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Found: 10


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
3867Assurance Property Management Group, LLC. [Acworth]
Total claims:1
Major Maintenance Request Not Done in Timely Manner »7/22/200926/07/20092

Assurance Property Management Group, Acworth GA (APMG ) is a property management group that manages the property that we are currently renting. We have been renting from APMG since April of 2009. During this time we have had several major service issues that have not been responded to in a timely manner. Each service issue has to be approved by the owner of the property that we are renting from which is acceptable but we should not have to wait for either APMG (which I believe is managed and owned by a single individual, Karen Sherard) to return from a weekend out of town  event/vacation or the owner (who we have never been in contact with) returns from being out of the country. 
 
We have had two major maintenance requests and the house is currently under a home warranty with AHS thus no wait should be warranted because most times there's usually a minimal service fee for repairs, with normal wear and tear, etc. Our first service issues was the AC unit was down.  After reporting this issue on a late Thursdays evening or Friday via email and phone, I had to follow-up the next evening because we received no response and was told the APMG was out of town and would not return until Monday mind you this was the beginning of the summer, we were only in the house a little or a month and and have a 2 year old toddler thus had to suffer with the heat and be inconvenienced by letting up windows, etc for 3-5 days, because she did not call AHS. We had to wait Thur the wk-end in our PAID, hot rental with our 2 year-old for her return and the owners approval of ~$60. We still had to wait for AHS next avail date of Tuesday or Wednesday before they were able to come out. This tells you that she only cares about either the money and/or her clients not about her tenants! Without the tenants she would have no business.
 
Now here we are again and with plumbing issues, the pipe underneath the kitchen sink is broken to the point where it has detached from the main pipe thus we can't run water, cook, wash dishes, or sanitize our kitchen because we have to eat and drink thus dirty dishes. I reported this current issue on Wednesday night (its now Sunday) again I had to call on Thursday evening to follow up and was told that owner is out of the country until Monday thus need approval. We informed APMG at that time that this matter needed prompt attention before Monday and asked if AHS could be called, not without owners approval is what we were told. This is unacceptable because if you are managing a property you should have full control over issues like this one and/or authority to approve any service request up to a certain dollar amount in your clients absence, especially if your client is out of the country and you cannot contact them for major issues.  I contacted APMG again on Friday afternoon to follow-up because she said she would relay our message to the owner and no response other than an email accepting my original request at 1:00 AM Saturday morning and she mentioned that our request was forwarded for approval. This is not right, we should not have to wait 5 days (48 hours should be sufficient) for our kitchen sink to be fixed and its not functional; we pay $1100 a month for rent and its current; it seems that whatever time frame she gives us is how long we will have to wait. Now its Sunday no word, I guess she will call on Monday (like she said) before anything gets done then how much longer after wards. We have to be inconvenienced with AHS time frame or one of their many contractors (one contractor is the owners and the other is APMG) to see who will charge the least before getting the job done. This is a bunch of bull. They want their rent on time and after the 3rd its a late fee thus this should be the case, with tenants, money should be deducted from the rent after the 3rd day of a major service request not rendered. I can understand if it was a minor maintenance request but to us either one was not. Twenty-four to forty-eight hours is enough time and usually the time frame given for apartment renters and other home renters, regardless of who owns it.
 
There has been other issues but these two issues I believe needed to be addressed because tenants should not be treated this way. We have had to dine-out to avoid using our kitchen thus its not acceptable; were spending unnecessary money to save them money by waiting for them to do their jobs in maintaining this property appropriately and being inconvenienced while waiting for them to return from their vacations or to take care of service issues whenever they feel like it. She evn asked us to see if we could repair the A/C and the pipe, What are we paying $1100 a month for, remember its the owners property not ours!
 
I am sure that APMGs other tenants may be experiencing the same issues because they don't have reliable maintenance personnel either, they contract their service requests out to the lowest bid and the work performed is less than satisfactory. They inconvenience you with multiple contractors that interrupt your day to get the lowest bid before doing the job.
 
We would like for APMG to meet their contractual, management and service commitment or give us our deposit back so that we can move to a property that will. What were we thinking when we signed a 18-month ease, OMG!


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12582punta hermosa, SL (La Nao, Javea) [Javea]
Total claims:1
mismanagement of everything »ongoing07/06/20102

I live in an apartment complex in Javea which is managed by Punta Hermosa SL. They routinely bill flat-owners more than once, they are charging us 1000 euros a month for a gardener who does not know how to garden, and who never checks the pH level of the pool he cleans. The pool is full of cracked tiles. The paintwork on the buildings is peeling. The tiles are cracked underfoot in the external areas. The spiral staircases were painted and repaired badly. In fact, the place is a shambles and the flats are losing their value.

This company is infamous but it is impossible to get rid of them.

The president of the comunidad de proprietarios does not represent the interest of the home-owners but of Punta Hermosa. We have been charged over the odds for skips, hedge-trimming, and more. I can do nothing as an individual, and my Spanish neighbours are fatalistic.

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18431SIMARC [HERTS]
Total claims:1
RIP OFFS »1/11/201015/04/20112
COMPANY CALLED SIMARC ARE GROUND RENT COLLECTORS. CUSTOMERS BE AWARE! THEY TRY TO SHAFT YOU FOR EXTORTIONATE SUB-LETTING FEES. I AM REFUSING TO PAY SUB-LETTING & I HAVE A SOLICITORS LETTER SAYING THEY ARE NOT PAYABLE.STAND UP TO THEM. YOU ARE NOT OBLIGED TO PAY 'ADMIN' COSTS UNLESS THERE IS A FULLY SUMMARY OF THE BREAKDOWN OF THE COSTS. THEY WILL NEVER PROVIDE A FULL BREAKDOWN AS THEY KNOW THEY ARE CHARGING TOO MUCH! SEARCH ONLINE FOR COURT CASE EXAMPLES (NOTE IT IS ALWAYS THE PUBLIC TAKING SIMARC TO COURT & NOT VICE VERSA!)NOTE THAT SIMARC ARE ALWAYS RULED FOR CHARGING TOO MUCH. SIMARC NEED STOPPING. THEY BULLY & FRIGHTEN CUSTOMERS BECAUSE PEOPLE DONT KNOW THEIR RIGHTS! WISE UP.

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12718Ross Liddell [GLASGOW]
Total claims:1
840.89 »17/10/201020/06/20100
This company Ross Liddell based at 60 St Enoch Square,Glasgow,G1 4AW has fraudulently swindled large sums of money out of my bank account stating I`m due them fees for a service i never signed for nor did i aggree to. The solicitor who did the title deeds on the property which is currently motgaged never explained this and for the level of service from this company is below zero. I have photographic evidence to prove that the work on the estate where i currently live does not get carried out for landscaping duties. When i had a visit from 1 of there managers and the Sheriff Officer from Glasgow Sheriff Court i was subjected to verbal abuse, insulting language and serious threats to which i wont tolerate and the stiation turned very violent and i made this a police matter with Tayside Police. As a result they have put this fees on my credit file as a county court judgement Glasgow Sheriff Court and the abusive language i`ve recieved over this to have this removed is disgusting and if this is how they do justice of the peace then i find this a serious joke. To threaten members of the public with explosive devices is a serious criminal offence and that sheriff officer should be prosecuted for this.i have further details of the events at my property address is need.



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12906megaclose limited [nottingham]
Total claims:1
Unpaid invoices »FEBUARY 201009/07/20100

Megaclose LTD take services and goods off small local firms then don't pay up . When you call the company they tell you payment next week that never happens beware of trading with this company .





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14215Urban Property Management (Northwest) Ltd [Liverpool]
Total claims:1
Deposit not returned »August 201020/10/20100

A letter sent to Urban Property Management after ripping off my son who has suffered so much after being attacked by a group of six four years ago, who was left in a coma and needing brain surgery. Nice one Urban! Dear Sir/madam After paying a deposit of £400 on 29/08/08 and a further £100 on 11/09/08 my son was given the keys to 16 Sleepers Hill L4. On moving in, I informed him that on leaving he would not get his deposit back because for whatever reason, deposits very seldom get returned. I only called into your office twice, the first time being to have an old settee, babies cots, rugs, cabinets and rubbish in the yard removed from the house, as Jason was moving in. Any worthy Property Management should have had that sorted before handing over the keys to the property. The second time was because of the TV aerial cable going through the window of the house next door and although it should not have been left to me, you told me me to knock at this house and enquire about it.The cable had not been re-routed for their own use, but simply pulled though as kids had been pulling on it but it was still up to me to have the shortened aerial cable fed back into No 16 and made longer to reach the TV. I explained to you on this visit what had happened to my son and you promised that you would look after him and I left with piece of mind, but although I knew he would not get a refund for whatever reason, I am fuming that he is still getting knock backs from people. Although I handed to you a list and photo's taken from my phone, of jobs that should have been done before or after he moved in, you never fulfilled your obligation as a Property Management. A few months ago I had to try and get the cold water tap running but to no avail as it needed renewing but again he had no joy from you. I still have the list in front of me showing the rubbish that was left, the furniture, the TV aerial, the alarm wires trailing loosely across the doorways, the broken toilet seat, the jamming front door, the loose window latch, the problem with the gas fires, problems with the living room lights and I now believe that you mentioned to Jason that the cooker needed cleaning. Now I quite agree with you on that, as the video I took of the whole house before he moved in, clearly shows the inside of the cooker being filthy so was already in need of cleaning before my son moved in and on leaving…it was a whole lot better than it was.


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14348Wellington Property Management [Westborough]
Total claims:1
WPM Late Fee Policy »April 17, 200928/10/20100
April 2009 I received a notice from the attorney of Wellington Property Management in Westborough, Massachusetts. The notice inform me that I owed his client $544. I responded by requesting a statement with account credits/debits that explain and justify the discrepancies. The statement received was comprised of indiscernible coding and confusing line items, however I was able to translate and comprehend their puzzling format. After decoding their statement I discovered that a portion of my quarterly payments were being applied to prior late fees and then another late fee applied to my account. Massachusetts requires all late fee policies be disclosed in writing and while WPM does publish their policy, it does not state that regular payments will be applied to late fees rendering that payment late and then attaching another late fee. After months of inquiries and confusing responses I agreed to pay $100/mo until the account was current. After three months I requested an updated statement. Expecting to see that only $244 was owed, I instead received a statement with additional late fees and attorney fees adding up to $676. In the end $976 was paid to call off their attorneys and to stop their threats.


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22116WALKER LANDRAY
Total claims:1
WATER-INGRESS »NOVEMBER 201019/11/20110
12 Months ago I had the bedroom flooded, this was caused by heavy rain, blocked gutter & porous rendering. I was advised to keep a bucket under the light fitting & let the insurance sort it out. The property management have refused to do anything until the external works are completed, which are now underway. To have to wait 12months or more for a response is rediculous. P.A.Ward

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25719Moss industrial estate [Jonathon moss]
Total claims:1
Deposit »1/6/201224/06/20120
Wheres our deposit you are acrook nobody go near any of the industrial estates you will never see any deposit back robbing so and SOS

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27330ventures poperty management [algonquin ]
Total claims:1
kept security deposit »11/01/201210/11/20120
rented a town home and lived there for 8 months and had our deposit held due scuff walls and dirty carpet .amazing when we moved in we asked for them to paint the walls due to all the scuffs on the walls and they said no. now they want to charge for this . i would never use this company for any of there services or ever rent from this property company the mans name is Mike Morawski. horrable business man that we will see in court

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