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Found: 7


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
861Tesco club card [Dundee]
Total claims:3
Missing reward points »2008/200910/02/20091

So long winded and confusing I'm not so sure I can explain it,


Approx 12 months ago I reported my purse as stolen. Since then I have not recieved the correct reward points from Tesco club card/credit card. I believed it to be the confusion of the card being stolen but I'm not so sure now. I Have repeatedly contacted club card and credit card depts over the last 12 months and been given lots of fob off stories as to why I havent recieved the points. Each dept blames the other. The last and lengthy e-mail (so I have it in print) now says they have been sending them to a different address!! as I have lived at the same address for the last 8-9 years I dont know why they should start to do this.... and I still have been recieving mailings and club card info to my usual address.  I'M CONFUSED AN VERY VERY ANNOYED NOW, How ever loud I shout No-one seems to be able to deal with this and no-one ever rings back when they say they are going to. SHOCKING customer service. If I treated my customers in this manner I would have NONE left. Since asking for the complaints dept details a few days ago I have had NO corrospondence at all.


I only want what I am Due.


 


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14703Tesco club card [Dundee]
Total claims:3
Missing clubcard points »aug 1022/11/20101

I have had no points for my Tesco Direct purchases. Told they didnt have my address despite sending all the goods successfully to my house. Very long, long saga of frustrating phone calls, unreplied to letters - some even sent by recorded delivery. Anyone else out there having problems - I can't be the only one! Why cant they just give them to me???


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19503Rewards Now
Total claims:4
Rewards Now / Credit Score Matters - who are they ? »28/03/1131/05/20111
I've just looked at my bank account to find 3 payments have been made to Rewards Now - I have no idea who they are or when I checked them out but I certainly haven't received anything from them. I certainly can't afford to pay them the £60 it's seems to have cost so far (£19.95 per month since March).
Do they have a connection to Credit Score Matters because they have done the same thing too for the same period on the same days for the same amount? I haven't received anything from them either.

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27646Tesco club card [Dundee]
Total claims:3
missing club card vouchers »30/11/201207/12/20120
I CHANGED MY ADDRESS FOR MY CLUBCARD IN AUG 2012 I HAD 28000 POINTS ON THE CARD WAS LOOKING FORWARD TO GETTING MY VOUCHERS THROUGH FOR XMAS WHEN THEY DIDNT ARRIVE AFTER 10TH NOV I PHONED TESCO CLUBCARD TO MY SURPRISE I WAS TOLD THAT THE CARD WAS REGISTERED IN SOMEONE ELSE NAME THEY COULD NT DEAL WITH ME .AFTER COUNTLESS PHONE CALLS EMAILS GIVING THEM ALL THE PROF THAT IT IS MY CARD EVEN SENT COPYS OF RECEIPTS WITH THE POINTS IAM STILL WAITING FOR SOMEONE TO SORT IT OUT .

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20367Rewards Now
Total claims:4
unauthorised debit »26.07.201129/07/20110
deducted 19.95 from my account without due process

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22296Rewards Now
Total claims:4
Credit Scam »29/11/1130/11/20110
Applied for a FREE credit report from www.creditscorematters.co.uk and cancelled the agreement same day as they could not fulfill my request. One month later their sister company www.rewardsnow.co.uk debited my account by £19.95. Not happy!! My Bank says this SCAM isn't fraud!!!!

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24597Rewards Now
Total claims:4
ripped off »16/04/201217/04/20120
After looking for a loan I signed up with Loanoptions.net. Rewards now and Quick credit score both obtained my details from them and both took £19.95 from my account. I rang rewards now and they told me I could speak to a team leader, who when told I hadn't subscribed to them, was really rude before putting the phone down on me. All I want is my money back ASAP

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