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Found: 13


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IDCompany / PersonClaim TitleIncident DateAddedPostsAdd commentDetails
1880Pestige Roofline [Preston]
Total claims:1
Roofing Ripoff »25/03/0919/04/20091

Called in to repair leaky roof. Quoted £220.00 to repair roof valley.  After starting work they then told me they wanted cash payment on completion. They then discovered that roofing felt was rotten and would need replacing, quoting £1850.00. I asked them if that was for everything and they said yes. Shortly before completion they told me that they also wanted cash for the full amount, and that the £1850.00 didn't include the £220.00 they had previously quoted for the valley, making £2070.00 in total. I paid the full amount on completion of the job.  Several days later, on April 6th, we had the first heavy rainfall since the job was done, and found that the roof still leaked in exactly the same place. I spoke to them on the phone the next day, Tuesday 7th April, and they said they would come on Thursday, the 9th April, to look at it again. I waited in all day and they never showed or called, and I have heard nothing from them since.  I have been up on the roof myself to have a closer look, and found a very poor job was done. There are still cracked and broken tiles, which they were supposed to have replaced, and gaps in the tiles have been filled in with lumps of mortar.


The quality of their work is poor at best, and customer after-service is non-existent, despite their Yellow Pages advertisement stating that all work is guaranteed. I would not recommend this company to anyone.


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3871Clay Construction/Lionel Clay [Calumet City, IL]
Total claims:1
Did not fulfil a signed contract »12/0826/07/20091

Lionel Clay was contracted to repair the roof that was leaking at The Oglesby Place Cono Assoc. Mr. Clay signed a contract to complete this task. The contract also state certain task would be completed at a certain time. Non of the task for the roof repair were completed, in fact, unit owners had leaking and additional damage to their units. Mr. Clay was paid 2 payments of $1250. The roof has been inspected and the board of directors have been advised nothing was done, and the roof is in a worst condition than it was prior to Mr. Clay. The BOD were advised that the project would be completed at a certain time, this was not lived up to. We are a small association with 18 units.


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28694Ben, Ace Roofing and building services [South Woodford]
Total claims:1
rated five stars now and that is a serious laugh »dec 201214/03/20131

I had new guttering and soffits fitted. When I paid for it I thought it looked ok. Then 6 months later the rains came and it leaked in the front and in the back in several places. I went up to look and found the guttering had not been fitted properly but I was able to do this part, the other leak I could not or the one at the front. I then saw the down pipe had not been secured and was coming away from the wall I did this myself to stop the whole thing being pulled down.I noticed they had cut behind the pipe for no apparent reason into my brick leaving it vulnerable to water seepage. I then had water through my ceiling and when I investigated they had knocked the pipes from my expansion tank and the other overflow. I have now been told by another roofer the fascia has not been secured properly to the roof and can fall down when it gets windy!. I have spoken to Ben and left messages but nothing he has put on his magic dissapearing cloak. he is not listed anywhere else other than in Rated people and they say they will not give me his working address or details. he gave me a five year guarantee and said how reliable he was and when you listen to him you think he is a genuine guy. Well I was very wrong!


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1927Everlast Roofing Specialists ltd [Larkhall]
Total claims:1
Poor Quality Roof Repairs »October 200722/04/20090

I unfortunately bought a house that had leaks in the roof (surveyor missed it..subject of another complaint) Everlast Roofing Specialists Ltd provided an estimate of £5,000 and a 10 year guarantee to make the roof watertight. Following completion of the work there where just as many problems as before the work started. During the work he tried to take shortcuts and claimed that he needed more payment which I resisted. After numerous attempts to get the roofer back, and after him being rude to my partner on the phone, I went to Trading Standards who were not able to take any action. I then took him to the small claims court and won the decree because he did not respond to the summons. I now have to enforce the decree but don't have much chance of getting any money because this con man has no business account (the bank account is in his wives name) and I found out that the business address on his web site has never been used by him.


Everlast use the 10 year guarantee statement to win work but they are not competant roofers and will not come back to attend to any problems.


DO NOT USE EVERLAST ROOFING SPECIALISTS Ltd YOU WILL GET RIPPED OFF!!!!!!!!


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3967Quality Roofing of Florida [Tampa]
Total claims:1
Extortion »07/31/0931/07/20090

 


New roof installation:


FQR refused to provide me with an estimate or quote to perform a roof repair.  Further, I was forced to sign an open ended contract at the unreasonable rate of $88/hr per person to perform a roof repair, otherwise FQR would not perform the repair or honor the roof warranty.


They charged $1,056 in travel time just to visit the job site (1 vehicle).  Total cost was $4,900 to perform a $750 repair.


BEWARE! BEWARE! BEWARE!


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1613WATSONS ROOFING AKA WATSONS PLUMBING AND` GAS [EDINBURGH]
Total claims:1
PAYMENT TAKEN TWICE! FOR WORK CARRIED OUT ON ROOF. »10-03-200930/03/20090

WORKMEN WERE PAID BY CHEQUE FOR WORK CARRIED OUT AS THEY ASKED. THE DAY AFTER THEY CALLED TO SAY THEY HAD LOST THE CHEQUE WOULD I PAY THEM IN CASH AND CHEQUE WOULD BE DESTROYED IF FOUND. I GAVE THEM CASH £1300 THEY OFFERED A DISCOUNT FOR THIS. THEY BANKED THE CHEQUE £1472 AND KEPT THE MONEY. NO CONTACT HAS BE MADE WITH THEM SINCE 17-03-2009. THEY DO NOT ANSWERE PHONE CALLS OR EMAILS. THEY ARE THIEVES AND LIARS AND SHOULD UNDER NO CIRCUMSTANCES BE TRUSTED. MY SOLICITOR IS PERSUING THEM AND THE POLICE HAVE BEEN INFORMED.


NOW TRADING AS WATSONS PLUMBING AND GAS !!!!!!!


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5937Roof Angel [Devon]
Total claims:1
Roof Angel Refund??? »200927/10/20090

I'm helping someone who has had problems with Roof Angel. Cry


They can't get their money back.Yell


Anyone else had a problem with these people?


Any help appreciated Undecided


doctor_fantastic@live.co.uk


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10576H & M White [Dunstable]
Total claims:1
Guarantee Not Honoured »18/12/200918/01/20100
In September 2007 we contracted H & M White to renew the felt on our flat roof extension. They gave us a 15 year guarantee on the work. On 18th December 2009 water poured through the light fittings and the internal ceiling had to be pulled down as we thought it was burst water pipes. I contacted H & M White who went to look at our complaint and said they would come back in a couple of days to look again as their was a fair bit of snow on the roof. They never returned. We called them without reply. We left messages without reply. We sent a recorded delivery letter of our complaint which went unsigned for so we posted the letter through the normal post. All went without reply. We are now having an independent survey done on the roof and are at our wits end as we cannot afford to have the roof redone without obtaining a sizeable loan.

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18300County Cladding Systems Ltd. [Evesham]
Total claims:1
misleading advice »April 201112/04/20110

Based on my experience I would not recommend County Cladding Systems. I feel that their salesman took advantage of my lack of knowledge by only quoting for replacement soffits, bargeboards etc. with uPVC and not pointing out the additional need (and cost) of rectifying any exposed mortar which had deteriorated through age. I had assumed (wrongly as it turns out) that this was automatically included as part of the job, so of course as far as the company is concerned they have carried out all the agreed work. As for me, I am left having having to pay someone else to finish what I believed CCS would do.


Update two months later.


Nothing happened as result of posting this complaint here.  I appealed directly to the company but it was ignored.  In the end I had to admit defeat and pay someone else to rectify the mortar problem.


 


 


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21877Atlas Roofing [Great Yarmouth]
Total claims:1
Dodgy Roof Repairs »26th September 201106/11/20110
I have committed a sin and a crime and I am beating myself up over it. I have been so stupid in desperately trying to find a 'Roofer' in the GREAT YARMOUTH area (they don't turn-up and hardly ever answer their telephone). How do they make a living and exist if they do not do jobs! Anyway, I managed eventually to get 'Atlas Roofing' to pay a visit (has anyone heard of them or had a job done by them?) and he seemed to be genuine and considerate to my plight. And this is where I went wrong and I hold my hand up in shame and to apologise to all concerned (it's a lack of experiencing in these type of dealings, I think). The roofer said, yes I can to the job, this is what needs doing and I can start next week. Cash job, much cheaper for you or through the books and you pay VAT. I am retired and have very little money to pay for bills, etc. So I decided to pay cash (sorry I didn't realise I was committing a crime). The roofer turned-up with a young lad when he said he would and they only stayed a couple of hours and said job done. The job comprised repairing one leaky flat lead roof over a bay window and all cement fillets on both front and rear sides to be painted in two coats of fibreglass (cost £480.00). Two weeks later, still leaking everywhere but give him his due, he has come back twice. Second time he told me to take the ceiling down under the bay so that he could see exactly where the rain is coming through and I did that and oh what a mess! I telephoned him again last week and told him that I followed his suggestion and I could see where the water was entering. He said that he would come Saturday morning at 10:30 (last Sat.) but no sign of him nor even the courtesy of a return telephone call. It is now Wednesday 3rd November and it is going to rain again and I have not heard from him.
I know what you are all saying and I know that I have been stupid but trying to get a job done by a tradesman in the GREAT YARMOUTH area to do a decent and reliable job is almost an impossibility. it seems.
Could it be £480.00 down the drain because of not thinking about consequences or can a situation like this be recoverable in some way.
I am back at square one with two plastic bowls on the floor catching the drips of rainwater.
I think I know what you are thinking. I should have saved a couple of hundred pounds more and taken the right course and gone through his so-called books.
I have egg on my face but you may leave your comments please. And many thanks for taking the time and trouble of reading about my stormy journey.

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26686Paul HenHawk [Cornwall,Ontario]
Total claims:1
renovation scam »July 15,201211/09/20120
This is a native man who is 250 pounds, app 5 feet 8 inches tall with a growing out Mohawk hairstyle. Date of birth is August 19/1964. This man is known by the Cornwall police. He drove an old 1988 brown Chevrolet pick up truck. He had two accomplices one who claimed to be a metal collector with white hair and beard, thin, taller. A young man present as well. The Paul character did all the talking. He said he would put on a roof, that he was working in the area (roofing) and was looking to make extra money.
He claimed to have roofing metal and asked for down-payment of $700.00. Just before he left he offered to fix the foundation as well and poured two bags of cement. He knew the law as because he did this work he can say that he charged $700.00 for it. He gave the false name of Paul Hill and a false cell phone number. I am pretty sure i just saw him in town and his truck has been painted red since the police paid him a visit.

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29858Seamless Roofing Ltd [East Kilbride]
Total claims:1
Repair »199617/09/20130
In 1995, we contracted Seamless Roofing (Systems) Ltd to relay our flat roof with Permadeck. This was advertised on the website as being leak-proof with 'every roof being installed correctly' and guaranteed for 20 years. After the first year, cracks started to appear. Mr Ralph Lennox, owner of the company, came to fix it and patched a section. To cut a long story short, cracks appeared all over the roof and it ended with 22 patches all a different colour from the original roof and rainwater was leaking into the house.
I complained to Permadeck. They forwarded my complaint to Mr Lennox who admitted in writing that the roof had not been fixed down properly
In 2008 Seamless Roofing (Systems) Ltd went into receivership although Companies House records state this happened in 2011. Ralph Lennox then started Seamless Roofing Ltd but assured us that he would honour all guarantees. This he has failed to do. On his new website, he stated that the Quality Control was monitored by the British Standards Institute. I contacted BSI to discover that the company was not registered with them and they got this false statement removed from his site.
As the roof continued to leak, we had no alternative but to employ another contractor to make the roof watertight. This cost another £3000. Ralph Lennox has stated that he is not liable as it is a different company. Yes but he is still misleading other potential customers by stating that there will be no leaks FOREVER when we know that is not true.
For future customers, don't be fooled by this man, his claims or his guarantees. He talks about cowboys on his website when he is the biggest cowboy of them all.

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30143James Miller [Larkhall]
Total claims:1
Warning »05/05/201005/04/20140
Do not touch this company.
The work carried out by everlast roofing is of a poor quality with third rate amateur tradesmen. They will overcharge extensively, promise a ten year guarantee and no payment till fully satisfied. Once the payment has been made it is impossible to get in touch with James Miller as he screens all his calls rendering the guarantee useless. We had repointing done along with some roughcasting. The workmanship was so bad we needed to get it done again by professionals.

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