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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
1510civil aviation authority [chichester]
Total claims:1
compensation »15092008 25/03/20091

In July 2008,I booked flights with  XL Leisure,Freedom Flights,through Travel Republic travel agents.Unfortunately shortly after,XL went bust.Travel Republic were very helpful and via their websit sent me all the required forms to make a compensation claim,through the TRAVEL REPUBLIC is ATOL bonded. I sent those forms to CAA in Sept 2008,and since then have had very little response.I have emailed CAA on 3 occasions but have received no reply.It is almost impossible to get through on the phone also.I just find it annoying and frustrating that the body authorised to settle claims is so non responsive,and wonder what is the point in having a system designed to safeguard such occurrences when it is apparently ineffective. 


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