Latest Companies Claims
Found: 11009
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| ID | Company | Claim Title | Incident Date | Mature Content | Added | Posts | Add comment | ||
| 13042 | wentworth direct FINANCE [gravesend london] Total claims:32 | charge for loan » | 21/07/2010 | no | 21/07/2010 | 0 | |||
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ive paid 59 pounds on 8th july 2010. for a 2000 loan was refered to RALPH MARLON who are another brokers waited 1week heard nothing, called ralph marlons to be tol i was unsucessful, called wentworth to ask for my money bk, was told to write to them with request i shouldnt have to put it in writting to calim what is rightfully mine.!!
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| 13041 | the loan centre Total claims:17 | fraud » | 20 july 2010 | no | 21/07/2010 | 0 | |||
| I ASKED FOR A LOAN FROM THE LOAN CENTER AND GAVE MY DETAILS NEXT THING I NO THEY HAVE TAKEN £67.50 OU OF MY ACCOUNT. THEY HAVE MADE ME OVERDRAWN AND I FACE BANK CHARGES. I NEVER AGREED TO THEM TAKING MONEY OUT OF MY ACCOUNT AT ANT POINT. IAM A SINGLE MOTHER AND CANNOT AFFORD TO LOSE THIS MONEY. DOES ANYBODY NO WHAT I CAN DO NEXT TO GET THAT MONEY BACK????
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| 13040 | moonlight encounters [spain] Total claims:10 | CON ARTISTS!!! » | 19/07/10 | yes | 21/07/2010 | 0 | |||
| After having happened across a website called 'Moonlight Encounters' offering a 'non-sexual' escorting service for 'wealthy businessmen' attenting functions, dinners etc, alone, I thought it sounded too good to be true. Of course it was!!!!
I filled in the application form online and was immediately telephoned and explained how it works...: £550 for 3-5 hours just to accompany a man for a dinner date and drinks / function. I thought it was 'too' easy and how can they control the 'no sex' part?? So I got excited on the phone knowing that I would do this as long as I could! Why stop at one client when you could make a mint carrying on??
Demi told me on the phone that there was a registration fee of £250 or £300+ package if I could afford it and it would show my profile off in the right light. She said she would look in the area for jobs for me. She never mentioned I would have to pay this BEFORE any assignment! She did sound very convincing, which is a shame it's a scam cos it could have been a very good and successful company otherwise! And they would make more money out of it once people know it's real!!
So once I emailed her my photos I stayed online and Googled Moonlight Encounters. This is where I found this website and all the comments of other people's experince with the company and the money they never got back after paying the required registration fee. These people were told there were clients and bookings waiting and once they paid their fee thru Western Union, BAM! All of a sudden there were NO CLIENTS available!!?
Anyway, she received my pics and called straight away and said there was a 'regular' client called Marcus if I was free that night or the next night! I would be collected at my house (no thanks, I'll meet the driver at a lesser known address to protect my privacy!) and taken to the restaurant where I would be paid £550 upfront in cash within the first 15 minutes!!! Just so HAPPENED there was a client available in my area right then and I had a choice of which night to suit ME?! Strange! Luckily I already knew the deal with them and was aware of their scam. ALthough I hope I would notice something odd without this knowledge and alarm bells would have been ringing!!
I can't say whether I would have parted with my money or not, but I am sooo glad I know now! Plus what 'internet based' company does NOT have a full postal address, uses a 0844 number and doesn't answer the phone saying the company name?! And WHY not let the man/woman from the agency MEET the client first, get paid then they would have the money for the registration fee AND we would know they are legit and obviously want to contineu doing the work if we know it's for real!! That way nobody loses any money!!
It's all a bit fishy to me and for those people who have lost money to them and not made any back, I say ring, ring, ring! Don't give up and demand a client like they promised. You can go over their heads and take it to a tv programme and expose them in the worst way possible. Good luck!!
By the way, has ANYONE got any work from Moonlight Encounters at all???! Or am I just making my point even more poignant?!!!
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| 13039 | the loan centre Total claims:17 | Withdrawal from Account » | 17.07.2010 | no | 21/07/2010 | 1 | |||
I have had a withdrawal from my account from The Loan Centre, I have called my local branch and they have told me that The Loan Centre charge for using their search facility. I don't recall being told this at any point whilst on their website. This £67.50 has also taken me over my overdraft limit and I have receieved a charge from the bank as well. *UPDATE* I went onto the Loan Centre website and used their 'contact us' section to enquire as to why this money had been taken without my authorisation. A few emails have been exchanged and I have been told that if I write to them I can cancel my membership and get a refund if it is within 14 days of becoming a member. Apparently it will be 30 days before this money can be refunded as they won't recieve it for 30 days. I'm arguing this and I'll update again when I know something else! Oh, I have also asked many times if I could be pointed to where exactly I agreed to this charge being taken, not got an answer to this yet either! Hope this helps some of you!! | |||||||||
| 13038 | cheapdiscountsupplements.com [glasgow] Total claims:15 | money » | 19th july | yes | 21/07/2010 | 0 | |||
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ive recently ordered 2 products from cheap discounts supplements.com
id never herd of them b4 and the prices seemed resonable so i placed an order not knowing then what i do now about the company after i placed the order i tried to cancel it but was no way to ive emailed them that many times just dont get anything from them these companies prey on inncoent people just wished now i had read up on the company b4 i placed the order
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| 13037 | 247 Cashline [London] Total claims:8 | Mis sold Loan » | 21/07/2010 | no | 21/07/2010 | 1 | |||
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Right,basically I've been looking for a loan for a while and as a result I get phone calls from different companys.
I happened to answer one from a +102 number and the person on the phone told me that the company was 247cashline. I had applied to this company for a loan so had a chat with them about the loan etc and I was told that because I had wanted it to go ahead the money would be in my account today. They told me there were no upfront charges for this loan, the only charges I would get was when I had the loan and was paying it back.
I recieved a phone call from the company this morning who then told me I needed to pay £75 to get the loan as this would count as my first installment and then I would get the money in my account within the hour.
The next phone call I had the guy told me I needed to pay a further £175 which was a money transfer fee to get the money within my account, at this point alarm bells had started in my head because I have had loans before and not once have I been charged a transfer fee, or at least not one that was that high. When I refused and said I no longer wanted the loan and that I wanted my £75 back I was told I would have to pay £295 to cancel the agreement and that it was fully refundable and I would get the full £295 plus the £75 minus a 20% charge for 'drawing up my paperwork'.
I'm not being funny, if I had that kind of money lying around I wouldn't have needed the loan, I have seen no paperwork and I have not had the money from them so I don't see why I needed to pay this charge or why, if it was fully refundable, they even needed the money to be transferred over in the first place.
I thought I'd been sensible because I checked the company out online and they looked legitimate but I guess I just fell for the trap like I'm sure so many other people have done before me.
Moral of the story - don't use 247cashline, I'm sure its just 3 people sitting in a room somewhere with a couple of phones conning money off people. | |||||||||
| 13036 | the loan centre Total claims:17 | money from my account without notice » | £47.50 | yes | 21/07/2010 | 0 | |||
| these took money from outta my account when i didn't even sign up to them or anything | |||||||||
| 13035 | loan centre Total claims:22 | ripped off » | 30/06/2010 | no | 21/07/2010 | 0 | |||
| 13034 | ecoseal ltd [Staffordshire] Total claims:4 | Ecoseal Mis-selling » | July 2010 | no | 20/07/2010 | 0 | |||
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I had no problems with the salesman, he was very friendly and no problem with the fitters - 3 very professional guys who did a good job. My problems began after my windows had been fitted, when I realised I has been mis-sold.
The salesman sold me a far superior quality of window than that which was fitted. I was promised a certain type of glass and a far inferior quality of glass has been fitted.
Unfortunately nowhere in the contract did it state the type of glass I had requested for my windows. Hindsight is a wonderful thing.
I have contacted the OFT and put in writing to Ecoseal my grievences.
Since then I have received an agressive and threatening phone call from a shareholder/director of Ecoseal and fully expect to be taken to court for with-holding final payment.
I would advise anyone dealing with Ecoseal to ensure that everything you agree verbally is written onto the contract.
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| 13033 | Loanfinder UK [Bournemouth] Total claims:14 | ripped off » | 19th june | no | 20/07/2010 | 1 | |||
| i was looking round for quotes for loans and these people been taking £37.67p a month which i haven't even applied for it or anything at all | |||||||||
| 13032 | Limo Brokers LTD [Cardif] Total claims:8 | Poor Service » | June 5th 2010 | yes | 20/07/2010 | 0 | |||
| I booked a limpo for my hen night and when I rang up there was some confusion with the booking as the car was double booked. We ended up paying for the next car up which cost more but we were promised 2 bottles of bubbly. We were also told there would be pink balloons and a fantastic music and system.
When the car showed up we asked the driver for the bubbly and he told us it was no his job to provide the bubbly. The music system was very poor quality and kept cutting out. We asked the driver to stop for the toilet but he said he wouldn't have time as he had to be in London later that afternoon. He eventually stoppd aand kept going on about he wouldn't be seeing any of the money we paid.
We felt that we paid a lot fo money for the limousine and didn't get a satisfactory service. I rang up limo broker and was told to e mail Steve in customer services. I have done this several times and rang up. I rang up on July 18th from overseas and was put on hold for 15 mins and no-one get back to me and today I rang and they hung up on me. I would just like customer services to reply to my complaints in a professional way.
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| 13031 | i florist Total claims:3 | WRONG WREATH » | 28/6/10 | no | 20/07/2010 | 0 | |||
I ordered a wreath for my Grandad's funeral. When delivered it didn't look ANYTHING like what I had ordered. The colours, style and majority of flowers used were all wrong. I complained the next day by email and sent pics of the wreath I had received. I initially did get a response email saying that they were sorry and they would look into it with the local florist. However I didn't get any replies when I chased them and then my emails started bouncing back. I then used a different email account to chase, I didn't receive an answer so then started faxing them. They've never got back to me. Just as an additional point, my Mum also used the same company. Her arrangement didn't look like what she had ordered either but luckily she did like it!
ADDITION. ONE DAY AFTER POSTING THIS I received an email apologising for delay and offering me a complimentary bouquet. | |||||||||
| 13030 | Pork and Apple catering [South Wales] Total claims:3 | No Show No 2! » | 17/07/2010 | yes | 20/07/2010 | 0 | |||
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We also booked 'Jay' on Saturday the 17th of July to cater for a wedding party in Cardiff. The alarm bells started to ring when there was no sign of him by 3pm and again he wasn't answering our phone calls. We paid £100 deposit and can you belive this..gave him a sub of £30 last time he came (he turned up the first time)so he owes us £130.00. Not only did he let us down but the 155 people we had to cater for and a very upset bride and groom.
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| 13029 | Orange Total claims:20 | Fake mobile contract issued » | 03/02/2010 | no | 20/07/2010 | 0 | |||
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I am a customer with Orange for more than 2 years and have never defaulted any bill. I even renewed my contract last year but on the 3rd of Feb 2010, a new contract of an Iphone 3GS was issued under my name. It wasn’t me who made the call on that day, I don’t know if someone has actually made a call or it’s just a bogus contract issued to me. When I checked my online bill, I saw this new contract being charged, I called the customer service of Orange and they told me that I have ordered this over the phone and it has been delivered.
Now there are a couple of issues here; I am pretty sure that I have not made that call on 3rd of Feb. If someone else calls from my mobile, can they issue a new contract without taking any security details? To confirm this thing I asked them to send me the recording of that call. First I was told that they are putting my request in the notes and a recording will be sent to me in 7 working days but when I called again after 7 days I was told by another guy that the recording can’t be issued unless requested by the police.
I continued paying the bills of my original contract but I wasn't paying for the new FAKE contract. I paid my bill for Feb on the phone and I was told that my original line will continue as I have paid the bill but they might bar the new line. In March, after receiving the bill, I asked them to take the payment of my original contract, but they refused and asked me to pay for both the lines. I told them that the new line is still in dispute so I don't want to pay for that but they disconnected both of my contracts. I was left with no mobile service at all which really stressed me out and I couldn't go to work for 1 week because of all that stress.
The other issue is of the phone delivery; I have actually moved from my previous address (Flat 1, 3 Lister Road E11 3DS) to 38 GlenParke Road E7 8BW back in September 2009 but I forgot to change my address with orange. But tell me if I haven’t ordered the phone and I didn’t know that a phone is being sent to my way how would I keep track of it. If someone living at that address has taken that phone, what can I do about it now?
During all this, I was trying to contact the complaints department of Orange, but the customer service was not ready to give me the details. I sent them the emails as well and I still have those emails where I requested the complaints department details because I couldn't find them on their website. When I received those details, I faxed them a complaint letter and sent a copy by post on 16-04-10 but haven't heard anything from Orange. Rather I started receiving calls from the debt collection agency and I paid £65 to them and they closed the case. I have got documents of all this.
Then I contacted CISAS to help me. They took all the details of my case, forwarded to orange but then they refused to carry on with my case saying that it involves fraudulent activity so we can’t proceed with your claim and if you want to continue then contact some legal advisor.
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| 13028 | Smart ABC ltd [kidderminster] Total claims:26 | Credit Broker Licence? » | Nov 2009 | no | 20/07/2010 | 0 | |||
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Mudie-Bond Mercedes of Kidderminster work hand in hand with Smart ABC Of Kidderminster.
Mr Nick Bicknell introduced all franchisees to Mudie-Bond Knowing many would need Fianace to continue with the deal.... If you (SMART ABC) introduced the franchisees to Mercedes then you where acting as a credit Brooker....... This needs a licence and you did not have one ...... This is a criminal offence.... This will be added to the questions that TRADING STANDARDS are at this time investigating.......and the Offences you have already committed under the Comsumer Credit Act 1974 and possible offences under the protection of small bussinesses from misleading marketing 2008....
I have written to Mercedes / Mudie-Bond / and Trading Standards and asked for information regarding the relationship between the two companies ..........watch this space.....
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| 13027 | Mudie Bond [Kidderminster] Total claims:6 | A Scam » | Nov2009 | no | 20/07/2010 | 2 | |||
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Mudie-Bond Mercedes of Kidderminster work hand in hand with Smart ABC Of Kidderminster.
Mr Nick Bicknell introduced all franchisees to Mudie-Bond Knowing many would need Fianace to continue with the deal.... If you (SMART ABC) introduced the franchisees to Mercedes then you where acting as a credit Brooker....... This needs a licence and you did not have one ...... This is a criminal offence.... This will be added to the questions that TRADING STANDARDS are at this time investigating.......and the Offences you have already committed under the Comsumer Credit Act 1974 and possible offences under the protection of small bussinesses from misleading marketing 2008....
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| 13026 | Sun 4 U [Ware] Total claims:4 | REFUND ON BAD HOLIDAY -! » | 17THFEB 2010 | yes | 20/07/2010 | 0 | |||
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Having booked a holiday for a party of three we were disappointed with what we received.
On arrival we were allocated Los Salmones. We were somewhat confused to what this accommodation was; a hotel, apartment or self catering? Having asked the manager of Los Salmones, we were informed it was a one key and it was all three; a hotel, apartment and self catering. We were very annoyed to be told this, since when booking, it was specifically instructed a hotel was our choice of accommodation at a star rating of three.
Further, whilst booking there was no pre-warning that we could be allocated into a 'key' rated accommodation. Which fickle has it may seem we all had no idea about, because we have always booked through internet holiday companies and have always been given a star rated accommodation. It was only later did we realise, whilst on holiday during a call to Sun4u that accommodation could be key rated.
However, we were promised a 3* star hotel by your sales team before booking and on our confirmation invoice, our accommodation was quoted to be 3 star, with no mention of key rated accommodation. Therefore, we are very disappointed to have been led to false pre-assumptions, just so you could secure a sale. Had we been pre-warned, we would have definitely refused and upgraded to a hotel that matched our requirements and needs.
Having got over the shock of being in a one key, we entered into our room. The room was not a typical hotel room setting, it was old, dated and it had a built in kitchen. The bathroom was old, worn and dated, not representing a three star hotel at all. We also discovered there was one less bed. We immediately contacted reception staff, who were extremely rude and said the third person would sleep on the sofa-bed and linen would be provided during the day. This outraged us all, this "sofa-bed" was a student bedsit 'sofa' not a 'sofa-bed.' If this really was a sofa-bed, we absolutely would not have missed it when first entering the room. Further it was upsetting, since one member of our party suffered back pain whilst the other member was suffering with premenstrual back pains which meant I would have had to sleep on this 'sofa' for the whole duration of our holiday. I was really angry about this since a day is manageable but a whole week is certainly not, and more so it is not acceptable especially when your paying a decent amount for your holiday.
Having no joy with the hotel management and with our mind sets to move to an alternative hotel the moment we arrived, we then immediately contacted Sun4u. It took a while to get any answer from the emergency contact number as printed on our invoice, but once we got through, we were informed by a female representative she will look into the matter, see what can be done to resolve the issue and will come back to us in an hour.
So whilst we were waiting an hour, we decided to go to lunch. It was surprising to see that each day, every day, the lunch menu and snack menu were the same. 7 days a week - mozzarella pizza, chips, tuna salad, hot dogs and beef burgers will be our choice. This made us more furious, We have stayed in 3 star accommodation and they have always had a wide spread of different lunch menus and different snack menus each day. Nonetheless, we had ordered some food since we had been traveling since 4.00 am in the morning and were tired, stressed and upset. The food was so poor, it was awful, the chips were soaked in oil, pizzas we just a dough of base with scattered cheese.
It was mentioned to us whilst we were on call to the representative of Sun4u that this was independently rated has a two key, which is equivalent to a 3-star hotel by Sun4u, despite the hotel management rating and advertising it has 1-key. We all were rather amused by this yet shocked since Los Salmones was no where even close to being equivalent to three star and having Sun4u state different, it seemed there was much incompetency in Sun4u workforce. Surely, many of your team would not pay for a repetitive 7 day spread at the price we did? And surely if members of your team were to be sent out to stay in Los Salmones they would agree with myself and party as well as other parties we had met on our stay who also then later got moved to Beverly Park that Los Salmones was not equivalent to a three star accommodation.
Our day got worse, with the hour being up and no call from Sun4u, we repeatedly tried over and over again, getting our family from home to even try, eventually 5 hours had passed and we received a call. We were informed nothing could be done since the office which Sun4u had booked our accommodation with, was closed and we would need to wait till the following day, around midday for a call. With not being able to do nothing, we thought to make the best of evening since we were on holiday and our day had already been spoilt by this constant goose chase of getting Sun4u to get in touch with us again.
However our holiday was turning into a nightmare. With heavy storms and showers, the hotel was soaked with rain. There was no hazards signs of wet floors. Stairs were hazardous because they were covered in puddles of rain, which led to myself and another of my party to fall, has evidenced in the photo.

The hotel staff were informed of this and it was even suggested to them that it might be worthwhile to mop all floors and stairs however, no notice was taken of the incident. No apology was given, they were extremely rude and unfriendly and it appeared it was not in their interest of others safety. With this to cope with, some occupants resorted to placing towels in front of their room doors to prevent water seeping in.


Being stuck in doors and not being able to escape due to heavy storms we thought we would have some entertainment in house, however there was no entertainment. By this time, we were extremely angry and even more determined to get out of this 'shambles' first thing so that we could enjoy the remaining days of our holiday. If there was entertainment, as we were promised, we would have been calmer of our situation, however with water leaking through the roof and dripping on our heads whilst trying to sleep consequently causing light bulbs to spark and blow up, it seemed like something you watch on TV. There was no safety, our doors in our rooms would not securely lock, being three young girls in a one key accommodation surrounded by others, with low social backgrounds, we did fear for our lives.
Further, we had no TV in our rooms, all three star hotels we have stayed in, have had TVs in rooms, we were informed no TVs no longer work in all rooms. Having made to stay two days (due to otherwise accommodation fees being lost if we left sooner) we experienced our room was not cleaned, and no new linen, towels were provided. The hotel pool was not cleaned, the outdoor bar tables were not, the dining area were not wiped down, it totally disgusted us how someone had rated this equivalent to a 3 star.
Finally on our second day, the representative called us back, later after the promised given time, we again tried many a times before her call, to have been cut off. This made us further furious of this whole mess and whilst openly speaking of our disgust a couple who also booked with Sun4u, were angry and annoyed with the service they had been provided to. Our party and this couple were informed we could move to another 3-Star hotel. My party paid an extra £206. Although alarmed and rather upset of the level of sympathy and apology received from Sun4u for their mistake we still went ahead because we wanted to enjoy the remaining days of our holiday and so payed the extra.
And yes indeed, Beverly Park seemed like a palace compared to Los Salmones, it was a hotel, with built in TV's in each room, lovely decor, wide spread different lunch/snack menus each day, linen and rooms being cleaned each day, hotel staff friendly and supportive, in house night entertainment each day. This was a three star hotel and so we were all really baffled how someone could possibly rate Los Salomoanas equivalent.
Our remaining week we did enjoy however whilst contacting Sun4u to solve the error, we also experienced many problems. We felt your sales team was rude, not bothered, unfriendly, providing poor customer service by keeping customers in suspense and fobbing them off i.e, saying you will call within an hour and this not being the case, No apologies given for the stress, hassle, upset and for spoiling and wasting a considerable amount of our holiday. We all three carry stressful lives, a dentist, human resource manager and a student studying A levels in top sciences, we all wanted to get away from our stresses but we found we were lumbered with more stress and upset but there was no sympathy and neither was our complaint acted upon as and when it should have. Making us wait for two days for things to be done was a complete waste of our holiday and poor customer service.
Conversely, whilst at Beverly Park Hotel, we met other parties who booked through Sun4u and they had paid the same price we had originally did and they did allocation on arrival, so we were very annoyed to hear not only was there was incompetency in delivering the same customer service but we had to pay extra just to move into a three star hotel we had originally been promised and which other parties paid less for. Some parties we found were not even promised a three star on an allocation on arrival so surely one can appreciate how very furious we were to here how wrongly we had been treated.
I appreciate we chose an allocation on arrival which we will never opt for again but to be made a mockery of by being booked into a one key caused us a lot of inconvenience and upset constantly trying to sort out a shamble of a holiday. Further I think it is important, that your representatives need to be sent out to both accommodations and your independent reviews need to be retaken because there is a major difference in level of quality. It is important customers are made aware if all details before booking, to avoid disappointment.
I would like something done about this matter, I had made numerous calls from my mobile phone which have cost me a lot and my family members at home, I would further like to be reimbursed the extra cost I had paid towards moving to a hotel which we should have been allocated to in the first place. It is wrong to not treating all customers equally and providing a good service to all. I would also like something in compensation for the inconvenience, hassle and upset Sun4u caused whilst we were on holiday. I have several more photographs and videos if need for evidence. I am also aware another party has complained. I shall be awaiting your reply.
I HAVE ALSO WRITTEN NUMEROUS FOLLOW UP LETTERS, I EVEN HAVE RANG MANY ATIMES TO BE CUT OFF THEN IRONICALLY AFTER !29 DAYS I WAS INFORMED THEY COULD NOT LOOK INTO MY MATTER FURTHER BECAUSE THEY RECEVIEVED MY COMPLAINT LATE! A JOKE!
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| 13025 | masqueradeescorts [London] Total claims:1 | Male escorts » | 15 July 2010 | yes | 20/07/2010 | 1 | |||
| I saw an ad in the daily Star (25th May 2010) for male escorts and the company were called Masquerade escorts
Tel: 02070960059/02030063081 or 02030023620 and I spoke to a woman called Amy. She told me all the ins and outs about the agency and how I could make £100.00 per hour in the week and more on the weekend. She told me that I would have to email three photos to
her and email her information about myself info@masqueradeescorts.co.uk when I did all that she told me the cost to join as a member was £200.00 for the year and I will have to committee to two booking a week. Because I did pay any money yet, Amy at the agency was phoning me every day saying that she as various women clients that would like to book me. And this went on for weeks on end, because I did not pay any money when I paid the fee 6th July 2010 at HSBC account name: Masquerade account number: 61881809 sort code: 40-43-03
Amy told me it will three to four days for my profile to be ready and two clients were lined up for me a Spanish woman in London and women in Birmingham for Friday 16th July 2010 & Saturday 17th July and they will give me a call to arrange a meeting. I had a call on Thursday evening 15th July 2010 18.56 from an unknown number. The next day I tried to call the office to speak to Amy, but she was not at work till 14.00 but every time I called it was an answering machine. On Saturday 17th July 2010 09.45 I called the office to speak to Amy but was told she was in the booking office.
I had another call Unknown number at 13.15 on the same Saturday 17th July 2010 but this time the person put the phone down after 30sec I know this person was no clients it was Amy doing it (THE GIRL IN THE OFFICE). So, that is the answer every one there is no female clients just a number of girls at some building SCAMMING good hard working people. On Monday 19th July 2010 from 09.30 I was trying to contact Amy she was not in the building or she was on the phone, they always ask me for my ref number.
And because I have paid the £200.00 they are no longer nice women over the phone. When I got to speak to Amy she knew it was me and put the phone down, when I called back guess what it went to answering machine. This company scamming people by promising a service and making people pay, which it’s illegal
Once I paid this scam agency Amy know longer phones me, because she got my money and she is on the phone scamming someone else.
TAKE NOTE: HSBC account name: 7 Recruit account number: 91872265 sort code:
40-43-03 IS 7th Heaven Escorts WHICH COULD BE THE SAME PEOPLE AT DIFFERENT OFFICES
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| 13024 | 7th Heaven Escorts [London] Total claims:2 | Male escorts » | 20 May 2010 | yes | 20/07/2010 | 0 | |||
| 13023 | Perfume Emporium [Nottingham] Total claims:34 | online fraud » | 09/04/2010 | no | 20/07/2010 | 0 | |||
| On the 09/04/2010 I ordered a perfume from The Perfume Emporium online worth £34.95 plus £1.95 p&p.
The perfume never arrived and I was told Royal Mail had lost it and I would have to wait 15 days for this to be investigated. I was then offered a replacement which also never arrived.
After this I requested a full refund and was told this would take 30 days according to "Distance Selling Regulations". After 30 days there was no refund. On the 22/06/2010 I was told they are having "financial difficulties" and that I am on their "refund list". On the 26/06/2010 I was told to wait another 46 days!
I have sent many e-mails to someone at the company called "Chris" and keep getting excuse after excuse that the money cannot yet be refunded. I have kept all their e-mails as evidence.
On the 08/07/2010 I sent a recorded letter to them giving them 7 days to refund my money otherwise I would seek legal action. The letter came back to me saying "adressee gone away".
I strongly believe that the perfume was never sent in the first place and that this is an online scam. I sincerely hope that I can somehow get my money back and would also like to warn others about this company.
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