It is so frustrating!!!!!

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21266uggeden [N/A]
Total claims:11
ugg boots »09.09.1130/09/20111
i was looking to buy ugg boots found a website http://www.uggeden.com/ which were half the price, i choose and paid for my boots that said they cost £75 with no shipping cost, they said they would send a tracking number for my delivery i didnt get that, and still no sign off boots!! SCAM

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20983uggeden [N/A]
Total claims:11
£56 »13/09/201113/09/20111
i bought a pair of ugg boots online from what i thought was ugg austrila they arrived in the uk ok but now customs have them because they are fake i tried to email uggeden many times but get no reply

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21313uggeden [N/A]
Total claims:11
uggs not arrived »01-09-201104/10/20111
ordered weeks ago, no reply to emails and no sign of my damn uggs, which im starting to think are fake anyway!

ive emailed them 3 times with no response to any of them, contact name is Carol, clearly Carol does not like to reply to people.

ive emailed them today asking for my money back, but im not gonna hold my breath!

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21343uggeden [N/A]
Total claims:11
Scam - »06/09/201105/10/20111
Ordered Classic tall Ugg boots from this company claiming to be a Original Ugg boot company. Placed ordered online none the wiser on the 06/09/2011. The following day confirmation of order was received in not so good English, which is when alarm bells started to ring, 2 weeks later no boots money had been taken, i emailed a hotmail account to a lady called Cindy who then replyed with a tracking number. Boots have been at Stansted since 23/09/2011 as undeliverable package, i have emailed Cindy many times requesting my money back but of course she is not replying now. So now have to find the money to try and buy another pair and it won't be online i think i will stick to high street shops. Its now 05/10/2011 a month after ordering these boots and to be honest i don't want them, i think if they ever did turn up i will be chucking them in the bin as they will be crap no doubt. Do not trust Uggeden people!!

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21691uggeden [N/A]
Total claims:11
goods seized by customs »7th September26/10/20111
ordered and payed for 2 pairs boots 7th September
No response from uggeden letter from uk border agency to say goods were seized i have contacted uggeden 55 times no reply i woul at least like a reply from uggeden

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21323www.uggden.com
Total claims:1
no boots/fake boots »2 september 201104/10/20111
sent £62.00 for ugg boots they were seized by customs for being fake from china the website said uggs australia.

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21541www.uggagogo.com [China??]
Total claims:4
Fake Ugg Boots »16/09/201116/10/20111
I placed an order with the above company for a pair of Ugg Boots on 16/09/2011, the boots have subsequently been detained by the Uk Border Agency / Deckers & i'm currently in the process of trying to get a refund from the company. Unfortunately I paid with my debit card & doubt if I will get a refund at all as the company are now saying its not their fault the boots have been detained!!!
I think the company is actually based in China but there is only an email address on their website & no actual address or telephone number....

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22334www.loveuggbootsuksale.co.uk
Total claims:1
Sale of fake boots »November 21st 201102/12/20111
On 21st November I found the afore-mentioned site via Google and, as it appeared to be kosher and to have some great reductions, I ordered some ugg boots. As soon as my payment (which had to be by debit card!?)had gone through the screen went blank - alarm bells!
I phoned my bank who said that the payment had gone through to a holding company called 'Drifting Angel' so I immediately emailed the company to send me confirmation that the boots were on order. This was confirmed but when I received th boots a few days later I realised that they were not the genuine ones.
I emailed the company to send me the return address so that I could get a full refund and since then they have been messing me about - initially insisting that the boots are the real thing and subsequently even offering to give me a £12 refund and I keep the boots! What is evident is that they do not wish to give me the return address as they are avoiding reimbursing me.

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27669maSTER4brands [kevin smith]
Total claims:1
FAKE UGGS »7 Dec 201210/12/20121
I ordered UGGS for my granddaughter from a site that advertised authentic UGGS. When they arrived they were from CHINA and were not even in a box. I had them inspected by an UGG dealer and was told they were FAKE. I've contacted the seller and he wants me to send him a picture. He knows they are FAKE, because I've seen his name listed on this web site before. He is not a person to do business with. I got ripped off. I will never get a refund, but I learned a valuable lesson about trusting people.

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15907uggboots4u
Total claims:2
ugg boots not recieved »18/12/1011/01/20110
I ordered a pair of boots from this company and have not recieved them! I contacted the company 3 times and they havn't even answered my e mails. I went on line today only to see other customers have had the same problem, plus fake ones that were seized by customs! This company needs investigating sooner rather than later to help stop other customers being robbed!!!!

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