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Found: 14


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
26849Southern Joinery (was Step by Step) [Upminster]
Total claims:2
unpaid invoice »201226/09/20123
I like other people have done work for Ian Ancient and have not been paid.He told me that he has been ill, has been waiting for people to pay him. All sorts of excuses and its all lies. This man lies for a living. Ive been to lots of his suppliers and thay all told me not to trust him as he does not pay his bills.
I have been to his customers and although some seem happy a lot are not. Having payed him upfront they wait for weeks to get there job done.
Dont use this man or work for him as he will turn you over. He lives like a lord in a very large house. I know where if your interested.

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23353Southern Joinery (was Step by Step) [Upminster]
Total claims:2
Faulty Wooden Doors »Nov 201101/02/20122

The owner (IAN ANCIENT) of Step by Step Stairways (now trading as Southern Joinery), took my money and failed to delivery a product of acceptable standard. Eg the front door would not open/close; the locks are flimsy, there are gaps around the outside and bottom of the frame. Ian Ancient then deducted money from my credit card without my permission and failed to correct the doors. IAN ANCIENT gave me the most ridiculous laughable excuses over a period of 6 months as to why he couldn'd fix the doors (e.g. he broke his back, his mother was dying but she would be back at work on Friday, the glass I ordered was being shipped in from China...). Ian took £3000 from me and left an unfinished door. He never called back - I used to have to go into the shop in Station Road, Upminster and make a fuss before he would appear. He really thinks he can take people for idiots? I think not. I am taking him to court over his atrocious actions and the fact that he took money from my credit card without being authorised (and when I asked for a refund he said he 'was not mandated to do this' ). I asked him repreatedly to fix my door but, as he has my money, he is no longer interested. I always try to support local companies but IAN ANCIENT of STEP by STEP STAIRWAYS (or SOUTHERN JOINERY) does not deserve to be in business in my view


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24740southern joinery [Upminster]
Total claims:2
never payed invioce »24/2/1224/04/20122
i did some work for this crook, and never got payed, Ian Ancient is a liar a cheat and a crook no more no less, he tells you everything you want to hear so he can get what he wants from you be it money or your sweat and effort, so he can sit back on his large arse and do nothing, he lies about his mother being ill, he lies about cheques having been posted,
BE WARNED DO NOT WORK FOR HIM OR USE HIM TO WORK FOR YOU,
if anyone is interested i know where he lives and will happily send anyone his address

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28324Ian Ancient [Upminster]
Total claims:2
DIRECTOR »1/02.201309/02/20132
IAN ANCIENT IS NO LONGER INVOLVED IN THE JOINERY BUISNESS IN UPMINSTER THE NEW COMPANY IS HAS BEEN SET UP WITH MR LEE PERKINS AS A DIRECTOR AND OWNER AND IS CALLED SOUTHERN JOINERY AND STAIRPARTS AS FROM 1/02/2013.

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917EasyGlaze [Kent ]
Total claims:1
False claim »15-Feb-200917/02/20091

I live in Springfield, Milton Keynes and my front door has small double-glazed window at the bottom which my son broke 5 months ago by accident. We had it boarded several months ago, I contacted easy glaze to get quote on how it would cost to replace the glass in the door, they gave a estimated price and said that the full price would only be known if they came out and took measurements. They said that they would send someone to take the measurements and that I needed to give them my card details for security, it didn't cross my mind that they could make fraudulent  claims. On Monday they called and gave a price 70% more than originally quoted and I said that I wasn't going to go ahead with the order because of the significant price different.


They then became really angry and said that they take money out of my account claiming that they came out on the 15-Feb-09 boarded and security fitted my door. That's big lie because my door was boarded 5 months when it was broken, the board that I have few months old and secure. The only took measurements for the window was there less than 5 minutes.


I have contacted my bank and they will try to stop the payment, but this company have already make several attempt of taking payments for service the clearly didn't provided. On top of that they are rude, unprofessional and untruthful and they keep handing up the phone when I call them. The fraud department are holding an close ey on my account and call when every attempt is being made. I have also contact the MK council that were involved in the initial boarding of the door seven months ago. I have also alerted the Thames Vallet police this morning and they told that it's a crime UNTIL the payment leaves my account, but they referred me your website and advised me to contact as well the trading standard department.


I'm urging to help me, beucase it's very clear that this company are trying to claim money from without a service that they provided for me.


more details »


2291autoscreen network [brighton]
Total claims:1
window screen »october 200805/05/20091

i found an ad in a local paper for this company, if you had your windscreen replaced through this company you would recieve a £50 cash back, so i arranged for a new front screen, on the understanding from them that they would bill my insurance company direct, as this is what they told me they would do, they said they dealt direct with axa and they were very quick at claims and i would get my £50 cheque very quickly, 5 months after the screen was replaced still no cheque, i just assumed i wouldnt be getting it and didnt even bother to persue this, i received a nasty letter in march threatning court action as the claim had still not gone through, it took 5 months to get to this, i called them they said i needed to contact axa, i arranged to send the letter and details of to my broker who said they would sort it out as it was probably an oversight on axa's part, i received another letter from  autoscreen direct in april giving me 14 days to pay, or face legal action, this was shortly followed by a letter from axa asking me to call them, i did this and they told me that basically autoscreen network had lied to me because axa didnt deal with them direct at all, they then informed me they would send a cheque direct to me for the sum of £464 which is the current market value of the screen, this doesnt cover the cost of the bill i have recieved, leaving a balance i would have to fund myself, which i am not able to do all because this company lied to me to get my business, i feel that between axa and the windscreen company i have been treated very unfarely, this is what we pay insurance for!


Click Here to read Small Claims Reply »»

more details »


20982Doors & Glass [Portsmouth]
Total claims:1
Poor service »Sep 2011 & previous13/09/20111
Do not use this company if you expect any kind of service. They appear NEVER to keep their promises or honour their commitments unless you resort to legal strictures.

The company has changed its name in recent years & seems keen to disassociate itself from its previous incarnation. It was Cosham Glass & Glazing. Maybe it is now concentrating on doors. Don�t expect them fitted any time soon.

Although the guy �in charge� is well-meaning, the company is very badly run, with poor communication & at least one very unhelpful & rude employee. He will know who he is.


more details »


23320Ian Ancient (Step by Step Stairways Ltd) [Upminster]
Total claims:1
Faulty Wooden Doors »October 201131/01/20121

The owner (IAN ANCIENT) of Step by Step Stairways (now trading as Southern Joinery), took my money and failed to delivery a product of acceptable standard. Eg the front door would not open/close; the locks are flimsy, there are gaps around the outside and bottom of the frame. Ian Ancient then deducted money from my credit card without my permission and failed to correct the doors. IAN ANCIENT gave me the most ridiculous laughable excuses over a period of 6 months as to why he couldn'd fix the doors (e.g. he broke his back, his mother was dying but she would be back at work on Friday, the glass I ordered was being shipped in from China...). Ian took £3000 from me and left an unfinished door. He never called back - I used to have to go into the shop in Station Road, Upminster and make a fuss before he would appear. He really thinks he can take people for idiots? I think not. I am taking him to court over his atrocious actions and the fact that he took money from my credit card without being authorised (and when I asked for a refund he said he 'was not mandated to do this' ). I asked him repreatedly to fix my door but, as he has my money, he is no longer interested. I always try to support local companies but IAN ANCIENT of STEP by STEP STAIRWAYS (or SOUTHERN JOINERY) does not deserve to be in business in my view


more details »


24781southern joinery [Upminster]
Total claims:2
non payment of wages »2 2 201226/04/20121

My partner was employed by mr ian ancient and he had worked so hard for weeks and never received his wages WORKING FOR HOURS fOR this so called man he is a con man and be aware do not work for him.He has FIDDLED people and scamed people and i am shocked he is still in trade not for long i should say mind.YES MR ANCIENT YOU WILL BE TAKEN TO COURT AND I WILL USE EVERY WAY I CAN TO STOP YOU TRADING I WILL GO TO WATCH DOG ROGUE TRADERS. I HAVE HEARD SOME STORIES AND THEY ARE SICK LIKE YOUR MOTHER HAS PASSED AWAY YOU HAVE TO HAVE A LOCKED DOOR TO YOUR SHOP WHICH IS CAUSE FOR CONCERN YOU CAN NOT EVEN GO IN TO YOUR LOCAL SHOPS OR PUBS DUE TO YOU RIPPING HARD WORKING PEOPLE OFF JUST IN CASE YOU GET A TAP ON YOUR SHOULDER,PLEASE BE AWARE OF THIS MAN HE OWES MY PARTNER A GOOD FEW THOUSAND POUNDS BELIEVE ME HE HAS USED LOCAL SOURCES AND ALL LOCAL FIRMS THATS WHY THIS MAN IS NOT TRUSED HE TAKES ADVANTAGE AND THIS IS WHY HE HAS TO WAIT FOR PRODUCTS TO BE DELIVERED FROM OTHER FIRMS FROM MILES AWAY BECAUSE YOU HAVE RIPPED EVERY ONE OFF WELL MR IAN ANCIENT YOU ARE A SAD MAN PAY YOUR DEBTS AND STOP TAKING MONEY FROM UNSUSPECTING MEMBERS OF THE PUBLIC WITH INTENT TO DECEIVE, CAUSING DISTRESS AND FINANCIAL DIFFICULTY TO MOST PEOPLE WHO COME INTO CONTACT WITH YOURSELF.FURTHER TESTIMONIALS WILL BECOME AVALIABLE FROM CUSTOMERS ONCE A COURT DATE CAN BE ARRANGED.OHHHHH HAVE A NICE DAY NOT!


more details »


27804Ian Ancient [Upminster]
Total claims:2
None supply of doors and none completion of work »November 201220/12/20121
Ian Ancient and his firm Southern Joinery & Staircases Ltd are a toxic blend of dishonesty and incompetence. Less than 50% of the doors they were supposed to supply have been delivered. A number of the doors they did deliver were the wrong size or badly fitting. Ian Ancient has been busy or away from the office since the first work started and problems became apparent. Letters and deadlines are routinely ignored.
He seems to have a track record of companies being closed after brief periods of operation. In addition to Step by Step there is Essex Joinery & Woodturning Ltd and a new company Southern Joinery & Stairparts Ltd was set up in September 2012.

more details »


2181mj sliding glassdoors & window repair [miami]
Total claims:1
working with out licence »2 22 200903/05/20090

this is a company with out a licence . when you call for re call dont an swere the phone. my sister had thr same problem .


more details »


21893weatherseal holdings [winsford]
Total claims:2
door and double glaze unit »10-10-201107/11/20110
condensation in unit front window (under guarantee).wrong design of front door fitted.very reluctant to come back and rectify.

more details »


26695weatherseal holdings [winsford]
Total claims:2
mould inside of windows »18/08/1212/09/20120
got windows fitted from weatherseal,windows were in and out at least 3 times due to bowed sills and aprons all squint ,,got manager out evetully got job done right,, just noticed mould appearing on the inside of 2 out of 3 windows this was the problem i had with my old windows so i phoned them up and got a claim form to my bloody suprise you get a call out charge of 90 pounds its in the small print, and i mean small print,i just cant get ma head round it surely that comes under supply of goos act manufacturing fault so how am i still having to pay this, got to say they do a crap job,,u pay through the nose but after taking your hard earned cash they dont want to know am really brassed off advice people stay clear,,,,,

more details »


30481Bevins’ Door LLC [Colchester]
Total claims:1
Add »198508/01/20160
If you like high-quality products and personalized service, Bevins’ Door LLC is the place to come for your garage door needs. Our family-owned and operated business is aware of how repeat business comes: by providing a memorable purchasing experience. That is exactly what we have provided at Bevins’ Door LLC for more than 25 years now.

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