Latest Companies Claims

i made a payment to them on 18th march but a few days later changed my mind, sent my letter of cancellation which they received on 25th march, was told 14 working days from then, after the days lapsed i rang again, was told up to 21 working days, when this had lapsed i rang again was told something about a server change so 21 days had to start again, then i was told a manager would call me back to sort. no calls have been returned even though i have rang on numerous occassions.the telephone staff are rude, barely answer the phone, never call back or reply to emails.

As I write I fear what is ahead. The signs are very bad. After uneasy conversation a couple of weeks ago with "Dave" I eventually agreed to pay 50% of the quoted cost by credit card for my Volvo V70 engine remanufacture by MPH Engineering or Reconditioned Engines, up front. I try never to pay more than this in advance. Like many others I have been promised calls to be returned an invoice to be sent and reports being reported. Not one call from them yet. I also have had very rude and aggressive treatment (by "Paul") and the phone being put down though no threats of house burning as others have had – yet. I have been lied to and fobbed off as the stated engine re-delivery date has now passed. My last conversation with Ryan ending cheerily this evening with "talk to you tomorrow, buddy" – here's hoping. This was after I determined not to get into a disagreement or to protest and I nodded agreeingly at the tirade of bullshit. Apparently a 'super engineer' from a specialist company is going to look at the engine tomorrow. According to Ryan, my particular engine fault (sheered head bolt and burnt out valve) requires this super brain. When I requested the quote initially this particular engine fault was stated very clearly and was absolutely guaranteed (by "Tom') to be covered in the remanufactured engine quote I was supplied with. My fear is that this will be contradicted tomorrow by Ryan when he, no doubt, calls me when he said he would – and the moon gets delivered to my door on a stick.

WE TOO HAVE BEEN SCAMMED BY THIS COMPANY. BECAUSE WE WERE PASSED FROM PERSON TO PERSON WENTWORTH CHARGED US TWO PAYMENTS OF £59 BECAUSE ON THE ADVICE OF THE SECOND PERSON WE SPOKE TO OUR FIRST PAYMENT HAD NOT WORKED WHEN IN FACT IT DID. WE CHECKED OUR ACCOUNT LATER THAT DAY AND IT SHOWED TWO PAYMENTS OF £59 HAD BEEN TAKEN. WE HAVE BEEN THROUGH THE SAME RIGMAROLE OTHER PEOPLE HAVE RINGING DIFFERANT NUMBERS AND GETTING NOWHERE. WE ALSO RECIEVED ALL THE SAME BUMF FROM WENTWORTH AND RALPH MARLON BUT READ ALL THE COMMENTS ABOUT THE TWO COMPANYS BEFORE WE SENT ANY FORMS BACK. WENTWORTH BEND OVER BACKWARDS UNTIL THEY GET YOUR £59 THEN ITS JUST A P**S TAKE FROM THERE ON.